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Windows 7: BSOD when going into Hibernate

12 Mar 2012   #1
deviousalways

Windows 7 home version 64 bit
 
 
BSOD when going into Hibernate

System Manufacturer/Model Number Toshiba L675
Windows 7 home premium 64 bit
2.53 gigahertz Intel Core i3 M 380
TOSHIBA NALAA 1.00
Intel(R) HD Graphics
Intel(R) Display Audio Realtek High Definition Audio
Generic PnP Monitor (17.1"vis)
TOSHIBA MK5065GSXN [Hard drive] (500.11 GB)


Computer tries to go into hibernate and eventually shuts down only to start back up as a bad shutdown.

Hope you can help me


My System SpecsSystem Spec
.
13 Mar 2012   #2
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

The solitary crashdump points to your wifi card drivers (Realtek) as being responsible. The driver is very old (Apr 27, 2010) so you'll want to look for an update for it if possible. This is a Toshiba Satellite L675, so you'll want to go to the appropriate website and download the drivers from there.

Analysts:

Code:
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004908060, Physical Device Object of the stack
Arg3: fffff80004688518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8003ffdbc0, The blocked IRP

Debugging Details:
------------------

TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\triage\modclass.ini, error 2

DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000fa9000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`046884c8 fffff800`02f3bcd2 : 00000000`0000009f 00000000`00000003 fffffa80`04908060 fffff800`04688518 : nt!KeBugCheckEx
fffff800`046884d0 fffff800`02ed95fc : fffff800`04688600 fffff800`04688600 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`04688570 fffff800`02ed9496 : fffff800`03078f00 00000000`0007faaa 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`046885e0 fffff800`02ed937e : 00000012`fe54dc6e fffff800`04688c58 00000000`0007faaa fffff800`030477c8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`04688c30 fffff800`02ed9167 : 00000004`affb60c1 00000004`0007faaa 00000004`affb604c 00000000`000000aa : nt!KiTimerExpiration+0x1be
fffff800`04688cd0 fffff800`02ec596a : fffff800`03043e80 fffff800`03051cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`04688d80 00000000`00000000 : fffff800`04689000 fffff800`04683000 fffff800`04688d40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_rtl8192Ce_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_rtl8192Ce_IMAGE_pci.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa8003ffdbc0
Irp is active with 5 stacks 3 is current (= 0xfffffa8003ffdd20)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa8006d98050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\rtl8192Ce.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rtl8192Ce.sys
*** ERROR: Module load completed but symbols could not be loaded for rtl8192Ce.sys
 \Driver\RTL8192Ce
            Args: 00015500 00000000 00000005 00000003
 [ 16, 2]   0 e1 fffffa8006b77180 00000000 fffff800031151b0-fffffa800a16ee30 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion
            Args: 00015500 00000000 00000005 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a16ee30    

            Args: 00000000 00000000 00000000 00000000
0: kd> lmvm RTL8192Ce
start             end                 module name
fffff880`02ef6000 fffff880`02ff3000   rtl8192Ce T (no symbols)           
    Loaded symbol image file: rtl8192Ce.sys
    Image path: \SystemRoot\system32\DRIVERS\rtl8192Ce.sys
    Image name: rtl8192Ce.sys
    Timestamp:        Tue Apr 27 23:32:19 2010 (4BD7AC43)
    CheckSum:         000E723F
    ImageSize:        000FD000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
14 Mar 2012   #3
deviousalways

Windows 7 home version 64 bit
 
 

Thanks updated and all is good.
My System SpecsSystem Spec
.

14 Mar 2012   #4
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Glad to hear. If ever you feel this problem is solved, make sure to mark it as such for future reference. Thanks!
My System SpecsSystem Spec
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 BSOD when going into Hibernate




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