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Windows 7: random BSOD's while playing games or just idle.

12 Mar 2012   #1

Windows 7 Ultimate x64
 
 
random BSOD's while playing games or just idle.

hello all, I'm here because I've tried everything I could think of to solve this problem.
usually when playing games or just when i'm browsing the internet my PC wil BSOD and restart.
below I've attached the 'Windows_NT6_BSOD_jcgriff2" folder with all dumpfiles I found (1 from today)
and the testresults. and i've attached the Dxdiag file.


my system specs are:

OS: Windows 7 Ultimate 64-bit Service Pack 1
CPU: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
Ram: 4096MB DDR3 1033Mhz
GPU: Sapphire ATI Radeon HD 5770 1GB (Catalyst 12.3)
Display: LG M2094D-PZ (1680 x 1050)
Motherboard: ASRock 890GX Extreme3
PSU: Recom 450W
HDD:
1) WDC WD800JD-22MSA1 ATA 80GB (for OS)
2) WDC WD10EARS-22Y5B1 ATA 1TB

and I'm running Norton360 V5.2.0.13

hope someone has a fix for these BSOD's


My System SpecsSystem Spec
.

12 Mar 2012   #2

Win 8 Release candidate 8400
 
 

Your crash causes are all over the map, but the majority of them point to memory.



These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
14 Mar 2012   #3

Windows 7 Ultimate x64
 
 

Thankyou for your reply.

I ran Memtest86 for a couple of passes and It actually found 2 memory errors.
below I've attached the screenshot I took with the results

maybe someone knows those error codes and a fix for it.


Memtest86 runtime: 7hrs, 16min, 15sec

thankyou in advance
Menno
My System SpecsSystem Spec
.


14 Mar 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mennodings View Post
Thankyou for your reply.

I ran Memtest86 for a couple of passes and It actually found 2 memory errors.
below I've attached the screenshot I took with the results

maybe someone knows those error codes and a fix for it.


Memtest86 runtime: 7hrs, 16min, 15sec

thankyou in advance
Menno

You dont fix RAM, you replace it. Most ram is under a lifetime warranty.
My System SpecsSystem Spec
15 Mar 2012   #5

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by mennodings View Post
Thankyou for your reply.

I ran Memtest86 for a couple of passes and It actually found 2 memory errors.
below I've attached the screenshot I took with the results

maybe someone knows those error codes and a fix for it.


Memtest86 runtime: 7hrs, 16min, 15sec

thankyou in advance
Menno

You dont fix RAM, you replace it. Most ram is under a lifetime warranty.
Yes I know but maybe 1 of the 2 sticks is still working normally
how can I test that?

Menno
My System SpecsSystem Spec
15 Mar 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mennodings View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by mennodings View Post
Thankyou for your reply.

I ran Memtest86 for a couple of passes and It actually found 2 memory errors.
below I've attached the screenshot I took with the results

maybe someone knows those error codes and a fix for it.


Memtest86 runtime: 7hrs, 16min, 15sec

thankyou in advance
Menno

You dont fix RAM, you replace it. Most ram is under a lifetime warranty.
Yes I know but maybe 1 of the 2 sticks is still working normally
how can I test that?

Menno
Test each stick separately like it says in the instructions. A stick with ANY errors is probably bad.

Then take a stick that is good and test each mobo slot to find out if it is the ram or the mobo slot.
My System SpecsSystem Spec
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 random BSOD's while playing games or just idle.




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