Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while using computer normally

16 Mar 2012   #1
abstractworld

Windows 7 Ultimate x64
 
 
BSOD while using computer normally

Hello, I recently been getting BSOD while just doing about anytime on my computer. It comes on randomly at any given time. I saved both minidumps if anybody could kindly tell me what the problem is? I am not very computer savvy and all these issues are a blank for me at the moment. I havent changed any hardware or software in the past couple days.


Minidumps attached to thread.


My System SpecsSystem Spec
.
16 Mar 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 


* These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have Raid update its Driver.




* Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



* Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
* Please run the System Update Readiness Tool (SURT) and then update to SP-1

32 Bit


Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details


64 Bit


Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1


Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
16 Mar 2012   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Please remove dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd at least to test.

These two drivers need updating

Code:
Rt64win7.sys    5/22/2009 10:52:30 AM       
RTKVHD64.sys    5/22/2009 2:04:20 PM
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
.

Reply

 BSOD while using computer normally




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD after I turn Computer NEW Computer on, or whilst sleeping
New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.
BSOD Help and Support
Computer suddenly froze, then a BSOD when restarting the computer.
As the title states my computer froze. It has frozen two times within 3 or 4 hours now, and on the last restart i had a BSOD straight after entering my password and logging into windows(Did not get the desktop). After another restart I've had no problems. Did a scan with Microsoft Security...
BSOD Help and Support
BSOD when starting computer in morning/bran new computer
Hi, iv decided to get some input to try and resolve this issue im having with my newly constructed PC. i will get straight to the point. i have just put together these new parts. Intel i5-3450 LGA1155 ASRock Z77 Extreme 4 8 gigs ballistix by crucial 2-4gb ddr3 1600 (pc3-12800) radeon...
BSOD Help and Support
BSOD while shutting down computer (1-week old new computer)
OS Name Microsoft Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Manufacturer Gigabyte Technology Co., Ltd. System Type x64-based PC Processor Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz,...
BSOD Help and Support
BSOD semi-randomly. Self built computer. (BSOD dump.zip included)
64 bit, full retail. Hardware is 1 month old (built myself) OS was installed when I built it from a USB drive (did not include an optical drive in the build) SPECS: i5 2500k ATI 7850 GPU corsair tx650 PSU ASRock Extreme3 Gen3 motherboard Corsair vengance 1600 ddr3 ram (2x4gb)...
BSOD Help and Support
Computer Freezes, then shutdown BSOD Computer NO signal
Hi I need help since my computer freezes randomly lately and BSOD with Locale Id: 13321 Yes, I said randomly, Now I'm lucky that my computer didn't freeze but if I shut this down and use it again later or tomorrow it may freeze then BSOD again. Problem Signature Problem Event name:...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:21.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App