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Windows 7: Bluescreen while playing BF3 (minidump attached)

14 Mar 2012   #1
Tank997

Windows 7 Ultimate 64bit
 
 
Bluescreen while playing BF3 (minidump attached)

While trying to load the next round of a bf3 game i got a ntoskrnl.exe bsod according to blue screen viewer.

caused by driver: ntoskrnl.exe
caused by address: ntoskrnl.exe+7cd40

plz help me figure out what the problem is, minidump attached, thanks.


My System SpecsSystem Spec
.
14 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 


These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
14 Mar 2012   #3
Tank997

Windows 7 Ultimate 64bit
 
 

I recently uninstalled a program called "AMD Dual-core optimizer" i think a game installed it. It might of left behind its drivers called

amdxata Storage Filter Driver Advanced Micro Devices c:\windows\system32\drivers\amdxata.sys

amdsata AHCI 1.2 Device Driver Advanced Micro Devices c:\windows\system32\drivers\amdsata.sys

amdsbs AMD Technology AHCI Compatible Controller Driver for Windows - AMD64 platform AMD Technologies Inc. c:\windows\system32\drivers\amdsbs.sys

i found all 3 of them on autoruns program under drivers tab, all 3 are from "AMD Technologys" I have no AMD components on my system. Would you recommend disabling those drivers?

I ran driver verifier as directed and i didnt get a blue screen. Also ive run memtest before and i know i have good ram
My System SpecsSystem Spec
.

14 Mar 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Tank997 View Post
I recently uninstalled a program called "AMD Dual-core optimizer" i think a game installed it. It might of left behind its drivers called

amdxata Storage Filter Driver Advanced Micro Devices c:\windows\system32\drivers\amdxata.sys

amdsata AHCI 1.2 Device Driver Advanced Micro Devices c:\windows\system32\drivers\amdsata.sys

amdsbs AMD Technology AHCI Compatible Controller Driver for Windows - AMD64 platform AMD Technologies Inc. c:\windows\system32\drivers\amdsbs.sys

i found all 3 of them on autoruns program under drivers tab, all 3 are from "AMD Technologys" I have no AMD components on my system. Would you recommend disabling those drivers?

I ran driver verifier as directed and i didnt get a blue screen. Also ive run memtest before and i know i have good ram
Yes on the disable (make sure you have a win 7 dvd just in case)

Keep running verifier until you do (may be 36 hours or more)
My System SpecsSystem Spec
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 Bluescreen while playing BF3 (minidump attached)




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