BSOD when connecting to USB Modem (Dongle)


  1. vijaykpillai
    Posts : 2
    Windows 7 Professional x64
       New #1

    BSOD when connecting to USB Modem (Dongle)


    Hi,
    My laptop shows BSOD, everytime I connect to internet through Tata Photon+ Huawei USB dongle. The dongle works fine in other machines and I have tried installing and uninstalling the drivers several times. I tried checking the dump files and the error was associated with ntoskernel. I cannot install Windows 7 again as I dont have a system restore disk (optical drive issue) and the OS was activated through MAK and so no serial number also.
    Would request someone to pin point the issue so that this can be resolved soon. I have attached the dump report and system health report along with this query.
    Please let me know in case you need more information.

    System Config:
    Windows 7 Professional
    - x64
    - the original installed OS on the system? - Vista/dual boot
    - an OEM or full retail version? - MAK
    - What is the age of system (hardware)? - bought in March 2009
    - What is the age of OS installation (have you re-installed the OS?) - Installed on January 2011/ no reinstallation done
      My Computer
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Related to connctfy.sys NDIS helper driver from Connectify. Yours from 2010. Remove to test
      My Computer
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  4. vijaykpillai
    Posts : 2
    Windows 7 Professional x64
    Thread Starter
       New #3

    Issue Resolved


    Thanks a lot for the solution zig. Uninstalling Connectify solved it. Is it possible for you to post the dump analysis in a text file. Just curious to see what really happened.
    Thanks again :)
      My Computer
    Quote Quote

 

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