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BSOD while Copy-n-Pasting or Printing from Outlook, DRIVER_POWER_STATE
Hello, I need a super hero if one out there exists.
My tech guy friend of the family has been stumped for months on this and suggested that I should go here where he gets mentorship. I need relief for this very frustrating long standing issue.
Attached are the files requested as per your BSOD instructions.
I will have my tech guy here to make any steps you give me go as quickly as possible. Thanks in advance for your help.
Here some info about my computer from the program WhoCrashed v3.02
computer name: WORK-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8242376704 total
VM: 2147352576, free: 1921241088
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On Thu 3/15/2012 10:33:05 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\031512-48391-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8009DC6B30, 0xFFFFF8000440C518, 0xFFFFFA80077053B0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Thu 3/15/2012 10:33:05 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8009DC6B30, 0xFFFFF8000440C518, 0xFFFFFA80077053B0)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Wed 3/14/2012 2:21:11 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\031412-22339-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8009DD7B30, 0xFFFFF80000BA2748, 0xFFFFFA800B483720)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sat 3/10/2012 4:59:05 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\031012-23868-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8009E40B30, 0xFFFFF80004419748, 0xFFFFFA800B5DE430)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
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