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Windows 7: BSOD while Copy-n-Pasting or Printing from Outlook, DRIVER_POWER_STATE

19 Mar 2012   #11
jbPanama

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well I already rebooted. But so far after two reboots there is no bluetooth devices loaded in Device Manager. We are feeling a little more optimistic now. I'll just use it and abuse a day or two and see how it goes.


My System SpecsSystem Spec
.
19 Mar 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, best of luck! Post back in a few days how the system responds.
My System SpecsSystem Spec
20 Mar 2012   #13
jbPanama

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

So far so good. Still keeping an eye on it though for a day or so before marking this as resolved.
My System SpecsSystem Spec
.

22 Mar 2012   #14
jbPanama

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Had a couple of BSOD's last night. Both when happened after putting in the password to TruCrypt for mounting.

Before that the worse thing that was happening was the plug in for adobe was crashing in the web browser.

Attached is the BSOD reports.
Thank you for your analysis in advance.
My System SpecsSystem Spec
22 Mar 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\jbPanama\Windows_NT6_BSOD_jcgriff2\032112-24788-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`0324a000 PsLoadedModuleList = 0xfffff800`0348e650
Debug session time: Wed Mar 21 19:55:26.790 2012 (UTC - 6:00)
System Uptime: 0 days 0:43:44.414
Loading Kernel Symbols
...............................................................
................................................................
.....................................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88002108745, fffff88009a91130, 0}

Unable to load image \SystemRoot\system32\DRIVERS\eamonm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
Probably caused by : eamonm.sys ( eamonm+7745 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88002108745, Address of the instruction which caused the bugcheck
Arg3: fffff88009a91130, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
eamonm+7745
fffff880`02108745 483933          cmp     qword ptr [rbx],rsi

CONTEXT:  fffff88009a91130 -- (.cxr 0xfffff88009a91130)
rax=0000000000000000 rbx=fffde5830f2c433b rcx=fffff88002186778
rdx=fffff88009a91c88 rsi=0000000000000718 rdi=0000000000000000
rip=fffff88002108745 rsp=fffff88009a91b10 rbp=fffffa800bcb53b0
 r8=fffff88009a91c60  r9=0000000000000000 r10=fffffa800bba6010
r11=fffff88009a91c08 r12=0000000000000000 r13=fffff88009a91c88
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
eamonm+0x7745:
fffff880`02108745 483933          cmp     qword ptr [rbx],rsi ds:002b:fffde583`0f2c433b=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  TrueCrypt.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000718 to fffff88002108745

STACK_TEXT:  
fffff880`09a91b10 00000000`00000718 : 00000000`00000000 00000000`00000000 fffffa80`0bcb5450 fffffa80`0a5eb680 : eamonm+0x7745
fffff880`09a91b18 00000000`00000000 : 00000000`00000000 fffffa80`0bcb5450 fffffa80`0a5eb680 00000000`00000000 : 0x718


FOLLOWUP_IP: 
eamonm+7745
fffff880`02108745 483933          cmp     qword ptr [rbx],rsi

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  eamonm+7745

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: eamonm

IMAGE_NAME:  eamonm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4baa6584

STACK_COMMAND:  .cxr 0xfffff88009a91130 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_eamonm+7745

BUCKET_ID:  X64_0x3B_eamonm+7745

Followup: MachineOwner
---------
Caused by ESET. Remove ESET and install the latest version (even if you already have the latest version). Your version could be out of date or corrupted. Use the ESET uninstall tool to remove the software. Make sure to get the Windows 7 uninstaller...
My System SpecsSystem Spec
22 Mar 2012   #16
jbPanama

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you. I will do that as soon as I return home from work.
My System SpecsSystem Spec
23 Mar 2012   #17
jbPanama

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The BSOD usually happens 90% of the time.
I finally got ESET v4 uninstalled and v5 installed.
My first attempt to mount the drive was successful.
I have to go to work now to meet deadlines.

I will do a series of mounts and dismounts to try and break it. I will report back tomorrow. Thanks again Ziden!!
My System SpecsSystem Spec
23 Mar 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

No problem. Best of luck!
My System SpecsSystem Spec
26 Mar 2012   #19
jbPanama

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

writhziden, you rock!
Thanks so much!!

Everything continues to work great!
You have solved the issues!
My System SpecsSystem Spec
26 Mar 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

That is excellent news! Thank you for posting back. I am very happy I was able to help.
My System SpecsSystem Spec
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 BSOD while Copy-n-Pasting or Printing from Outlook, DRIVER_POWER_STATE




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