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Windows 7: BSOD & Crashing when gaming/streaming.

15 Mar 2012   #11
FreaK367

Windows 7 Home Premium 64bit
 
 

They are voltage readings I believe.

Right, so I followed that guide and took your advice, rebooted and my system instantly BSOD, did that 3 times, so now I'm in safe mode, I'll disable driver verifier now.

I followed the BSOD posting structions again and uploaded the result. And also uploaded the 3 raw crashdumps. They are just minidumps though, (I don't know how to get anything better.)


My System SpecsSystem Spec
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16 Mar 2012   #12
James7679

Windows 7 Home Premium x64
 
 

I'm curious about something. I have a Gigabyte mobo and when I first installed it I constantly got BSODs. I uninstalled the Smart6 and EasyTune6 suites and the BSODs went away, completely. Softclocking is notorious for causing BSODs. EVGA precision causes BSODs as well. Maybe try uninstalling these two suites with REVO uninstaller, at the highest level.
My System SpecsSystem Spec
16 Mar 2012   #13
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Yes, I personally would recommend all motherboard software be uninstalled, aside from drivers. All of them have a propensity to harbor bugs and many of them deceptively show up appearing as hardware faults. Normally it's one of the first things I'd recommend to people but apparently in this case I didn't think about it.
My System SpecsSystem Spec
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16 Mar 2012   #14
FreaK367

Windows 7 Home Premium 64bit
 
 

I uninstalled all motherboard software, the problem still persists.

I went on the same game earlier, with SMART cpu fan control, the fan decided to never go to 100%, and fairly quickly my CPU was at 60C and rising, so I restarted, put the fan to 100%, managed to game for about 10 minutes before crashing, no BSOD, there was recurring sound from speakers, monitor stopped picking up a signal.

Had to restart, but this time instead of starting up I got a beep code and the PC was turned on, but I got nothing on the monitor, restarted, same thing. Then turned the PC off completely then back on and managed to get to the loading windows screen where it never actually loaded windows... so had to restart, then went into safe mode, didn't really do anything, then just restarted again and windows acted as normal. :/

Never heard a beep code like it, just a strange variation of 5 - 7 beeps in about 1.5 seconds, very quick.

I've had to do a startup repair about 2 times over the past 2 days after crashing, not always, most times I crash I restart no problem, sometimes though it never loads the operating system, just stays on that screen and has a chance to need a startup repair when I reboot, that time it didn't need one though.

Not sure what else to say, the Event Viewer might show something, these are all event logs.

I get the Kernel-Power, Event ID: 41 after every crash, which is common.

I get Kernel-EventTracing, Event ID: 3 around the time of crashes, and in the info it says: "Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D"

I've been getting Service Control Manager, Event ID: 7000 many times, which says:
"The AODDriver4.1 service failed to start due to the following error:
The system cannot find the file specified."

And another group of the same error saying
"The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start."

VSS, Event ID: 8194 saying:
"Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {9eb0e9bd-3753-44a1-9f16-16cc47b1b09a}"

(Happened for both of todays crashes)

Microsoft Antimalware, Event ID: 3002 saying:
"The description for Event ID 3002 from source Microsoft Antimalware cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

%%860
3.0.8402.0
%%835
%%842
0x80004005
Unspecified error
5"

CAPI2, Event ID 513, saying:
"Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddWin32ServiceFiles: Unable to back up image of service AppleChargerSrv since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.
."


They have all happened multiple times.
My System SpecsSystem Spec
16 Mar 2012   #15
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Read your motherboard's manual on beep codes. It should explain what it means. I have also heard beep codes from hard drives (imagine that) that are failing.

AODDriver is the AMD Overdrive service. This may mean that the item has not been completely uninstalled. This is typical for motherboard software (again, due to bugs). Driversweeper I hear usually does a good job cleaning up after it.

I checked the Antimalware events. While I have seen those events before, the lack of description for them usually means something went wrong. If you have Microsoft Security Essentials, you may wanna uninstall and reinstall it.

I've also seen the Apple Charger service problems as well. I do not believe they are of concern. Again, it just sounds like whatever software involves your apple products (Ipad/Ipod/Iphone, etc) got busted.

If there is anything in common with these, is that a good bit of them relate to missing files or lacking access to said files. These could be legitimate errors (as in the files actually do not exist or the process lacks access to them) or they could be caused by hard drive issues. Speaking of which, I don't recall you mentioned that you finished Seatools on your drives. To add, have you tried SFC Scan? You may wanna do that, in addition you'll wanna do a Disk Check with both options selected.

