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Windows 7: I have a very unfortunate issue(crash)

16 Mar 2012   #21
Sato0

Windows 7 32 bit
 
 

This is nolonger a problem as my LCD screen just broke(apparently, according to Dell). I will just buy a new screen and get the harddrive replaced.

Now for my other broken laptop:
I believe that the network drivers are broken(and have been told that as well). I put a drivers and utilities disk for my computer model, windows 7, and 64 bit in(the same as my computer) and the WiFi driver says that it's incompatible with my computer. This is indeed a problem; I need atleast one functioning computer.


My System SpecsSystem Spec
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16 Mar 2012   #22
writhziden

Windows 7 Home Premium 64 Bit
 
 

Do you know what type of adapter is installed on that computer?

Can we get the hardware IDs if you do not know?

Start Menu -> Right click Computer -> Manage -> Device manager from the list on the left -> Right click any unknown devices -> Properties -> Details -> Hardware IDs under Property.

Alternatively:
Start Menu -> Control Panel -> Hardware and Sound -> Device manager -> Right click any unknown devices -> Properties -> Details -> Hardware IDs under Property.

Also, a screen shot of your device manager would help if you do not know what your network adapter type is.

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
18 Mar 2012   #23
Sato0

Windows 7 32 bit
 
 

Here is a post I made a while back on another forum with a lot of information:


Last sunday my laptop running windows 7 gave me a blue screen error which I dismissed. After I restarted and about 20 minutes into using it I could not connect to the Internet. I verified that the problem was my computer after attempting to connect to multiple wifi networks. It does connect but returns "Limited Access" when I hover over the current network. When I check the network status it shows that 0 packets are being sent and received. It also appears that the two network adapters in use are VMware. Should that be default for my computer? I only know VMware as the virtual machine I installed some time ago. The network diagnosis found that "There might be a problem with your network adapter and it's driver." or something along those lines. Do you think the blue screen error was due to a failure in one of my wireless network drivers/adapters? How do I fix this problem? I also did memory diagnostics and startup repair from my windows 7 disk which did nothing. The sfc /scannow completed and there were no integrity violations. My active connections are Hamachi, Local area connection(Broadcom virtual wireless adapter)(X), VMware1, VMware2, Wireless Network Connection(DW1501 Wireless-N WLAN Hald-Mini Card), and Wireless Network Connection 2(Microsoft virtual Wifi Miniport Adapter)(X). The (X) means that there's a red X over the connection icon. Diagnosis for the first wireless network connection and local area connection showed that there was a problem with the driver for the adapter, which windows failed to repair. There was no diagnosis option for wireless network connection 2. It also appears that my Ethernet Controller and PCI Simple Communicatoons Controller are not installed, if that means anything. It showed that as an error when I attempted to update my network adapters(Device driver software was not successfully installed).

Crashdump: Free Cloud Storage - MediaFire

I was also told that the BSoD may have been caused by AVG(which Was updated a few minutes before the crash).
My System SpecsSystem Spec
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18 Mar 2012   #24
Sato0

Windows 7 32 bit
 
 

That link doesn't work; the crashdump is lost. I troubleshot the crash issue anyway, But I think it affected something with my network drivers too therefore my lack of Internet.
My System SpecsSystem Spec
18 Mar 2012   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

Have you tried the Windows 7 Fix It tool: Hardware devices are not working or are not detected in Windows on the laptop?
My System SpecsSystem Spec
18 Mar 2012   #26
Sato0

Windows 7 32 bit
 
 

I will do that tomorrow when my library is open; I'll putt fix it on my USB -> my laptop.
My System SpecsSystem Spec
18 Mar 2012   #27
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, best of luck that works. Let us know how it goes.
My System SpecsSystem Spec
21 Mar 2012   #28
Sato0

Windows 7 32 bit
 
 

I cannot install and get the mobile fixit files on the library computer nor can I on my computer(installer needs Internet). Can you post an archive or email the files from fix it for disconnected computers?
My System SpecsSystem Spec
22 Mar 2012   #29
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Sato0 View Post
I cannot install and get the mobile fixit files on the library computer nor can I on my computer(installer needs Internet). Can you post an archive or email the files from fix it for disconnected computers?

**************
Please do not post your e-mail for everyone to see...

I do not think Microsoft would like me providing the fix it files as a standalone application. If it was meant to be that way, they would have done so themselves. If you have a retail version of Windows 7, you could contact their support. You could also contact their support without the retail version, but it will be expensive to do so.

What I would recommend instead is to Repair Install Windows 7.
My System SpecsSystem Spec
22 Mar 2012   #30
Sato0

Windows 7 32 bit
 
 

Isn't fix-it public and free? I'mtont going to complain but what is the reason that you can't give me the individual files for disconnected computers (sorry if that sounded a bit rude).
My System SpecsSystem Spec
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 I have a very unfortunate issue(crash)




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