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Windows 7: Several BSODs occurred last night, now seeing major performance drop

25 Mar 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

Please remove either: AMD Overdrive or AMD Vision Engine Control Centre. They use a driver called AODDriver2.sys that is known to overclock the graphics processor (GPU) and cause crashes.
Code:
AODDriver2	fffff880`089b2000	fffff880`089e3000	Mon Dec 19 00:30:03 2011 (4eeee7fb)	00018588		AODDriver2.sys

All verified crashes point to system files; this usually indicates Windows file corruption or a hardware fault. I also see a crash indicating hard disk problems.

  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.


  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.



My System SpecsSystem Spec
.
25 Mar 2012   #12
KEGong

Windows 7 Ultimate x64
 
 

Hi Writhzeden, thanks for the response.

I'm now running CHKDSK again (I did it initially when I first saw this problem happening earlier this month) in case it missed anything the first time.

I also ran the boot version of Memtest86+ for 7 passes last week, with no problems detected. I posted about this to the thread the morning after about that result, but I guess I clicked the wrong post button or something, because the post isn't showing up in the thread (forum newbie problems, I guess). With that plus a few passes of the Windows Memory Diagnostic last, I was pretty sure it was not a RAM module problem then... I'll run Memtest again tonight to be sure, of course, but I figure more data is always good for analysis.

Since I don't use any of the AMD overclocking software, and since that's likely to have been updated in the Catalyst patch that came earlier this month, I'm hoping that getting rid of that will make a difference.

Next up after CHKDSK today will be SFC and then that hardware stress testing. I will report back with any anomalies.
My System SpecsSystem Spec
25 Mar 2012   #13
KEGong

Windows 7 Ultimate x64
 
 

OK so, I thought this was notable: running SFC and I got another BSOD as it was doing it's thing. I got a CACHE MANAGER error. Here is another set of dumps, all from today. CHKDSK found no problems on my system drive, but now I'm running it on my other partitions too. I'll be out the rest of the day, so we'll see what happens when I get back.
My System SpecsSystem Spec
.

25 Mar 2012   #14
KEGong

Windows 7 Ultimate x64
 
 

Got another one: running CHKDSK on my D partition from Safe Mode. I'm turning the computer off for the rest of the day while I'm out rather than letting it run tests without me here.
My System SpecsSystem Spec
25 Mar 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Still see this on your system:
Code:
AODDriver2	fffff880`063bc000	fffff880`063ed000	Mon Dec 19 00:30:03 2011 (4eeee7fb)	00018588		AODDriver2.sys

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Kingston\BSODDmpFiles\KEGong\minidump2\032512-17737-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`02e66000 PsLoadedModuleList = 0xfffff800`030aa650
Debug session time: Sun Mar 25 12:50:34.033 2012 (UTC - 6:00)
System Uptime: 0 days 0:01:57.220
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa8009e08010, 2, 1, fffff80002f994a6}

Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+86 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa8009e08010, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002f994a6, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003114100
 fffffa8009e08010 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiReleaseConfirmedPageFileSpace+86
fffff800`02f994a6 480fb328        btr     qword ptr [rax],rbp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xA

PROCESS_NAME:  WerFault.exe

TRAP_FRAME:  fffff8800afb9780 -- (.trap 0xfffff8800afb9780)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8009cc8010 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002f994a6 rsp=fffff8800afb9910 rbp=0000000000a00000
 r8=fffff8800afb9940  r9=0000000fffffffff r10=fffffa800b109728
r11=0000058000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!MiReleaseConfirmedPageFileSpace+0x86:
fffff800`02f994a6 480fb328        btr     qword ptr [rax],rbp ds:9998:fffffa80`09cc8010=0000000000000001
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ee22e9 to fffff80002ee2d40

