Solved BSOD using google chrome and some steam games

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clarke

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So, I have been having random BSOD's for a while now, it happened a few times the day i bought it then seemed to work for a week or so. Now the problem is back. The most recent times have been while playing skyrim and also while using google chrome.

I have Windows 7 Home Premium 64-bit OEM. Running 8GB of ram. The system is only 2 weeks old, bought from NCIX. I am not the best with computers, so please be patient with me.

Used SF Diag Tool v4 (recommended on seven forums) to retrieve my files.

Thanks,
Clarke
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
REGISTRY_ERROR (51)
Something has gone badly wrong with the registry. It can also indicate that the registry got
an I/O error while trying to read one of its files, so it can be caused by
hardware problems or filesystem corruption.

I wouldnt do too much (you might void you warranty). One thing I might do is a check disk

http://www.sevenforums.com/tutorials/433-disk-check.html

PLUS please do a system file check

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thanks for the quick reply zigzag3143. At the moment i am running the second disk check on the hard drive that does not have windows install on it. The first disk check, on my SSD with windows came up with zero problems. I will run the SFC once this check is done. I would assume that the SSD would have had the problem since it has the OS on it, is that right?

Again thank you and i will post my results from the next two checks as soon as they are done.

Clarke
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
clarke said:
Thanks for the quick reply zigzag3143. At the moment i am running the second disk check on the hard drive that does not have windows install on it. The first disk check, on my SSD with windows came up with zero problems. I will run the SFC once this check is done. I would assume that the SSD would have had the problem since it has the OS on it, is that right?

Again thank you and i will post my results from the next two checks as soon as they are done.

Clarke
Click to expand...

I am fairly certain both the HD's are ok. I suspect there is registry corruption. Do you by chance use some sort of reg cleaner? Or are you overclocking?
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I do not have a reg cleaner at the moment, I would have to buy one, wouldn't I? I have not set up my computer for overclocking, so unless it has done that itself I am not.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
clarke said:
I do not have a reg cleaner at the moment, I would have to buy one, wouldn't I? I have not set up my computer for overclocking, so unless it has done that itself I am not.
Click to expand...

No you misunderstand me. I dont want you to run a reg cleaner, I was saying it might be the cause of the registry corruption.

Good news on not overclocking as well
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Haha, Dyslexia for the win! Well, I have an update from the second disc scan last night. I am currently at work so I can't do anything at the moment. The scan was taking hours to finish and i ended up going to bed well before it was done. When i woke up this morning the computer was in sleep mode. I entered my password to log in from sleep and immediately the computer restarted. Is this normal? Because it informed me that it did not shutdown properly and prompted me to choose either safemode or normal launch. Does this mean that the disc could be damaged? Unfortunately i did not see the info box after the scan because i was asleep, is there a way to look at this scan now?

Clarke.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
clarke said:
Haha, Dyslexia for the win! Well, I have an update from the second disc scan last night. I am currently at work so I can't do anything at the moment. The scan was taking hours to finish and i ended up going to bed well before it was done. When i woke up this morning the computer was in sleep mode. I entered my password to log in from sleep and immediately the computer restarted. Is this normal? Because it informed me that it did not shutdown properly and prompted me to choose either safemode or normal launch. Does this mean that the disc could be damaged? Unfortunately i did not see the info box after the scan because i was asleep, is there a way to look at this scan now?

Clarke.
Click to expand...



Scan?
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
oops, i meant check, Disk check. I think i need more sleep.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
clarke said:
oops, i meant check, Disk check. I think i need more sleep.
Click to expand...

Me too. I am a bit dense atm. Well run the chkdsk when you can I dont think they are a problem. Have you still been crashing? If so upload the DMP files.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
That will have to be later tonight. I am thinking that It crashed sometime during the disk check, but i don't know for sure. I think i will run the System File Checker before i try running the disk check again. Also, Is it a bad idea to use the computer, say play skyrim, while the Disk check is running?

