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Windows 7: Computer alarm went off while sleeping, then shuts down intermittently

11 Mar 2012   #1
GB2012

Windows 7 Ultimate x64
 
 
Computer alarm went off while sleeping, then shuts down intermittently

I have a HP XW8400, Win 7 x64 Ultimate, 8G Fully Buffered memory.
Per instructions of my "computer guy", I leave the computer on almost always. I was awaken at 4AM by the "alarm" on the computer, and a black screen with error codes 922, 923 and 927. See attached picture. Having experienced this error before (maybe a year ago) I shut the computer down, carefully cleaned the contacts on the video card, card reader and memory. I also removed the Hauppauge WinTV 1600 card, as I hadn't used that accessory in years.
Since reboot, the computer would run fine for about an hour or so, then it would freeze up, accepting no input from keyboard. A few seconds later mouse input would not be accepted, and then the BSOD with error code 0x000000F4. This procedure went on three or four times, but I was able to do some work in the meantime. My computer tech called back and said I should try a system restore. I did that, but now I am unable to boot at all. I tried several times, one time getting a BSOD - type screen, but the characters were unintelligible. It was acting as if someone had shrunk a screen full of type horizontally, "squishing" the letters.
As my computer tech is unavailable, I need to attempt to fix the problem myself, as I use this computer about 12 hours or more daily.
I have listed my complete build in my profile, if any information is relevant.
I have followed all directions I believe, but I am new to this forum. Hope you can help.

Thanks

Greg


My System SpecsSystem Spec
11 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Are you by chance Overclocking? If you dont know what that means you probably arent

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
12 Mar 2012   #3
GB2012

Windows 7 Ultimate x64
 
 
Dump File not accessible

I tried following instructions to get the dump file, however I cannot complete the boot into "safe mode". I recorded the screenshots, and split them up so you could see. Timeline is as follows:

1 sec - Screen 1 - HP screen

4 sec - BIOS screen

20 sec - BIOS screen 2

22 sec - Controllers detected screen

23 sec - RocketRaid BIOS utility (blue screen)

39 sec - Acronis Loader page

46 sec - entering "Safe Mode with Networking"

47 sec to 69 sec - loading drivers for safe mode

70 sec through 3 minutes when I stopped taping - mouse responsive, black screen.

I tried my best to get the information you were looking for, but this is the best I could do.

I do not overclock my system - never touched anything regarding settings in any aspect of the computer. I've been told it decreases reliability.
My System SpecsSystem Spec
12 Mar 2012   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Quote   Quote: Originally Posted by GB2012 View Post
I do not overclock my system - never touched anything regarding settings in any aspect of the computer. I've been told it decreases reliability.
You were told correctly it can also effect lifespan of the physical components. The very newest and highest end components are finally being made to endure it properly, however even still I would only recommend it to the advanced user, or the one with an enormous pile of cash for replacement parts.
Not that I think the bios your system has even allows for it.


Am I correct in assuming that at this point you can no longer boot at all?

in that case we may try using a linux live from a usb drive to grab the files we are looking for. Or even run some basic diagnostics.
Obviously a complete reformat and reinstall would be the quickest fix right now we really should probably look at trying to save your data in this situation before trying anything else that might potentially lead to the loss of data.

here's one thing I know of for doing this.
http://help.artaro.eu/index.php/data...l#.T14sPPWt80o
My System SpecsSystem Spec
12 Mar 2012   #5
GB2012

Windows 7 Ultimate x64
 
 
Recovery

I do have a separate computer (inexpensive laptop) if that would help in recovering data. The person who updated my system just over a year ago changed the following:

- "C" drive is in RAID 0 config - two 120 Crucial M4 SSD's

- "C" drive is for Programs ONLY - all data is stored on "D" drives

- At last check, I believe "C" drive had close to 100 G out of 240 free

- "D" drive is in RAID 1 (I BELIEVE) - two WD Caviar Black 2TB drives

- At last check, I believe "D" drive had 700 G free of 2 TB

I have a NAS with an Acronis copy of the system that is 4 days old; I did not touch that, as I've never had to recover a system with all the RAID configs before. I also was somewhat convinced the issue was hardware related. I've never had to reinstall Win 7 before - is that normal? I am the type that wants to find the reason the system crashed and fix it - didn't realize it could happen for "no reason".

Any input regarding the above would be greatly appreciated.

Greg
My System SpecsSystem Spec
15 Jun 2012   #6
locololo

windows 7 ultimate x64
 
 
Same Problems with my HP XW8400

Hi Greg, did you find a solution for this damned Stop 0x04f BSOD when the Board wakes up from sleep mode under Win7 !

I have the same problem right now with 4 SAS drives in RAID Mode attached !

Thanks if you did not find a solution we can try it together again to find the error.

Greetings from Germany Lothar
My System SpecsSystem Spec
15 Jun 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

locololo, you probably will have better luck getting a solution if you start your own thread and follow the http://www.sevenforums.com/crashes-d...tructions.html.

I can give you one solution, but you probably won't like it: Why RAID is (usually) a Terrible Idea - Puget Custom Computers
My System SpecsSystem Spec
16 Jun 2012   #8
locololo

windows 7 ultimate x64
 
 

Hi writhziden !

thank you for the hint to get better information by creating a new thread,
and thanks for the hint with RAID, cause i was already browsing the web for the problem and found one article that told to check the iastor and the other controller related files to get a solution. It must be a software problem.

JHave a good time locololo
My System SpecsSystem Spec
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 Computer alarm went off while sleeping, then shuts down intermittently




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