STACK_TEXT:  
fffff880`0afb9638 fffff800`02ee22e9 : 00000000`0000000a fffffa80`09e08010 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0afb9640 fffff800`02ee0f60 : 00000000`0036b000 00000000`76f9e000 00000000`76af2000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0afb9780 fffff800`02f994a6 : 00000000`00000001 00000000`00000000 fffffa80`09bf0c30 fffffa80`09bf0c30 : nt!KiPageFault+0x260
fffff880`0afb9910 fffff800`02f465c3 : 00a00000`00000000 00000000`00000000 00000000`00000003 00000000`0000001c : nt!MiReleaseConfirmedPageFileSpace+0x86
fffff880`0afb9990 fffff800`02eb2cf4 : fffffa80`0b109728 00000000`00000001 00000000`00000000 fffffa80`0000001c : nt! ?? ::FNODOBFM::`string'+0x210fa
fffff880`0afb9a10 fffff800`02eb394e : 00000000`00000001 fffffa80`0b109390 fffffa80`0b109390 00000000`00000001 : nt!MiDeleteAllHashMappings+0xe4
fffff880`0afb9a50 fffff800`031b781a : fffff8a0`0a9ba370 00000000`00000001 00000000`00000000 fffffa80`07bba780 : nt!MmCleanProcessAddressSpace+0xa2
fffff880`0afb9aa0 fffff800`031990d8 : 00000000`c0000005 00000000`00000001 000007ff`fffdd000 00000000`00000000 : nt!PspExitThread+0x56a
fffff880`0afb9ba0 fffff800`02ee1fd3 : fffffa80`0b109390 00000000`c0000005 fffffa80`07bba780 00000000`76f2c521 : nt!NtTerminateProcess+0x138
fffff880`0afb9c20 00000000`76f515da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`001bf7a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f515da


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiReleaseConfirmedPageFileSpace+86
fffff800`02f994a6 480fb328        btr     qword ptr [rax],rbp

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiReleaseConfirmedPageFileSpace+86

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4ec79dd2

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_VRF_nt!MiReleaseConfirmedPageFileSpace+86

BUCKET_ID:  X64_0xA_VRF_nt!MiReleaseConfirmedPageFileSpace+86

Followup: MachineOwner
---------
Pointing to the RAM. Still recommend running Memtest86+ again at your earliest convenience.

Also, I would like to check your RAM compatibility:
  • Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.
My System SpecsSystem Spec
26 Mar 2012   #16
KEGong

Windows 7 Ultimate x64
 
 

Just got home about 5 minutes ago. Will removing AMD Catalyst remove the driver? I'm having some questions with that since that's the only AMD software I have on my computer showing up in the uninstall list, and it's currently not stable enough for me to actually boot in long enough to uninstall it. Is there a workaround for removing that particular driver?

I will run Memtest overnight again since this seems to be a recurring issue. I need to go to bed soon, big work event tomorrow.
My System SpecsSystem Spec
26 Mar 2012   #17
KEGong

Windows 7 Ultimate x64
 
 

So, as I was getting ready for bed, I noticed that Memtest this time started returning memory errors. I wonder why it wasn't caught the first night I did this earlier this month. Anyways, I'll test individual sticks and slot combinations either tomorrow or Tuesday.
My System SpecsSystem Spec
26 Mar 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

Memtest86+ sometimes needs to be run multiple times to catch errors. When RAM fails, it can be very finicky; sometimes it works fine, and other times it causes instability. That is just the nature of electronics. If you have even one error in Memtest86+, that is one too many and means a bad module is in the system and needs to be replaced.
My System SpecsSystem Spec
27 Mar 2012   #19
KEGong

Windows 7 Ultimate x64
 
 

Thank you all for your advice, expertise, and analysis.

Alright, tested each stick individually in different slots. I have one borked module. I'm going to buy a replacement 8GB kit soon. Is there anything else folks think I need to check on before closing this case??
My System SpecsSystem Spec
28 Mar 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

Nothing I see. It is highly likely that it was just the bad module causing the problems. Let us know when you get the new kit how the system responds.
My System SpecsSystem Spec
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 Several BSODs occurred last night, now seeing major performance drop




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