Thanks again,
Clarke
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
clarke said:
That will have to be later tonight. I am thinking that It crashed sometime during the disk check, but i don't know for sure. I think i will run the System File Checker before i try running the disk check again. Also, Is it a bad idea to use the computer, say play skyrim, while the Disk check is running?

Thanks again,
Clarke
Click to expand...

All computers can multi-task but the game will run slow because of all the read writes to the HD.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Okay, so i ran the SFC and it came back with a result saying it found errors but could not repair some of them. I opened the CBS file and found what, to me, was a complete gibberish. I am not sure if i should share this file with people or not so i will hold off for now. Any suggestions?

I think i will run the Disk check before i go to bed tonight.

Clarke
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
clarke said:
Okay, so i ran the SFC and it came back with a result saying it found errors but could not repair some of them. I opened the CBS file and found what, to me, was a complete gibberish. I am not sure if i should share this file with people or not so i will hold off for now. Any suggestions?

I think i will run the Disk check before i go to bed tonight.

Clarke
Click to expand...

If the files in CBS are important you may have to do a repair install?
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Here is the CBS file. I can't figure out what to look for.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
clarke said:
Here is the CBS file. I can't figure out what to look for.
Click to expand...


Most are a "Chinese dictionary" which if they arent important to you can be ignored. There are about 6 "DLL" files that should be repaired by running a repair install.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
So when trying to repair install the files my computer crashed twice. So i snapped and reinstalled windows instead. No crashes yet but that is not saying much. I ran the SFC scan and it came up with the same 'found problems but couldnt fix all of them' deal. I have attached the CBS file here. I am hoping that these are only the minor problems again, or else i may go back to the manufacturer and get them to fix it for me.

Any further recommendations?

Thanks again for your time.

Clarke
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
clarke said:
So when trying to repair install the files my computer crashed twice. So i snapped and reinstalled windows instead. No crashes yet but that is not saying much. I ran the SFC scan and it came up with the same 'found problems but couldnt fix all of them' deal. I have attached the CBS file here. I am hoping that these are only the minor problems again, or else i may go back to the manufacturer and get them to fix it for me.

Any further recommendations?

Thanks again for your time.

Clarke
Click to expand...

IF SFC showed errors it could not fix on a clean install (it was a clean install, not an image restore, or upgrade correct?) that is a bad sign.

This was from a legit MS win 7 dvd right?

BTW the CBS.logo is > 10 MB and notepad wont open it.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Yes this was from a legit MS Windows 7 dvd. It came with my computer, but it is the OEM style, not the retail type. As for the CBS file, I can open it on my computer. I am not sure what to do about that. Here it is again.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 2600K Quad Core 8MBCorsair CML8GX3M2A1600C9 Vengeance Lowprofile...GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Computer Manufacturer/Model Number
NCIX
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 2600K Quad Core 8MB
Motherboard
Gigabyte Z68A-D3H-B3 ATX LGA1155 Z68 DDR3
Memory
Corsair CML8GX3M2A1600C9 Vengeance Lowprofile 8GB 2X4GB
Graphics Card(s)
GeForce GTX 570 732MHZ 1280MB 3.8GHZ
Monitor(s) Displays
ASUS VH236H 23 Widescreen LCD Monitor
Screen Resolution
1920X1080 16:9
Hard Drives
Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB

Corsair Force Series 3 60GB SSD SATA3 Solid State Disk 525MB/S
PSU
Corsair Enthusiast Series TX750M 750W ATX
Case
Corsair Obsidian Series 650D Mid-Tower Case ATX
Works

Ok here is what you do, Open in notepad. click find and in the find field put cannot repair>find next. "inf" files are not critical but other files are more important.

First one I found is hcw72DTV.sys. keep finding next and looking at the files. where ever possible re-install the drivers.

Probably easier to clean install but your call.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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