|16 Mar 2012||#2|
| || |
There are several things that need fixing. All of them can be done be you. All of these crashes were related to a 3 year old video driver named igdkmd64.sys. Go to Intel and download the newest version available. Install it using this method.
When upgrading your graphic driver you MUST remove all traces of the current driver.
In order to do that we recommend using
Phyxion.net - Driver Sweeper
When it is removed then download and install the fresh copy.
Please remove the software Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd
Dont bother updating the McAfee it is problematic. Follow JMH's suggestions to switch to MSE.
Other old drivers
WDMirror.sys 6/17/2008 2:37:30 AM Mpfp.sys 4/9/2009 2:22:13 PM spldr.sys 5/11/2009 12:56:27 PM AcpiVpc.sys 5/18/2009 7:19:19 PM b57nd60a.sys 5/28/2009 9:57:35 PM iaStor.sys 6/4/2009 9:53:40 PM CHDRT64.sys 6/15/2009 1:47:22 PM BisonC07.sys 6/19/2009 7:40:44 AM
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: Drivers and Downloads
|My System Specs|
|16 Mar 2012||#3|
| || |
After you have followed the considered advice of zigzag3143...
1. McAfee is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!
Microsoft Security Essentials - Free Antivirus for Windows
2. Please run the System Update Readiness Tool (SURT) and then update to SP-1
Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details
Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details
Now update to SP-1
Learn how to install Windows 7 Service Pack 1 (SP1)
3. After you have followed the advice in our Posts above, & used the computer for some time, let us know how you go please...
|My System Specs|
|19 Mar 2012||#4|
| || |
I thought I'd gotten things repaired - the machine was running for about six hours without incident. Then, I gave it back to my father and he said that it BSOD'd when he left it alone for about ten minutes (and he does nothing but use Office / play solitaire), and it BSOD'd again when I resumed working on it as I clicked to open the Start Menu. I uninstalled Mcafee and installed MSE. I installed SP1 and attempted to use Driver Sweeper (though I had difficulty with that - wasn't sure which driver(s) to remove)and then install newer Intel drivers. I figured it was best to go with the manufacturer's (Lenovo's) drivers, but theirs were last updated in 2010 - am I better off going with Intel's, or does it not matter?
Also, could the Netgear N150 Wireless USB I purchased a few months ago be contributing to the issues? The internetz suggested that other people are experiencing similar issues.
I didn't attach a Performance Monitor report because it gave me the following error when I ran it: 'An error occured while attempting to generate the report. The wait for the report generation tool to finish has timed out.'
I looked through some of the crash dump dealies with Windbg and the two most recent yielded 'Probably caused by : athurx.sys ( athurx+7558a )' and 'Probably caused by : ntkrnlmp.exe'. Didn't try the whole !analyze -v thing.
Thanks for your efforts!
|My System Specs|
|Similar help and support threads for2: Seemingly Random BSOD (System Exception Error)|
|BSOD Seemingly At Random, error KMODE_EXCEPTION_NOT_HANDLED||BSOD Help and Support|
|BSOD at seemingly random intervals error 0x0000003B||BSOD Help and Support|
|BSOD seemingly at random, error 0x000000d1||BSOD Help and Support|
|Daily BSOD, seemingly random error messages||BSOD Help and Support|
|BSOD Error 0x00000f4 Seemingly random||BSOD Help and Support|
|random BSOD's; 'system service exception' and 'memory management'||BSOD Help and Support|
|BSOD System Exception Error, Kmode exception not handled, etc||BSOD Help and Support|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 08:09 PM.