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Windows 7: Windows 7 BSOD 0x0000003D

20 Mar 2012   #11
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Did you install it all? Remember, no utilities or software, only the latest drivers and BIOS. Did the drivers include sound as well?

It'll show up fast if it fails to create a dmp file and you have the setting for crashes set to automatically restart afterwards (which is by default).

If you suspect it's overheating, you can run HWInfo with the Sensors Only option checked. Run two logs: one 30-minute one for idle, and one for high load. For the high load one, let it run and play a game until it crashes. Then send us both logs.


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20 Mar 2012   #12
Mbox

windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by Vir Gnarus View Post
Did you install it all? Remember, no utilities or software, only the latest drivers and BIOS. Did the drivers include sound as well?

It'll show up fast if it fails to create a dmp file and you have the setting for crashes set to automatically restart afterwards (which is by default).

If you suspect it's overheating, you can run HWInfo with the Sensors Only option checked. Run two logs: one 30-minute one for idle, and one for high load. For the high load one, let it run and play a game until it crashes. Then send us both logs.
Alright ill try this and yeah there was a sound driver included.
My System SpecsSystem Spec
21 Mar 2012   #13
Mbox

windows 7 home premium x64
 
 

Had another bsod today although a dmp file wasn't created for this one either . it was 0x0000007f
0x0000003D

0x0000003D
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22 Mar 2012   #14
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

So you've followed all instructions, updated your drivers, your BIOS, uninstalled all motherboard utilities and software, and still a BSOD? If that's the case, then it's probably a hardware failure as I initially suspected.

A failure to create a crashdump could be caused by a number of reasons, as followed:

  • The hard drive space on your boot volume (where Windows is installed) is too low.
  • The paging file is nonexistent or too small, or it does not reside on the boot volume. It must at least the size of 75% of your RAM plus 100 MBs. The paging file cannot stretch during this time (I think), so this is the minimum size it needs to be.
  • Your system lost contact with your HD that has Windows on it during the crash, or there was an I/O problem that occurred when attempting to write the crashdump to the drive. Both are commonly indicative of a HD or HD controller failure.
If you wish, you can conduct more hardware tests. The following is a copypasta I've made of any hardware tests that I've recommended that you can try out. They may or may not be related to your case (but it doesn't hurt to try em). Note that for whatever tests you already did (like Memtest86+) make sure to run them the full recommended time or amount of passes. Anyways, the tests are as followed:


RAM: Memtest86+ - 7+ passes
CPU: Prime95 - Torture Test; Large FFTs; overnight (9+ hours)
GPU: MemtestCL - Run twice (if any of the tests work on your GPU; ATI cards will need to install the ATI APP SDK as it requires OpenCL)
Drives: Seatools - All basic tests aside from the Fix all or the advanced ones.

All of these (excluding MemtestCL) are included in the UBCD if you prefer a Live CD environment (which is the best environment to test hardware on). Note that Prime95 currently does not work on the UBCD. Also, please provide us temps/voltages using HWInfo with Sensors only option checked. Log two 30-minute instances: one for idle, and one for high load. High load probably recommended that you crash during the logging, so run it until system crashes then send the dumps to us.



It's recommended that you send us the HWInfo logs as instructed prior to running Prime95 anymore. If your CPU is overheating, Prime95 will only exacerbate the problem and having it run overheated for 9 hours (or until it crashes) can cause permanent damage to it. We need to see if it's a heating issue first.
My System SpecsSystem Spec
30 Oct 2013   #15
dargordkl

São Paulo
 
 

I have the same problem but i took a picture of it, could you help me mate?

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 Windows 7 BSOD 0x0000003D




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