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Windows 7: BSOD using google chrome and some steam games

15 Mar 2012   #1
clarke

Windows 7 Home Premium 64 bit
 
 
BSOD using google chrome and some steam games

So, I have been having random BSOD's for a while now, it happened a few times the day i bought it then seemed to work for a week or so. Now the problem is back. The most recent times have been while playing skyrim and also while using google chrome.

I have Windows 7 Home Premium 64-bit OEM. Running 8GB of ram. The system is only 2 weeks old, bought from NCIX. I am not the best with computers, so please be patient with me.

Used SF Diag Tool v4 (recommended on seven forums) to retrieve my files.

Thanks,
Clarke


My System SpecsSystem Spec
.
15 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

REGISTRY_ERROR (51)
Something has gone badly wrong with the registry. It can also indicate that the registry got
an I/O error while trying to read one of its files, so it can be caused by
hardware problems or filesystem corruption.

I wouldnt do too much (you might void you warranty). One thing I might do is a check disk

Disk Check

PLUS please do a system file check

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
My System SpecsSystem Spec
15 Mar 2012   #3
clarke

Windows 7 Home Premium 64 bit
 
 

Thanks for the quick reply zigzag3143. At the moment i am running the second disk check on the hard drive that does not have windows install on it. The first disk check, on my SSD with windows came up with zero problems. I will run the SFC once this check is done. I would assume that the SSD would have had the problem since it has the OS on it, is that right?

Again thank you and i will post my results from the next two checks as soon as they are done.

Clarke
My System SpecsSystem Spec
.

15 Mar 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by clarke View Post
Thanks for the quick reply zigzag3143. At the moment i am running the second disk check on the hard drive that does not have windows install on it. The first disk check, on my SSD with windows came up with zero problems. I will run the SFC once this check is done. I would assume that the SSD would have had the problem since it has the OS on it, is that right?

Again thank you and i will post my results from the next two checks as soon as they are done.

Clarke
I am fairly certain both the HD's are ok. I suspect there is registry corruption. Do you by chance use some sort of reg cleaner? Or are you overclocking?
My System SpecsSystem Spec
15 Mar 2012   #5
clarke

Windows 7 Home Premium 64 bit
 
 

I do not have a reg cleaner at the moment, I would have to buy one, wouldn't I? I have not set up my computer for overclocking, so unless it has done that itself I am not.
My System SpecsSystem Spec
15 Mar 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by clarke View Post
I do not have a reg cleaner at the moment, I would have to buy one, wouldn't I? I have not set up my computer for overclocking, so unless it has done that itself I am not.
No you misunderstand me. I dont want you to run a reg cleaner, I was saying it might be the cause of the registry corruption.

Good news on not overclocking as well
My System SpecsSystem Spec
16 Mar 2012   #7
clarke

Windows 7 Home Premium 64 bit
 
 

Haha, Dyslexia for the win! Well, I have an update from the second disc scan last night. I am currently at work so I can't do anything at the moment. The scan was taking hours to finish and i ended up going to bed well before it was done. When i woke up this morning the computer was in sleep mode. I entered my password to log in from sleep and immediately the computer restarted. Is this normal? Because it informed me that it did not shutdown properly and prompted me to choose either safemode or normal launch. Does this mean that the disc could be damaged? Unfortunately i did not see the info box after the scan because i was asleep, is there a way to look at this scan now?

Clarke.
My System SpecsSystem Spec
16 Mar 2012   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by clarke View Post
Haha, Dyslexia for the win! Well, I have an update from the second disc scan last night. I am currently at work so I can't do anything at the moment. The scan was taking hours to finish and i ended up going to bed well before it was done. When i woke up this morning the computer was in sleep mode. I entered my password to log in from sleep and immediately the computer restarted. Is this normal? Because it informed me that it did not shutdown properly and prompted me to choose either safemode or normal launch. Does this mean that the disc could be damaged? Unfortunately i did not see the info box after the scan because i was asleep, is there a way to look at this scan now?

Clarke.


Scan?
My System SpecsSystem Spec
16 Mar 2012   #9
clarke

Windows 7 Home Premium 64 bit
 
 

oops, i meant check, Disk check. I think i need more sleep.
My System SpecsSystem Spec
16 Mar 2012   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by clarke View Post
oops, i meant check, Disk check. I think i need more sleep.
Me too. I am a bit dense atm. Well run the chkdsk when you can I dont think they are a problem. Have you still been crashing? If so upload the DMP files.
My System SpecsSystem Spec
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 BSOD using google chrome and some steam games




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