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Windows 7: Random BSODs on new laptop with intel ssd

13 Mar 2012   #1
weetux

Windows 7 Ultimate x64
 
 
Random BSODs on new laptop with intel ssd

Hello,
A month ago I bought a new ASUS laptop with Intel 320 120gb SSD. It worked perfectly for a few weeks until last week. I dont know if it is a coincidence but after installing Winamp I started getting BSOD once-twice a day, programs started crashing randomly (especially firefox). Tried windows system restore - didn't help. Today I formated my SSD and reinstalled windows but got BSOD several times already. Dump files and system report attached.
Maybe it's SSD's problem ?

System info:

ASUS K73S
CPU: Intel Core i5-2430M, 2,4 GHz
8 GB RAM
Nvidia Geforce GT540M 1GB
Intel 320 120GB SSD

Windows 7 Ultimate x64 OEM

If I forgot something please ask.

Thanks in advance.


Edit: Ran Memtes86 and got thousands of errors at the very beggining, removed one of two memory modules and running it again (no errors yet).


My System SpecsSystem Spec
.
13 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 


These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
13 Mar 2012   #3
weetux

Windows 7 Ultimate x64
 
 

It seems that one of two memory modules had a lot of errors (due to Memtest) so I removed it and will see if it'll fix the problems. Another question can this memory module be fixed or should I bring it back to seller for replacement ?
My System SpecsSystem Spec
.

13 Mar 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by weetux View Post
It seems that one of two memory modules had a lot of errors (due to Memtest) so I removed it and will see if it'll fix the problems. Another question can this memory module be fixed or should I bring it back to seller for replacement ?

Return if under warranty. Have you checked the other stick?
My System SpecsSystem Spec
13 Mar 2012   #5
weetux

Windows 7 Ultimate x64
 
 

Tested second module in both slots for a while (not for 6-7 passes - dont have time for it right now) and it didnt give any errors. First module started generating errors from the moment I started test. So right now I removed first module and so far everything seems to be working fine (no programs crash or bsods). Will see how it goes, in case of any problems I will run full memtest for second module too.
My System SpecsSystem Spec
13 Mar 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by weetux View Post
Tested second module in both slots for a while (not for 6-7 passes - dont have time for it right now) and it didnt give any errors. First module started generating errors from the moment I started test. So right now I removed first module and so far everything seems to be working fine (no programs crash or bsods). Will see how it goes, in case of any problems I will run full memtest for second module too.

Great. If you are still crashing upload the DMP files.
My System SpecsSystem Spec
16 Mar 2012   #7
weetux

Windows 7 Ultimate x64
 
 

So removing corrupted ram module has solved the problem -- no BSOD or program crashes since then.
My System SpecsSystem Spec
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