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Windows 7: BSOD: INTERRUPT_EXCEPTION_NOT_HANDLED 0x3d

25 Mar 2012   #11
hajduzoltan1983

Windows 7 Ultimate x64
 
 

No errors on HDD but the BSOD still remains..


My System SpecsSystem Spec
.
25 Mar 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

Please upload the latest crash reports. Now that errors have been removed from the hard disks, they may point to the true culprit.
My System SpecsSystem Spec
25 Mar 2012   #13
hajduzoltan1983

Windows 7 Ultimate x64
 
 

new minidump
My System SpecsSystem Spec
.

26 Mar 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
  1. Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [D:\Kingston\BSODDmpFiles\hajduzoltan1983\Windows_NT6_BSOD_jcgriff2\032512-14866-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330 Machine Name: Kernel base = 0xfffff800`0301f000 PsLoadedModuleList = 0xfffff800`03263650 Debug session time: Sun Mar 25 08:53:46.592 2012 (UTC - 6:00) System Uptime: 0 days 7:16:05.672 Loading Kernel Symbols ............................................................... ................................................................ ................................ Loading User Symbols Loading unloaded module list ....... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3D, {fffff88002e22110, 0, 0, fffff800030a5857} Probably caused by : ntkrnlmp.exe ( nt!KiInterruptDispatchNoLock+163 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* INTERRUPT_EXCEPTION_NOT_HANDLED (3d) Arguments: Arg1: fffff88002e22110 Arg2: 0000000000000000 Arg3: 0000000000000000 Arg4: fffff800030a5857 Debugging Details: ------------------ CONTEXT: fffff88002e22110 -- (.cxr 0xfffff88002e22110) rax=0000000000000002 rbx=0000000000000001 rcx=0000000000000001 rdx=0000000000000008 rsi=fffff80003210e80 rdi=fffff8000320ef18 rip=fffff800030a5857 rsp=fffff88002e22af0 rbp=fffff78000000320 r8=0000000000000001 r9=fffff8000320ef18 r10=0000000000000000 r11=fffff88002e22b40 r12=0000000000000000 r13=fffff88002e22c20 r14=0000000000000004 r15=0000000000000001 iopl=0 nv up ei pl nz na pe nc cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010202 nt!KeUpdateSystemTime+0x2c7: fffff800`030a5857 4a09040a or qword ptr [rdx+r9],rax ds:002b:fffff800`0320ef20=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3D PROCESS_NAME: Anno5.exe CURRENT_IRQL: d LAST_CONTROL_TRANSFER: from fffff80003611895 to fffff800030a5857 STACK_TEXT: fffff880`02e22af0 fffff800`03611895 : fffff800`03637460 fffff880`02e22ca0 fffff800`03637460 00000000`00000000 : nt!KeUpdateSystemTime+0x2c7 fffff880`02e22bf0 fffff800`03098273 : 00000000`00000000 fffff880`02e22c01 fffffa80`039c6240 00000000`00000000 : hal!HalpHpetClockInterrupt+0x8d fffff880`02e22c20 00000000`650ee998 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163 00000000`10a9d3dc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x650ee998 FOLLOWUP_IP: nt!KiInterruptDispatchNoLock+163 fffff800`03098273 f685f3000000ff test byte ptr [rbp+0F3h],0FFh SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiInterruptDispatchNoLock+163 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4ec79dd2 STACK_COMMAND: .cxr 0xfffff88002e22110 ; kb FAILURE_BUCKET_ID: X64_0x3D_nt!KiInterruptDispatchNoLock+163 BUCKET_ID: X64_0x3D_nt!KiInterruptDispatchNoLock+163 Followup: MachineOwner ---------
  2. Loading Dump File [D:\Kingston\BSODDmpFiles\hajduzoltan1983\Windows_NT6_BSOD_jcgriff2\032412-22074-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330 Machine Name: Kernel base = 0xfffff800`03061000 PsLoadedModuleList = 0xfffff800`032a5650 Debug session time: Sat Mar 24 06:28:19.736 2012 (UTC - 6:00) System Uptime: 0 days 5:01:24.016 Loading Kernel Symbols ............................................................... ................................................................ ................................ Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3D, {fffff8800acd9110, 0, 0, fffff800030e7857} Probably caused by : ntkrnlmp.exe ( nt!KiInterruptDispatchNoLock+163 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* INTERRUPT_EXCEPTION_NOT_HANDLED (3d) Arguments: Arg1: fffff8800acd9110 Arg2: 0000000000000000 Arg3: 0000000000000000 Arg4: fffff800030e7857 Debugging Details: ------------------ CONTEXT: fffff8800acd9110 -- (.cxr 0xfffff8800acd9110) rax=0000000000000002 rbx=0000000000000001 rcx=0000000000000001 rdx=0000000000000008 rsi=fffff80003252e80 rdi=fffff80003250f18 rip=fffff800030e7857 rsp=fffff8800acd9af0 rbp=fffff78000000320 r8=0000000000000001 r9=fffff80003250f18 r10=0000000000000000 r11=fffff8800acd9b40 r12=0000000000000000 r13=fffff8800acd9c20 r14=0000000000000004 r15=0000000000000001 iopl=0 nv up ei pl nz na pe nc cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010202 nt!KeUpdateSystemTime+0x2c7: fffff800`030e7857 4a09040a or qword ptr [rdx+r9],rax ds:002b:fffff800`03250f20=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3D PROCESS_NAME: setup.exe CURRENT_IRQL: d LAST_CONTROL_TRANSFER: from fffff80003022895 to fffff800030e7857 STACK_TEXT: fffff880`0acd9af0 fffff800`03022895 : fffff800`03048460 fffff880`0acd9ca0 fffff800`03048460 00000000`00000000 : nt!KeUpdateSystemTime+0x2c7 fffff880`0acd9bf0 fffff800`030da273 : 00000000`00000000 00000000`078a1000 00000000`0031eb01 00000000`0031eb28 : hal!HalpHpetClockInterrupt+0x8d fffff880`0acd9c20 00000000`00bb3249 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163 00000000`0031e8ac 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xbb3249 FOLLOWUP_IP: nt!KiInterruptDispatchNoLock+163 fffff800`030da273 f685f3000000ff test byte ptr [rbp+0F3h],0FFh SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiInterruptDispatchNoLock+163 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4ec79dd2 STACK_COMMAND: .cxr 0xfffff8800acd9110 ; kb FAILURE_BUCKET_ID: X64_0x3D_nt!KiInterruptDispatchNoLock+163 BUCKET_ID: X64_0x3D_nt!KiInterruptDispatchNoLock+163 Followup: MachineOwner ---------
Both crashes are crashes that occur very rarely in Windows 7, and so they do not have much information regarding the cause...


The crash may be related to drivers:
  • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
    a. Backup your system and user files
    b. Create a system restore point
    c. If you do not have a Windows 7 DVD, Create a system repair disc
    d. In Windows 7:
    • Click the Start Menu
    • Type verifier in Search programs and files (do not hit enter)
    • Right click verifier and click Run as administrator
    • Put a tick in Create custom settings (for code developers) and click next
    • Put a tick in Select individual settings from a full list and click next
    • Set up the individual settings as in the image and click next
      Attachment 204418
    • Put a tick in Select driver names from a list
    • Put a tick next to all non-Microsoft drivers.
    • Click Finish.
    • Restart your computer.

    If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

    Thanks to zigzag3143 for contributing to the Verifier steps.
    If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
    The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.
My System SpecsSystem Spec
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 BSOD: INTERRUPT_EXCEPTION_NOT_HANDLED 0x3d




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