Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Freezing / BSOD playing Mass Effect 3

10 Mar 2012   #11
Talexe

Windows 7
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Talexe View Post
Quote   Quote: Originally Posted by zigzag3143 View Post

If your video driver is ATI/AMD then yes you remove ALL OF IT using driver sweeper. Thats its whole purpose to remove the remnants that add/remove misses.

You will need to go get the newest driver and might want to do that first.
Well yes, my video card is AMD but I also have one "NVIDIA - Display" registry entry which is strange as well as some "NVIDIA - Physx" entries. Can I leave those? How do I go about getting the newest driver first? Sorry to make you spell it out, but I haven't done this before.
Neither have I. {grin}

Before you do anything do a backup Just in case.

Then remove all the video entries (it should still be able to use the integrated chipset) then install just then driver related to your video card. The multiple entries may be the issue causing the BSOD.
Where could the NVIDIA files possibly have come from if I don't have NVIDIA hardware? I'm a little bit concerned about removing it when I don't know why it's there. Also, can't find the specific driver files to back up... maybe Driver Sweeper will do it for me?


My System SpecsSystem Spec
.
10 Mar 2012   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Talexe View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Talexe View Post

Well yes, my video card is AMD but I also have one "NVIDIA - Display" registry entry which is strange as well as some "NVIDIA - Physx" entries. Can I leave those? How do I go about getting the newest driver first? Sorry to make you spell it out, but I haven't done this before.
Neither have I. {grin}

Before you do anything do a backup Just in case.

Then remove all the video entries (it should still be able to use the integrated chipset) then install just then driver related to your video card. The multiple entries may be the issue causing the BSOD.
Where could the NVIDIA files possibly have come from if I don't have NVIDIA hardware? I'm a little bit concerned about removing it when I don't know why it's there. Also, can't find the specific driver files to back up... maybe Driver Sweeper will do it for me?
Look if you dont have a backup make one. If y ou do go ahead and do it. The files could have come from anywhere (a game, an app, etc).

You have a choice, do it or not.
My System SpecsSystem Spec
11 Mar 2012   #13
Talexe

Windows 7
 
 

Thanks for your help! I disappeared for a few hours because the game started working and there was no going back! I cleaned out the ATI drivers (leaving the NVIDIA ones alone) and reinstalled them; that seemed to do the trick. Unfortunately, the game crashed the computer again inexplicably this morning.

Are there any new insights? I appreciate your patience with me!
My System SpecsSystem Spec
.

11 Mar 2012   #14
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Talexe View Post
Thanks for your help! I disappeared for a few hours because the game started working and there was no going back! I cleaned out the ATI drivers (leaving the NVIDIA ones alone) and reinstalled them; that seemed to do the trick. Unfortunately, the game crashed the computer again inexplicably this morning.

Are there any new insights? I appreciate your patience with me!

Literally all of these are the same and point to the BCC 116 I posted back on post 2. You may not think your video card is overheating but something is going on with it



Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
Reply

 Freezing / BSOD playing Mass Effect 3




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD during watching livestreams and playing Mass Effect
Hello, I've recently bought new graphic card (before I had ATI radeon HD 4870, now NVIDIA GEFORCE 660 Ti) and since then, I have bluescreens popping up now and then. The first one was "PAGE_FAULT_IN_NONPAGED_AREA" (or something similar) and it happened while playing Mass Effect 1. The second...
BSOD Help and Support
BSOD playing Mass Effect 3 and MSI Kombustor, error 0x00000050
Good Day everyone! I hope you guys can help me with this problem. Just a few hours ago I began experiencing sudden appearances of artifacts while playing Mass Effect 3 on the PC. I immediately thought about my video card dying. It's a one year old GTX 460. I was hoping though that this problem is...
BSOD Help and Support
BSOD playing Mass Effect 2, bccode 116
Good night. I just bought a Samsung RF511 SD7 and it's freezing when I play Mass Effect 2 for 5 to 10 minutes. First the image was freezing and I had to turn off manually, then I updated the graphics card with the latest driver from NVidia. Now it freezes, show a BSOD and reboot. Updated...
BSOD Help and Support
BSOD while playing mass effect 3
hi, im getting bsod errors mostly when playing games like mass effect 3 on my acer 5738g notebook. im getting these errors very recently and had no sort of problems in the past. i have attached the complete dump and also sfc log. Sys Spec: Windows 7 32bit Intel core 2 duo processor...
BSOD Help and Support
BSOD playing Mass Effect 3
Hello . I have this problem everytime i get out of a game.When i press exit game i get a blue screen. This is the error: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: ...
BSOD Help and Support
BSOD while playing Mass Effect.
Hello, I am unsure what the issue is. Event viewer hardly displays anything worthy to tell me what the problem is, and I am sure my drivers are up to date. However anyone who is looking through my dump files/system health report, be aware I purposely disabled the audio devices listed as disabled...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App