BSOD while computer is idle.

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  1. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #21

    Everything ran fine until now, another BSoD, it seems like a long enough time to post a new thread, but I might as well stay with this one until everything is completely fixed. This time is also while watching a YouTube video. Note, this was about 5 minutes after my computer was restored from sleep mode, if that helps.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #22

    Appears to be related to corrupted data. It could also be other software causing trouble.

    Can you upload your msinfo32.nfo file? To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.


    Check for applications/services causing conflicts: Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  3. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #23

    Here you go.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #24

    See no programs or services that should be causing issues. How are things going with the troubleshooting?
      My Computer


  5. Posts : 22
    Microsoft Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #25

    None of the programs that launch during startup should cause any problems they're all widely used so any errors that occur would be fixed or acknowledged and I've had them all for months, and it doesn't seem like the BSoDs should be much of a problem either, if they persist, I'll try to do something about it.
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #26

    It may be hardware. There are some good hardware checks you can try.
    • If you are overclocking any hardware, please stop.

    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

      Once these steps have been followed, it is safe to remove and replace components within your computer.



    Additionally, it may just be that your motherboard does not support the SSD that is installed. You could try replacing it with a HDD instead and seeing if the problems persist. I do notice your motherboard's latest BIOS update was in 2010. We have seen a lot of SSD related crashes with older boards.
      My Computer


 
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