New
#1
BSOD Local ID 16393
My notebook used to hang with a small sound now it restarts with a blue screen, within 7 days it has happened twice please help.
Asus N53JQ
Windows 7 64
c i7 Q740
8GB
GFORCE GT 425M
Sound Card SONIC MASTER
My notebook used to hang with a small sound now it restarts with a blue screen, within 7 days it has happened twice please help.
Asus N53JQ
Windows 7 64
c i7 Q740
8GB
GFORCE GT 425M
Sound Card SONIC MASTER
- The above quote was taken from https://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
In addition, please follow the https://www.sevenforums.com/crashes-d...tructions.html to obtain better assistance.
Thank you for your reply, i have complained and i am trying to install a fresh copy, will it help, i tried doing so but after about 20 days it starts again. Any thing i should do? and is there any hardware problem? my notebook warranty will expire in 5 months please help
Are you doing any registry cleaning or installing drivers/software before it starts happening?
Also, if you follow the link in my previous post, it has hardware tests to determine if it is hardware related.