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Windows 7: Bad Pool Header and dxgmms1.sys BSOD

12 Mar 2012   #1
Skullpuck

Windows 7 Ultimate x64
 
 
Bad Pool Header and dxgmms1.sys BSOD

These BSOD issues started about 3 days ago. I would encounter them while playing games. However, the Bad Pool Header just happened when my computer was idle.

It's starting to seriously affect my work as well. Any help you can give would be greatly appreciated.

I have attached the required documents.

Windows 7 64 Professional
Technet installation
The hardware is just over 2 years old
The OS installation was done when I built the computer 2 years ago.

Thanks.


My System SpecsSystem Spec
.
12 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.
Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).
My System SpecsSystem Spec
12 Mar 2012   #3
Skullpuck

Windows 7 Ultimate x64
 
 

This is probably a stupid question but does it matter that I'm not using either one of those motherboards?
My System SpecsSystem Spec
.

12 Mar 2012   #4
Skullpuck

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.
Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).
It says 5/14/2009 for the ASACPI file. Was that it? I was sure it had something to do with the video card as I just updated it to 12.2 just before this all started happening.

Thanks for your help!
My System SpecsSystem Spec
12 Mar 2012   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Skullpuck View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.
Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).
It says 5/14/2009 for the ASACPI file. Was that it? I was sure it had something to do with the video card as I just updated it to 12.2 just before this all started happening.

Thanks for your help!

The only DMP in the upload was from Jan 16, 2012 so I have no idea what the current situation is on the machine.

We are going to have to wait for more crashes and make sure they are enabled in your system control panel.





We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
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 Bad Pool Header and dxgmms1.sys BSOD




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