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Windows 7: BSOD Local ID 16393

13 Mar 2012   #1
n3po

Windows 7 64
 
 
BSOD Local ID 16393

My notebook used to hang with a small sound now it restarts with a blue screen, within 7 days it has happened twice please help.

Asus N53JQ
Windows 7 64
c i7 Q740
8GB
GFORCE GT 425M
Sound Card SONIC MASTER


My System SpecsSystem Spec
.
15 Mar 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

  • Quote   Quote: Originally Posted by H2SO4 View Post
    These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

    It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.
    The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.


In addition, please follow the http://www.sevenforums.com/crashes-d...tructions.html to obtain better assistance.
My System SpecsSystem Spec
16 Mar 2012   #3
n3po

Windows 7 64
 
 

Thank you for your reply, i have complained and i am trying to install a fresh copy, will it help, i tried doing so but after about 20 days it starts again. Any thing i should do? and is there any hardware problem? my notebook warranty will expire in 5 months please help
My System SpecsSystem Spec
.

16 Mar 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Are you doing any registry cleaning or installing drivers/software before it starts happening?

Also, if you follow the link in my previous post, it has hardware tests to determine if it is hardware related.
My System SpecsSystem Spec
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