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Windows 7: Windows 7 Repair from original Windows 7 CD won't start


16 Mar 2012   #1

Office Home & Student 2007
 
 
Windows 7 Repair from original Windows 7 CD won't start

Even after I use the F2 & F12 functions at startup, I still cannot get my computer to recognize the original Windows 7 CD in the drive. Under the F2 Boot function (on the InsydeH20 Setup Utility Screen) I have moved the CD/DVD drive to #1. I also attempted to manually choose CD/DVD under the F12 function for Boot Setup.

Neither will recognize the CD. I have just two very important documents that were created in the past week that I need to get off my hard drive.

Problem Details:
Problem Signature
Problem Event Name: StartupRepairOffline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: uknown
Problem Signature 4: 21200848
Problem Signature 5: AutoFailover
Problem Signature 6: 5
Problem Signature 7: norootcause
OS Version 6.1.7600.2.0.0.2561
Locale ID 1033

Any thoughts?

I see some other posts talking about partitions and such and I have no idea wha that means.

My System SpecsSystem Spec
.

16 Mar 2012   #2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Have you tried booting something else from that optical drive?

You could d/l the Paragon rescue kit ( free).

Rescue Kit Free Edition | PARAGON Software Group - free partition software, hard disk partitioning

Try making a cd and booting it.

If it works on your drive - then select Normal mode, then File Transfer Wizard - can copy stuff off with that.
My System SpecsSystem Spec
21 Mar 2012   #3

Office Home & Student 2007
 
 

The link and files you sent worked great. It took some time trying to figure out how to actually make the CD (I tried downloading every file to a CD).

Then I had issues transferring the files, but a the ol' college try finally worked.

Any idea how I could possibly find the virus that shut down my computer so I can delete it? Any idea how I can completely erase my computer and start from scratch again? Lastly, any idea how I can recover MS Office products so I could at least transfer to another computer?

Thanks for the help SIW2!!! Thank you!!!
My System SpecsSystem Spec
.


21 Mar 2012   #4

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Do you mean your MS Office product key?

If you don't already have that saved somewhere - there are utilities which can find it.

You have to run them from another windows installation - or from a winpe boot media.

ProduKey - Recover lost product key (CD-Key) of Windows/MS-Office/SQL Server
My System SpecsSystem Spec
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 Windows 7 Repair from original Windows 7 CD won't start




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