Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD MSI 890FXA-GD70 w/ 2xIntel SSD 520 120GB SSD RAID 0


11 Mar 2012   #1

Windows 7 x64 Professional
 
 
BSOD MSI 890FXA-GD70 w/ 2xIntel SSD 520 120GB SSD RAID 0

I am getting hard lockups and BSOD from the following
MB: MSI 890FXA-GD70
CPU: AMD Phenom II X6 1100T
HD: 2xIntel SSD 520 120GB SSD RAID 0
VID: ATI FirePro V4800

I have flashed BIOS on MB to the latest and I have rebuilt the machine a second time quite carefully. Loaded all the absolute latest drivers. I have run Memtest etc from the Ult Boot CD and no crashes.

It seems it is a driver issue of some kind.

Please see attached files. Thanks! I am pulling my hair out!


My System SpecsSystem Spec
.

11 Mar 2012   #2

Windows 7 x64 Professional
 
 

I should have added the RAM spec of course because this could be a RAM problem:
RAM is 8GB total or 4x2GB - two of the Newegg products were purchased below so all 4 slots are populated
G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-4GBRL

Also no overclocking! JUst trying to get things stable 1st!
My System SpecsSystem Spec
11 Mar 2012   #3

Windows 7 Home Premium 64 Bit
 
 

Antivirus Software:
Code:
smc.exe	c:\program files (x86)\symantec\symantec endpoint protection\12.1.671.4971.105\bin64\smc.exe	2328	8	1024	8192	3/11/2012 2:36 PM	12.1.671.4971	2.47 MB (2,591,232 bytes)	6/17/2011 5:32 PM
ccsvchst.exe	c:\program files (x86)\symantec\symantec endpoint protection\12.1.671.4971.105\bin\ccsvchst.exe	1656	8	1024	16384	3/11/2012 2:36 PM	10.1.2.14	134.01 KB (137,224 bytes)	6/17/2011 5:32 PM
ccsvchst.exe	c:\program files (x86)\symantec\symantec endpoint protection\12.1.671.4971.105\bin\ccsvchst.exe	1344	8	1024	3072	3/11/2012 2:38 PM	10.1.2.14	134.01 KB (137,224 bytes)	6/17/2011 5:32 PM

