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Windows 7: BSOD after game crashs error 0x0000003B

17 Mar 2012   #1
Vexile

Windows 7
 
 
BSOD after game crashs error 0x0000003B

First time posting here so im not sure what all the info i need to post is but i get a BSOD randomly. From just watching youtube to playing games like DOTA 2. i dont really know what is causeing the issue. I did see from another post how to attach my minidump files so ill do that.


My System SpecsSystem Spec
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17 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

It is never a good idea to run two malware apps. Just one can lead to BSOD's and you have two.

Remove both Avast, and AVG and replace with Microsoft Security Essentials

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

Download tools and utilities | AVG Worldwide





* Did you run a FULL SYSTEM scan with Malwarebytes?
My System SpecsSystem Spec
17 Mar 2012   #3
Vexile

Windows 7
 
 

I tried removeing both and Avast says i need to be in safe mode first. While AVG remove tool asks if it wants to make changes to the computer and when i click yes it opens a black box and then goes away without doing anything
My System SpecsSystem Spec
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17 Mar 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Vexile View Post
I tried removeing both and Avast says i need to be in safe mode first. While AVG remove tool asks if it wants to make changes to the computer and when i click yes it opens a black box and then goes away without doing anything

Do avast in safe mode, then reboot

Do avg, then reboot
My System SpecsSystem Spec
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 BSOD after game crashs error 0x0000003B




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