BSOD while Copy-n-Pasting or Printing from Outlook, DRIVER_POWER_STATE

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  1. Posts : 18
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    Well I already rebooted. But so far after two reboots there is no bluetooth devices loaded in Device Manager. We are feeling a little more optimistic now. I'll just use it and abuse a day or two and see how it goes.
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  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #12

    Alright, best of luck! Post back in a few days how the system responds. :)
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  3. Posts : 18
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #13

    So far so good. Still keeping an eye on it though for a day or so before marking this as resolved.
      My Computer


  4. Posts : 18
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    Had a couple of BSOD's last night. Both when happened after putting in the password to TruCrypt for mounting.

    Before that the worse thing that was happening was the plug in for adobe was crashing in the web browser.

    Attached is the BSOD reports.
    Thank you for your analysis in advance.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #15

    Code:
    Loading Dump File [D:\Kingston\BSODDmpFiles\jbPanama\Windows_NT6_BSOD_jcgriff2\032112-24788-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
    Machine Name:
    Kernel base = 0xfffff800`0324a000 PsLoadedModuleList = 0xfffff800`0348e650
    Debug session time: Wed Mar 21 19:55:26.790 2012 (UTC - 6:00)
    System Uptime: 0 days 0:43:44.414
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88002108745, fffff88009a91130, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\eamonm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for eamonm.sys
    *** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
    Probably caused by : eamonm.sys ( eamonm+7745 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88002108745, Address of the instruction which caused the bugcheck
    Arg3: fffff88009a91130, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    eamonm+7745
    fffff880`02108745 483933          cmp     qword ptr [rbx],rsi
    
    CONTEXT:  fffff88009a91130 -- (.cxr 0xfffff88009a91130)
    rax=0000000000000000 rbx=fffde5830f2c433b rcx=fffff88002186778
    rdx=fffff88009a91c88 rsi=0000000000000718 rdi=0000000000000000
    rip=fffff88002108745 rsp=fffff88009a91b10 rbp=fffffa800bcb53b0
     r8=fffff88009a91c60  r9=0000000000000000 r10=fffffa800bba6010
    r11=fffff88009a91c08 r12=0000000000000000 r13=fffff88009a91c88
    r14=0000000000000001 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    eamonm+0x7745:
    fffff880`02108745 483933          cmp     qword ptr [rbx],rsi ds:002b:fffde583`0f2c433b=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  TrueCrypt.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from 0000000000000718 to fffff88002108745
    
    STACK_TEXT:  
    fffff880`09a91b10 00000000`00000718 : 00000000`00000000 00000000`00000000 fffffa80`0bcb5450 fffffa80`0a5eb680 : eamonm+0x7745
    fffff880`09a91b18 00000000`00000000 : 00000000`00000000 fffffa80`0bcb5450 fffffa80`0a5eb680 00000000`00000000 : 0x718
    
    
    FOLLOWUP_IP: 
    eamonm+7745
    fffff880`02108745 483933          cmp     qword ptr [rbx],rsi
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  eamonm+7745
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: eamonm
    
    IMAGE_NAME:  eamonm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4baa6584
    
    STACK_COMMAND:  .cxr 0xfffff88009a91130 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_eamonm+7745
    
    BUCKET_ID:  X64_0x3B_eamonm+7745
    
    Followup: MachineOwner
    ---------
    Caused by ESET. Remove ESET and install the latest version (even if you already have the latest version). Your version could be out of date or corrupted. Use the ESET uninstall tool to remove the software. Make sure to get the Windows 7 uninstaller...
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  6. Posts : 18
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    Thank you. I will do that as soon as I return home from work.
      My Computer


  7. Posts : 18
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #17

    The BSOD usually happens 90% of the time.
    I finally got ESET v4 uninstalled and v5 installed.
    My first attempt to mount the drive was successful.
    I have to go to work now to meet deadlines.

    I will do a series of mounts and dismounts to try and break it. I will report back tomorrow. Thanks again Ziden!!
    Last edited by jbPanama; 23 Mar 2012 at 11:32.
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  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #18

    No problem. Best of luck!
      My Computer


  9. Posts : 18
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    writhziden, you rock!
    Thanks so much!!

    Everything continues to work great!
    You have solved the issues!
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #20

    That is excellent news! Thank you for posting back. I am very happy I was able to help.
      My Computer


 
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