Code:
  1. Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [D:\Kingston\BSODDmpFiles\chapmunger\Windows_NT6_BSOD_jcgriff2\031112-15210-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02c5a000 PsLoadedModuleList = 0xfffff800`02e9f670 Debug session time: Sun Mar 11 00:13:13.124 2012 (UTC - 6:00) System Uptime: 0 days 0:04:46.289 Loading Kernel Symbols ............................................................... ................................................................ .............................. Loading User Symbols Loading unloaded module list ....... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {fffff88001308c08, 2, 8, fffff88001308c08} Probably caused by : Ntfs.sys ( Ntfs! ?? ::NNGAKEGL::`string'+2bf0 ) Followup: MachineOwner --------- 4: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: fffff88001308c08, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000008, value 0 = read operation, 1 = write operation Arg4: fffff88001308c08, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f09100 fffff88001308c08 CURRENT_IRQL: 2 FAULTING_IP: Ntfs! ?? ::NNGAKEGL::`string'+2bf0 fffff880`01308c08 55 push rbp CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: explorer.exe TRAP_FRAME: fffff8800a580fb0 -- (.trap 0xfffff8800a580fb0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fffff88001308c08 rbx=0000000000000000 rcx=fffff8800a581180 rdx=fffff8800a582770 rsi=0000000000000000 rdi=0000000000000000 rip=fffff88001308c08 rsp=fffff8800a581148 rbp=fffff8800a581280 r8=fffff8800a581900 r9=fffff8800a581280 r10=fffff8800a582970 r11=fffff8800a5811b8 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na pe nc Ntfs! ?? ::NNGAKEGL::`string'+0x2bf0: fffff880`01308c08 55 push rbp Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002cd61e9 to fffff80002cd6c40 FAILED_INSTRUCTION_ADDRESS: Ntfs! ?? ::NNGAKEGL::`string'+2bf0 fffff880`01308c08 55 push rbp STACK_TEXT: fffff880`0a580e68 fffff800`02cd61e9 : 00000000`0000000a fffff880`01308c08 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx fffff880`0a580e70 fffff800`02cd4e60 : 00000000`000000e9 00000000`00000000 fffff800`02ce1845 fffff880`01269840 : nt!KiBugCheckDispatch+0x69 fffff880`0a580fb0 fffff880`01308c08 : fffff800`02d02a7c 00000000`00000001 fffffa80`09667000 fffffa80`08c92d01 : nt!KiPageFault+0x260 fffff880`0a581148 fffff800`02d02a7c : 00000000`00000001 fffffa80`09667000 fffffa80`08c92d01 fffffa80`08d1aea0 : Ntfs! ?? ::NNGAKEGL::`string'+0x2bf0 fffff880`0a581150 fffff800`02d024fd : fffff880`01269834 fffff880`0a582770 00000000`00000000 fffff880`01219000 : nt!_C_specific_handler+0x8c fffff880`0a5811c0 fffff800`02d012d5 : fffff880`01269834 fffff880`0a581238 fffff880`0a5820a8 fffff880`01219000 : nt!RtlpExecuteHandlerForException+0xd fffff880`0a5811f0 fffff800`02d12361 : fffff880`0a5820a8 fffff880`0a581900 fffff880`00000000 ffff5fff`ffffffff : nt!RtlDispatchException+0x415 fffff880`0a5818d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x135 STACK_COMMAND: kb FOLLOWUP_IP: Ntfs! ?? ::NNGAKEGL::`string'+2bf0 fffff880`01308c08 55 push rbp SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: Ntfs! ?? ::NNGAKEGL::`string'+2bf0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: Ntfs IMAGE_NAME: Ntfs.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d79997b FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_Ntfs!_??_::NNGAKEGL::_string_+2bf0 BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_Ntfs!_??_::NNGAKEGL::_string_+2bf0 Followup: MachineOwner ---------
  2. Loading Dump File [D:\Kingston\BSODDmpFiles\chapmunger\Windows_NT6_BSOD_jcgriff2\031012-22963-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (6 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16841.amd64fre.win7_gdr.110622-1503 Machine Name: Kernel base = 0xfffff800`0285a000 PsLoadedModuleList = 0xfffff800`02a97e70 Debug session time: Sat Mar 10 22:15:14.047 2012 (UTC - 6:00) System Uptime: 0 days 0:02:55.014 Loading Kernel Symbols ............................................................... ................................................................ ............. Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck F4, {3, fffffa8009348b30, fffffa8009348e10, fffff80002bd2300} Probably caused by : hardware_disk Followup: MachineOwner --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* CRITICAL_OBJECT_TERMINATION (f4) A process or thread crucial to system operation has unexpectedly exited or been terminated. Several processes and threads are necessary for the operation of the system; when they are terminated (for any reason), the system can no longer function. Arguments: Arg1: 0000000000000003, Process Arg2: fffffa8009348b30, Terminating object Arg3: fffffa8009348e10, Process image file name Arg4: fffff80002bd2300, Explanatory message (ascii) Debugging Details: ------------------ PROCESS_OBJECT: fffffa8009348b30 IMAGE_NAME: hardware_disk DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAULTING_MODULE: 0000000000000000 PROCESS_NAME: csrss.exe EXCEPTION_RECORD: fffff88001ed8b78 -- (.exr 0xfffff88001ed8b78) ExceptionAddress: 0000000077514e8f ExceptionCode: c0000006 (In-page I/O error) ExceptionFlags: 00000000 NumberParameters: 3 Parameter[0]: 0000000000000000 Parameter[1]: 000007fefd47d8a8 Parameter[2]: 00000000c000000e Inpage operation failed at 000007fefd47d8a8, due to I/O error 00000000c000000e EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x. CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 000007fefd47d8a8 EXCEPTION_PARAMETER3: 00000000c000000e IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified. EXCEPTION_STR: 0xc0000006_c000000e FAULTING_IP: +23a 00000000`77514e8f ?? ??? BUGCHECK_STR: 0xF4_IOERR_C000000E FOLLOWUP_IP: +23a 000007fe`fd47d8a8 ?? ??? FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware_disk STACK_COMMAND: kb FAILURE_BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk Followup: MachineOwner ---------
These are pointing to your hard disks. Is your SSD firmware and are your SSD controllers all up to date for both drives?
My System SpecsSystem Spec
.


11 Mar 2012   #4

Windows 7 x64 Professional
 
 

Thanks writhziden! Since I am running RAID 0 w/ 2 Intel SSD and the file listed in event viewer is ntfs.sys I thought that there was a good chance that it was either an SSD firmware issue or a RAID controller driver.

But these are the 'super tested' Intel 520 series with Sandforce controller w/ one whole extra year of testing!

The MB BIOS is the latest and I loaded default settings. RAID 0 setup in controller was vanilla with no tweaking so I am inclined to agree with you, especially because I can not read the dumps like you.

I also experience a fair amount of hard freezes or lockups - more than BSOD's for sure.

I am off to Intel's website to check out firmware and flashing these drives - but sheeesh! I though that by buying Intel SSD I would not have to go through this!

I don't like risking making a brick if the flash fails!

