BSOD after game crashs error 0x0000003B


  1. Posts : 6
    Windows 7
       #1

    BSOD after game crashs error 0x0000003B


    First time posting here so im not sure what all the info i need to post is but i get a BSOD randomly. From just watching youtube to playing games like DOTA 2. i dont really know what is causeing the issue. I did see from another post how to attach my minidump files so ill do that.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    It is never a good idea to run two malware apps. Just one can lead to BSOD's and you have two.

    Remove both Avast, and AVG and replace with Microsoft Security Essentials

    Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


    http://files.avast.com/files/eng/aswclear5.exe

    Microsoft Security Essentials - Free Antivirus for Windows

    Download tools and utilities | AVG Worldwide





    * Did you run a FULL SYSTEM scan with Malwarebytes?
      My Computer


  3. Posts : 6
    Windows 7
    Thread Starter
       #3

    I tried removeing both and Avast says i need to be in safe mode first. While AVG remove tool asks if it wants to make changes to the computer and when i click yes it opens a black box and then goes away without doing anything
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Vexile said:
    I tried removeing both and Avast says i need to be in safe mode first. While AVG remove tool asks if it wants to make changes to the computer and when i click yes it opens a black box and then goes away without doing anything

    Do avast in safe mode, then reboot

    Do avg, then reboot
      My Computer


 

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