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Windows 7: Windows 7 crash after sleep

13 Mar 2012   #1

Windows 7 Professional 32bit
 
 
Windows 7 crash after sleep

Hello. So, I have a problem. When I turned sleep mode on, on my notebook, after trying to wake it up, it starts working, but screen is black. I searched over internet for information which could help to solve my problem, and I tried it. Accidentally in msconfig.exe when I tried to fix problem, in Services tab I marked Hide all Microsoft services and I Disabled all of non-Microsoft ones. However it didn't help, and what is worse, all non-Microsoft services are gone. I can't turn them on again. And that sleep problem isn't gone yet. I thought about recovering my OS, but last Backup is 2 months old, and alot of stuff happened in that time. So could someone, please, help me? Fast help would be apreciated. Thanks in advance


My System SpecsSystem Spec
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13 Mar 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Do you have a system restore point to return to? System Restore
My System SpecsSystem Spec
14 Mar 2012   #3

Windows 7 Professional 32bit
 
 

Yes, I have one, but it's two months old. Is there any other way to fix that?
My System SpecsSystem Spec
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14 Mar 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Windows usually creates restore points on a weekly basis, or at least every two weeks when updates are installed. Do you have all updates installed?

If your system is not creating restore points, check your restore point settings and see if you have enough space allocated:System Protection - Change Disk Space Usage

If there is enough space, try creating a restore point to see if the protection is working as it should. System Restore Point - Create

I would suggest backing up any important data and seeing if you can restore that restore point (most likely it is corrupt at this point; I would say restore points are only good for ~2 weeks before corruption can occur).
My System SpecsSystem Spec
15 Mar 2012   #5

Windows 7 Professional 32bit
 
 

Thanks, I'll try to restore from the closest restore point which was created with update, but if I create one now, will my services come back and that sleep crash will disappear? And if I'll restore from last update's day, won't my all files disappear, or only those, which were created since that date?

Actually, my notebook now works like always, just that sleep problem and services. And I have tried to start one of those disappeared services. It works as always...
My System SpecsSystem Spec
15 Mar 2012   #6

Windows 7 Home Premium 64 Bit
 
 

System restore will only affect programs and Windows files. It will not affect your user data. All the same, I would recommend backing up any important documents in case something unexpected happens. Hopefully the restore will resolve the sleep issues, but there are no guarantees.
My System SpecsSystem Spec
16 Mar 2012   #7

Windows 7 Professional 32bit
 
 

OK, thank you very much. I'll try to restore this weekend.
My System SpecsSystem Spec
16 Mar 2012   #8

Windows 7 Home Premium 64 Bit
 
 

Alright, let us know whether it works or not. Best of luck!
My System SpecsSystem Spec
18 Mar 2012   #9

Windows 7 Professional 32bit
 
 

Man, that didn't help. Sleep mode still doesn't works. Recovery didn't recovered Services, but before recovering, I found a way how to turn services on again. So that problem is fixed, I guess.

I used 10 days old System Recovery, which was installed with Critical Windows Update. Did I do everything right?
My System SpecsSystem Spec
18 Mar 2012   #10

Windows 7 Home Premium 64 Bit
 
 

It looks like you did. Did you get a message that restore was successful upon restarting the computer and starting Windows again?

I would recommend you run a system files check.
  • Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.
My System SpecsSystem Spec
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 Windows 7 crash after sleep




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