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Windows 7: BSOD error windows 7 ultimate

12 Mar 2012   #1
JoeBobJr

Windows 7 Ultimate 32bit
 
 
BSOD error windows 7 ultimate

Windows 7 Ultimate x86
Dell Inspiron 1521
AMD Turion x2 1.9Ghz
2 GB ram
250 GB hard drive

My wife's laptop decided today to do a blue screen. She normally doesn't do hardly anything on her laptop. She checks her email, uses facebook, and surfs the web that's about it. She doesn't install software, hardware or anything else. If any of that is needed I do it.

She opened up google chrome to go to facebook today and her laptop blue screens. I ran a memory test that was part of the dell laptop F5 option after crashing and memory tested out fine after 30+ minute scan.

I haven't tested hard drive yet but that was my next step till I ran across your forum. Thought you guys could give me some insight on this before I bother anymore. I liked to never got it to boot up so I could get you guys the memory dumb but luckily it has been on long enough for me to get the information.


My System SpecsSystem Spec
.
12 Mar 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

> Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows


> These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have Raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.


Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
12 Mar 2012   #3
zigzag3143

Win 8 Release candidate 8400
 
 

In addition JMH suggests Please update these drivers

Code:
b44amd64.sys     11/21/2006 8:23:06 AM                        
OEM02Vfx.sys      3/5/2007 6:55:47 AM       
OEM02Dev.sys     10/10/2007 10:29:24 PM                             
VSTCNXT6.SYS    10/15/2008 8:52:22 PM                              
VSTAZL6.SYS      10/15/2008 8:53:42 PM                              
VSTDPV6.SYS      10/15/2008 8:57:45 PM                            
bcmwl664.sys      3/26/2009 9:06:57 PM                                       
rimspx64.sys       6/25/2009 3:13:43 AM        
rixdpx64.sys        6/25/2009 3:38:50 AM          
rimmpx64.sys      6/25/2009 4:04:18 AM
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
.

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