Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Black Screen of Death during boot, before login screen

18 Mar 2012   #1
Amplitude08

Windows 7 Home Premium 64bit.
 
 
Black Screen of Death during boot, before login screen

While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
  • These all give me the black screen of death with movable cursor:
    • boot in safe mode
    • boot in safe mode with networking
    • boot in safe mode with command prompt
    • last known good configuration
  • I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
  • I did a pre-boot diagnostic test - nothing
  • memory test - nothing
  • tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
  • tried restoring from restore point on external disk - seemed okay, then failed.
  • chkdsk - found some stuff, fixed it, no change.
  • tried ctrl+alt+del on black screen of death - nothing


    Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

    hugs and kisses,
    Amplitude



My System SpecsSystem Spec
.

18 Mar 2012   #2
Erikbe

Windows 7 Ultimate x64
 
 

hi,

Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this http://www.everything-microsoft.com/2009/12/01/windows-7-bsod-black-screen-of-death-freeze-and-potential-fix/

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.
My System SpecsSystem Spec
18 Mar 2012   #3
Amplitude08

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by Erikbe View Post
hi,

Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this Windows 7 BSOD: 'Black Screen Of Death' Freeze And How To Fix

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.
thank you for your response. I looked at the links you provided, and they didn't help me at all, since they say in step two that you need to login first. Even if I try the ctrl+alt+del method without logging in (while being connected to the internet), it still has no effect, as noted above. The above fix i think is designed for when you get the KSOD after you are able to login, rather than before. My issue still persists, and I am still unable to find a solution, but will continue to try to find a fix. Once again, any and all help is appreciated
My System SpecsSystem Spec
.


18 Mar 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Although this does not pertain to you exactly, it may be worth looking into and attempting: Startup Repair Infinite Loop Recovery
My System SpecsSystem Spec
14 Feb 2014   #5
MMZ

Windows 7
 
 

I have the same issue now (on an Acer Laptop).

I get the black screen with a cursor (that I can NOT move) before the log in regardless of which mode I boot in (normal, safe, etc...).
I have a system disk, but the repair tool seems to have no effect either.

Any solution for this?

p.s. I did try the above mentioned "infinite loop recovery" as well, and though everything went as it should with the process, there has been no change with my problem
My System SpecsSystem Spec
Reply

 Black Screen of Death during boot, before login screen




Thread Tools





Similar help and support threads
Thread Forum
Black screen with "loading cursor" and no login screen on Boot.
Hello everyone, First of all, I will divide my statement by sections so it would be easier to read. Section 1: The problem - description of it. Section 2: How I manage the problem. Section 3: Things and methods that I have tried - all unsuccessfully. Section 4: My own findings to help with...
General Discussion
Black screen of death during login; nothing seems to help
I was customizing some windows login bmp's, and when I put the computer to sleep and woke it back up to test the login screen, I got the black screen of death. I'm not sure why this happened, because I've modified this and other bmp's without any problem. By the way, the bitmap in question is one...
BSOD Help and Support
Win7 Black screen of death with cursor on all boot modes
KSOD with cursor I usually fix my computers (that I build) myself, but I'm appealing to the accumulated wisdom here because I'm at my wits end and trying to avoid reinstalling Windows from scratch and putting back software for a week... Needless to say I went through all the tutorials and...
General Discussion
Windows won't boot after format / Black screen of death (with cursor)
Hi First, sorry if this problem already has been adressed elsewhere. I have googled for roughly 10 hours and now im spent. I have encountered a problem regarding the boot process of my computer (ASUS N53SV Laptop) with Windows 7 Premium 64 bit installed. Yesterday i formated a harddrive. My...
Backup and Restore
Black Screen of death before login
Okay, so basically I get the black screen of death after "Start Windows" and before the login screen. What I've tried and failed to work - System Repair - System Restore (no restore points apparently - Memory Check (nothing) - Ctr+Alt+Delete on black screen and Task Manager does not pop up....
BSOD Help and Support
Black Screen of Death with Mouse Cursor before Login Screen
The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:14.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App