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Windows 7: BSOD * 2, dont really know the reason

20 Mar 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

Getting
Code:
A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
Code:
The description for Event ID 100 from source Bonjour Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

Task Scheduling Error: m->NextScheduledSPRetry 36803038

When you say the computer freezes, can you move your mouse?

These problems correspond to a computer hang, not freeze, and that usually means the system becomes unresponsive, but you should be able to move your mouse. It will just take a long time for tasks to complete: i.e. clicking the start menu may take a few minutes for the start menu to actually open.

If the computer is hanging and not actually freezing: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 should fix it. If it is freezing, that is likely a hardware problem and we will need to do other troubleshooting steps.


My System SpecsSystem Spec
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20 Mar 2012   #12
SarahFriis

Windows 7 Home Premium x64,
 
 

I can't move the mouse, there is nothing that i can do except from restarting the computer. So i am pretty sure its freezing, and yes it could be a hardware problem then.
My System SpecsSystem Spec
20 Mar 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright; see if re-installing the Apple software fixes it first. If it still freezes, proceed to the following hardware checks:
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
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20 Mar 2012   #14
SarahFriis

Windows 7 Home Premium x64,
 
 

I tried to run some of the programs, with no errors, but then when I tried to run the - Hardware - Stress Test With Prime95, and installed a program to watch the CPU temperature so it would'nt overheat, the famous BSOD appeared twice. So I'm afraid that i'll have to give up now, I think I'm only making it worse.
Everytime I go to youtube it freezes, and there is nothing I can do, and it happens EVERYTIME, so that I have to restart the computer.
But thank you so much for your help, I think the only thing I can do is to go down to the reseller with it, and se if there is anything they can do about it. :/ But I'm glad that you would help me.
My System SpecsSystem Spec
20 Mar 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Sorry we were not able to help further. Hope you are able to get it resolved with the reseller.

Often when hardware errors occur on laptops, the only thing to do is have it repaired by the manufacturer. Laptop hardware is difficult to replace and debug. The only easily accessible hardware on most laptops is the DVD drive, RAM, and hard disk; beyond that, an experienced technician is needed to replace the laptop motherboard, screen, keyboard, mouse, etc.
My System SpecsSystem Spec
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 BSOD * 2, dont really know the reason




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