Thanks again! I'll let you know what happens.
My System SpecsSystem Spec
11 Mar 2012   #5

Windows 7 x64 Professional
 
 

Update: I mistyped. The Intel drives are in fact 120GB 510 series NOT 520. Oops...sorry about that. Firmware is PPG4 which per Intel website is the latest firmware for these drives. Therefore I am not going to flash firmware. Also I should have said that OS is Win7x64. What I have done is register and post for support at Intel SSD support forum. Hopefully someone at Intel may be interested. I am going to go to the MSI forums as well.
My System SpecsSystem Spec
11 Mar 2012   #6

Windows 7 Home Premium 64 Bit
 
 

When you set up the drives, did you run Diskpart's clean command on them (not clean all, just clean)? We have some useful tutorials for SSDs on here depending on what you are trying to do to set yours up.

SSD Alignment
SSD - Install and Transfer the Operating System
SSD / HDD : Optimize for Windows Reinstallation
SSD Tweaks and Optimizations in Windows 7
My System SpecsSystem Spec
12 Mar 2012   #7

Windows 7 x64 Professional
 
 

writhziden, thanks again for weighing in I appreciate your help. I did not use Diskpart clean but the disks were brand new and had never been used. I guess that could be it - but I am not sure why Intel would send out disks that were so thoroughly tested that required this step right out of the box. I am familiar with this step from when I have had to reassign SSD's out of a RAID array to singles I've used diskpart clean to wipe the MBR. Alignment is not needed for Win7x64 - I think Windows 7 handles that natively. I will look at the other links and let you know what happens. I have posted this identical problem in BOTH Intel and MSI forums as well. IF you are curious you can take a look.

2x510 120GB RAID 0 on MSI 890FXA-GD70 w/ AMD SB850 Lockups and BSOD

MSI 890FXA-GD70 w/ 2xIntel 510 120GB in RAID 0 on Locks up and BSOD
My System SpecsSystem Spec
12 Mar 2012   #8

Windows 7 Home Premium 64 Bit
 
 

I also question whether your current power supply is enough to handle your configuration: MSI 890FXA-GD70 w/ 2xIntel 510 120GB in RAID 0 on Locks up and BSOD

May be something to consider...
My System SpecsSystem Spec
12 Mar 2012   #9

Windows 7 x64 Professional
 
 

Here are the specs

Antec
EA-380D Green
Series
EarthWatts Green
Spec
Type
ATX12V v2.3 / EPS12V
Maximum Power
380W Continuous power
Fans
80mm low noise cooling fan
PFC
Active
Main Connector
20+4Pin
+12V Rails
2
PCI-Express Connector
1 x 6-Pin
SATA Power Connector
5
SLI
No
CrossFire
No
Energy-Efficient
80 PLUS BRONZE Certified
Over Voltage Protection
Yes
Input Voltage
100 - 240 V
Input Frequency Range
47 - 63 Hz
Output
+3.3V@20A, +5V@20A, +12V1@17A, +12V2@15A, -12V@0.8A, +5VSB@2.5A
Approvals
UL, CUL, FCC, TUV, CE, CB, C-tick, CCC, BSMI
Dimensions
3.4" x 5.9" x 5.5"
Weight
3.6 lbs.
Features
Connectors
1 x Main connector (20+4Pin)
1 x 4+4 Pin ATX/EPS 12V
4 x Peripheral
5 x SATA
1 x Floppy
1 x PCI-E
My System SpecsSystem Spec
12 Mar 2012   #10

Windows 7 Home Premium 64 Bit
 
 

Based on what you have in the system, I calculated a need of 410 W. I estimated some hardware since I was not sure. You are welcome to see what you obtain: eXtreme Outer Vision - eXtreme tools for computer enthusiasts

Your motherboard is considered high end, by the way.
My System SpecsSystem Spec
Reply

 BSOD MSI 890FXA-GD70 w/ 2xIntel SSD 520 120GB SSD RAID 0




Thread Tools



Similar help and support threads for2: BSOD MSI 890FXA-GD70 w/ 2xIntel SSD 520 120GB SSD RAID 0
Thread Forum
BSOD With Intel 320 120gb SSD [ I've tried everything! Pics Included ] BSOD Help and Support
BSOD with Intel 520 SSD 120GB BSOD Help and Support
msi 890fxa-gd70 wont boot HDD led stays always on Hardware & Devices
MSI 790fx-gd70 no sound Sound & Audio
BSOD Asus P8Z68-V PRO Z68 + OCZ 120GB Agility 3 SSD Hardware & Devices
RAM change in MSI 890FXA-GD70 Hardware & Devices
AMD1100T on MSI 890FXA-GD70 WON'T WORK WITH W7 General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:35 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33