Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after waking up from Sleep Mode, freezing when idle.

12 Mar 2012   #1
ravalos

7 Ultimate 32-Bit
 
 
BSOD after waking up from Sleep Mode, freezing when idle.

Hi there,

As it says in the title, my computer has all of a sudden started to give me a BSOD about a minute after I wake the computer up from Sleep Mode. Also, if I leave the computer for more than 15 minutes I come back and the computer has frozen so I have to manually restart it. Every once in a while I've gotten the BSOD while I'm in the middle of doing something and it's been hours since it was in sleep mode.

So far I've tried to Restore my computer back to before the trouble started, and I've also fully uninstalled my video drivers (ATI Radeon HD 5470), and then installed the newest version from ATI's website.

My computer is Windows 7 64-bit, OEM version from Acer.

Thanks for any help


My System SpecsSystem Spec
.
12 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
12 Mar 2012   #3
ravalos

7 Ultimate 32-Bit
 
 

I apologize, in the initial post I had attached everything but for some reason it isn't there now. Here it is.
My System SpecsSystem Spec
.

12 Mar 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ravalos View Post
I apologize, in the initial post I had attached everything but for some reason it isn't there now. Here it is.



These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
Reply

 BSOD after waking up from Sleep Mode, freezing when idle.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Waking UP From Sleep Mode
Hi, as the title says ive been having repeated problems with Sleep Mode, i have set ACPI Standby State to S3 & there are no overclocking settings enabled, it could be related to my hardrive, i have three with one being an SSD (Samsung 840 Pro 128gb) that has the OS, (Samsung HD103SJ) & (Samsung...
BSOD Help and Support
BSOD while waking from sleep mode
After running the log collector program, here is the zip file it produced. Please help me find what caused this.
BSOD Help and Support
BSOD upon waking up from sleep mode
Hello, I keep getting BSODs when my computer wakes up from sleep mode. It doesn't happen every time, but it does seem to be more likely if the computer has been asleep for a long time, say overnight. This happened a few months ago, and I posted to this forum, which helped me fix it. Everything...
BSOD Help and Support
Getting BSOD when waking from sleep mode (Windows 7 64 bit).
(I've searched around and have seen this issue posted around on the site, but since there might be multiple causes for this, I thought it best to post this new topic. If this is incorrect, simply link me to a similar thread on the issue, and I'll post there/try that solution. Whatever makes more...
BSOD Help and Support
BSOD after waking from sleep mode
Hello all, I'm having a headache of a time trying to keep my computer from re-booting after sleep mode. My computer wakes but goes directly to BSOD. I used the app Bluescreenview and it points to this file ntoskrnl.exe generating this this bug check string: (IRQL_NOT_LESS_OR_EQUAL, ...
BSOD Help and Support
BSOD waking from sleep mode
I just built a new computer: Since first fired up it blue screens every time it comes out of sleep mode. I've checked all my drivers and all report being up to date. Currently I have sleep mode turned off and the computer is running reliably. I've attached the required files. Thanks...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App