Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP Probook 4320s - Frequent crash / freezing randomly

27 Mar 2012   #21
coolasacucumber

Windows 7 Home Premium 32bit
 
 

New update: I did as per above post re. BIOS. Then about 3 hours of absolutely perfect useage, not a problem! I was actually thinking the problem was solved...

I was running a dvd in the background with no problems, typed a document using Open Office, even used the internet for about 45 minutes...

...then...

1 freeze, pressed ctrl alt dlt - black screen with cursor - esc - just black screen - waited for about 5 minutes, all resumed, internet still connected, dvd carried on from where it left off etc.

So I stopped the dvd & closed Media Player... within 5 minutes it had frozen again. I did the same as above, and 5 mins later it had unfrozen.

I carried on as usual on the internet, within another 5 mins another freeze, and it has just unfrozen again after the standard 5 minutes of blackness.

It's so confusing how I could get 3 hours trouble free useage, then 3 crash/freezes within 15 minutes?


My System SpecsSystem Spec
.
27 Mar 2012   #22
coolasacucumber

Windows 7 Home Premium 32bit
 
 

Latest Errors file to cover that last problem attached.
My System SpecsSystem Spec
27 Mar 2012   #23
writhziden

Windows 7 Home Premium 64 Bit
 
 

With all the problems you have in your error logs revolving around HP Software Framework, I would recommend just removing the software and not re-installing it. See if it resolves the problem.
My System SpecsSystem Spec
.

28 Mar 2012   #24
coolasacucumber

Windows 7 Home Premium 32bit
 
 

Hp Software Framework removed, again I got a few hours use out of it freeze free - but then it happened again.

I'm happy to try the next solution!!

Thanks muchly.
My System SpecsSystem Spec
28 Mar 2012   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

I did not see any other software that could be causing the problem, so a hardware check is in order:
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
30 Mar 2012   #26
coolasacucumber

Windows 7 Home Premium 32bit
 
 

Thanks for the pointers.

Some results as follows:-

Real Temp GT - Intel Core i3-380

Min temp - 39c
Max temp - 50c
Thermal status - ok

Distance to TJ Max - moving between 47 - 51
My System SpecsSystem Spec
30 Mar 2012   #27
coolasacucumber

Windows 7 Home Premium 32bit
 
 

From Speccy (while playing a dvd)

CPU - 53c
Motherboard - 54c
Graphics - 59c
My System SpecsSystem Spec
30 Mar 2012   #28
writhziden

Windows 7 Home Premium 64 Bit
 
 

Those all look reasonable. Run through the diagnostic programs to test the hardware and post back the results.
My System SpecsSystem Spec
30 Mar 2012   #29
coolasacucumber

Windows 7 Home Premium 32bit
 
 

My graphics card is an ATI Mobility Radeon HD 5470 (HP). Checked their website, but not sure what the max temperature is, would you be able to assist me with that please?
My System SpecsSystem Spec
30 Mar 2012   #30
writhziden

Windows 7 Home Premium 64 Bit
 
 

For that display card, I found people who were getting temperatures between 90 and 104 C. Most of those cards have a max of 105 C (so the person at 104 C was pushing it, but said it was under warranty, so didn't care). Max GPU temp? Dell Studio 1558, Ati 5470 1GB DDR3
My System SpecsSystem Spec
Reply

 HP Probook 4320s - Frequent crash / freezing randomly




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Frequent Crashing/Freezing
Hello, Over the last week or so my PC has been crashing, restarting and freezing regularly and sometimes will get stuck at the windows logo on start up, mostly while playing League of Legends but it has happens while browsing the internet and such. I had the BSOD yesterday but my computer...
BSOD Help and Support
Frequent System Freezing.
My system has been somewhat frequently freezing up. The only way I can fix it is to reboot. Chkdsk has run at start up a few times now. Once, the system did not freeze, but instead gave me a BSOD. This has only happened one time so far. There were "..."s next to the status of the collection of dump...
BSOD Help and Support
BSOD Randomly for HP ProBook 6470
I have BSOD coming randomly for my laptop HP ProBook 6470 it came with docking station First I suspect it is from Docking Station but when even when I removed it still coming . Please I need to solve this issue as soon as possible because it's really annoying me every time computer restarts after...
BSOD Help and Support
Frequent & random Win 7 freezing
Hi I'm having 2 or 3 freezing with my Win 7 x64 and could not detect its origin. I would be very gratefull to the person who could help me. For information a freeze occurs when I was performing the perfmon / report and I had to run it after a new boot. REgards
BSOD Help and Support
HP Probook; Windows 7 Ultimate 64bit keeps freezing
Hi, I've got this HP machine a few months ago. Its the Probook 4530s. I've formatted the harddrive and reinstalled windows a few time in hopes that it will fix this problem but it just does not seem to go away. The windows keeps freezing for a few seconds, like the window will say "(Not...
BSOD Help and Support
Frequent Freezing/Crashing
Hello friends. I am coming to you today in hopes someone may be able to help me with my problems. I have recently built me a computer and have installed Windows 7 Pro x64 onto it. Now the problem happened about a week after assembling the computer. I made a few tweaks and it went away for a bit,...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App