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Windows 7: BSOD playing Starcraft 2


12 Mar 2012   #1

windows 7 home premium 64 bit
 
 
BSOD playing Starcraft 2

Hi everyone
I've been having problems for a while now getting BSOD playing Starcraft 2 (and I think on skyrim as well although I don't play it as much)

I'm not entirely clear what I'm supposed to write here to accompany the zipped folders so tell me if you need to know something else please.

My laptop:
Manufacturer: Dell
Model: XPS L502X
Processor: Intel Core i7-2630QM CPU @ 2.00GHz
RAM: 6.00 GB (5.90 GB usable)
Windows edition: windows 7 home premium 64 bit (I believe that the laptop came with it installed but I may be mistaken)

I bought the laptop new at the start of May 2011

Please bear in mind that whilst I consider myself above average normally in my computer knowledge, around here is going to be a different story.

Thanks in advance for any help you can give.


My System SpecsSystem Spec
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12 Mar 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

* IF you are overclocking STOP!

*
Avast can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows



My System SpecsSystem Spec
12 Mar 2012   #3

Win 8 Release candidate 8400
 
 

These were all Related to AODDriver2.sys AMD OverDrive Service Driver from Advanced Micro Devices. It has known problems with win 7 and should be removed.



A
lso

Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd. It also should be removed.
My System SpecsSystem Spec
.


12 Mar 2012   #4

windows 7 home premium 64 bit
 
 

Thanks for your help guys.
I'm not overclocking my computer at the moment and fear that i may have accidentally led you astray with one of the crashes i got whilst trying to use the AMD overclocking software when i was trying to fix this myself (having no idea what i was doing) and so obviously have now removed the software.

I have also run the uniblue registry booster scan and fixed the errors it found. however i run advanced systemcare a couple of times a week and i think that also checks for registry errors so i don't know why that didnt find them.

the BSOD i get usually says something like DRIVER IRQL LESS THAN EQUAL

i am currently getting a new antivirus programme and will post again when i have tried starcraft some more with the new antivirus.

thanks again for helping, and hopefully i have helped you to help me some more.
My System SpecsSystem Spec
12 Mar 2012   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Your response noted.

Would advise you to NOT use Uniblue Registry Booster & Advanced System Care.

Current accepted wisdom with Win 7 is to NOT use a cleaner.

If you ever think your Registry needs to be cleaned, repaired, boosted, tuned-up, cured, tweaked, fixed, or optimized it shouldn't.

In other words, injudicious use of "Registry cleaners" CAN & DOES cause problems.
My System SpecsSystem Spec
12 Mar 2012   #6

windows 7 home premium 64 bit
 
 

I'm now using AVG instead of avast. I've also done everything else suggested in the thread. what should i do next?
do i need to reformat my laptop or anything?
My System SpecsSystem Spec
13 Mar 2012   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Use your computer in the normal way.
See if you get another BSOD or not.
Good luck.
My System SpecsSystem Spec
13 Mar 2012   #8

windows 7 home premium 64 bit
 
 

i just tried to play Starcraft again and my computer froze again. although it wasn't a BSOD. instead i was just stuck in the game of Starcraft. i couldn't tab out or crtl alt delete out. however i could make my mouse cursor move very slowly despite everything else being completely frozen
My System SpecsSystem Spec
01 Apr 2012   #9

windows 7 home premium 64 bit
 
 

bump
My System SpecsSystem Spec
01 Apr 2012   #10

Windows 7 Home Premium 64 Bit
 
 

Please provide us with your Event Viewer administrative logs by following these steps:
  1. Click Start Menu
  2. Type eventvwr into Search programs and files (do not hit enter)
  3. Right click eventvwr.exe and click Run as administrator
  4. Expand Custom Views
  5. Click Administrative Events
  6. Right click Administrative Events
  7. Save all Events in Custom View As...
  8. Save them in a folder where you will remember which folder and save as Errors.evtx
  9. When asked, save the display information in English.
  10. Go to where you saved Errors.evtx
  11. Create a new folder by right clicking in a blank area within the folder Errors.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box.
  12. Name the new folder Errors.
  13. Place Errors.evtx and the LocaleMetaData folder into the new Errors folder.
  14. Right click the Errors folder -> send to -> compressed (zipped) folder
  15. Upload the .zip file here.
My System SpecsSystem Spec
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 BSOD playing Starcraft 2




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