I know this sounds like running around in circles, which it is. However so far no hardware tests revealed anything, and no software checks revealed anything (I assume you still have Driver Verifier on and it did not cause your system to BSOD). This most certainly is hardware, but without test results we're scratching our heads as to what hardware it is. I personally think it's one of the dreaded Trio of Trouble which shows up these similar problems: Motherboard, CPU or Power Supply. They also usually cause hardware tests to come up with nothing. It could be the graphics card too, but again, hardware tests were inconclusive. So now we're pretty much grasping for straws right now, and hopefully something comes up positive. Otherwise, you'll have to start swapping hardware.
My System SpecsSystem Spec
16 Mar 2012   #16
James7679

Windows 7 Home Premium x64
 
 

Could you post snips from the sensor screens on GPU-Z and CPU-Z
My System SpecsSystem Spec
16 Mar 2012   #17
James7679

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by FreaK367 View Post
I uninstalled all motherboard software, the problem still persists.

I went on the same game earlier, with SMART cpu fan control,
Are you referencing going into SMART before you removed all of the Gigabyte utilities?
My System SpecsSystem Spec
16 Mar 2012   #18
FreaK367

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Vir Gnarus View Post
Speaking of which, I don't recall you mentioned that you finished Seatools on your drives. To add, have you tried SFC Scan? You may wanna do that, in addition you'll wanna do a Disk Check with both options selected.

I know this sounds like running around in circles, which it is. However so far no hardware tests revealed anything, and no software checks revealed anything (I assume you still have Driver Verifier on and it did not cause your system to BSOD).
I'll get those done and see if they show anything.

Also, if you check the top post of page 2, I ran Driver Verifier and it made me instantly BSOD, 3 times before I went into safe mode and disabled it, see the attachments of that post for the resulting dumps.

Quote   Quote: Originally Posted by jamesandalexis View Post
Are you referencing going into SMART before you removed all of the Gigabyte utilities?
Yes, it is a BIOS option to enable or disable it. Although, saying that, I think I still have AMD vision installed, how did I miss that :S, removing that should also clear up the "The AODDriver4.1 service failed etc..." event logs.

And I'll get those sensor screens for you soon.



Would either of you recommend doing another fresh install of Windows 7?, to be honest I haven't installed a great deal so far, only a fraction of what I had on my "old" pc. It would be an inconvenience, but nothing too big, and if it would/could help, I'd do it, I really want it to not be a hardware problem.

Since my CPU seems to be overheating a bit too easily for my taste, I'm thinking of buying some thermal paste and rubbing alcohol, to clean and re-apply the paste and heatsink/fan, and take great care doing it, just incase it was a problem with the installation since this is my first AMD and first experience with the socket.

I could even do it with the northbridge heatsink to be safe, if that's easy to do... I'd have to research it.



Also, as for the 360mm fan built into the side of my case, I've plugged it into every remaining molex connection and the LED lights come on, but the fan does not, I even opened the fan up and directly connected to the inner molex to eliminate some of the wiring, same thing happened.

I might have to buy a new case, this one is fairly unequipped, only has space for two fans, back and front, however the front fan blows under the GPU, so doesn't reach the northbridge or RAM, and the one on the back is just removing air. I think the idea was that the giant side fan would do most of the work... now though it has left my case with virtually no airflow, which is a problem.
My System SpecsSystem Spec
18 Mar 2012   #19
FreaK367

Windows 7 Home Premium 64bit
 
 

Here are the snips of CPU-Z and GPU-Z, on CPU-Z I'm not sure what screen you wanted since none of them seemed to show too much, but I've never used it before, GPU-Z was easier.



I think it's the Nortbridge, I can't keep my finger on it for more than about 2 seconds, (it is REALLY hot), that's when not gaming. And I can play a game for as long as I want if I point a desk fan at my motherboard. Something is overheating.

I'm going to get some Arctic Silver 5 and re-install the CPU and NB heatsinks using it. In the meantime I'll do an SFC Scan when I have the time and post the results.

I've done something wrong when installing the motherboard, it was a bit of a faff on when doing so since I didn't have any motherboard standoffs, and I ended up taking out the motherboard about 5 times to test standoffs (from a local PC shop), until I was happy with 7 of the same which are holding it in place. Installing the CPU could have went smoother since I was fiddling with connecting the heatsink since I'm new with AMD,

And I'm looking to buy myself a new PC case, one that allows for atleast 5 fans.

I appreciate both of your help with this issue, if anything, following your advice has helped sort out some underlying issues and made my system more stable. So thank you. I'll keep this thread posted with my progress.
My System SpecsSystem Spec
18 Mar 2012   #20
James7679

Windows 7 Home Premium x64
 
 

Reading over your post again, I would definitely recommend getting a couple tubes of Artic Silver, clean up with alcohol and reseat cpu and northbridge. You also need to get an after market cpu cooler, fill any other open fan slots on your case, and hook them and your 36cm fan, up to a fan controller. Do a clean install. Only install necessary drivers. Do not install any of the Gigabyte utilities. I would recommend downloading all current drivers to a flash drive before you do your clean install, so you dont even have to stick the Gigabyte utilities disk in. After doing this, run the battery of tests as previously stated.
My System SpecsSystem Spec
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 BSOD & Crashing when gaming/streaming.




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