Repeat BSOD seems to be caused by uTorrent. Any suggestions?


  1. Posts : 1
    Windows 7 Home Premium 64-bit
       #1

    Repeat BSOD seems to be caused by uTorrent. Any suggestions?


    So my system have BSOD'd 5 times today, after reformatting it last month due to multiple BSODing of the same nature. After examining what I've been doing on my system today, it appears that uTorrent may be the culprit, as it only seems to be happening when the application is open. This could be a coincidence though as the blue screens seems to happen sporadically.

    This is the error that pops up after I reboot. As much as I know about computers I don't know how to decipher this. If anyone can explain to me what it means / where I can look it up, that'd be awesome.

    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033
    
    Additional information about the problem:
      BCCode:    1e
      BCP1:    0000000000000000
      BCP2:    0000000000000000
      BCP3:    0000000000000000
      BCP4:    0000000000000000
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    768_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\041712-14289-01.dmp
      C:\Users\Tommy_Oliver\AppData\Local\Temp\WER-33852-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    Also, if there is anyone with experience with uTorrent leading to system instability, your thoughts would be welcome as well.

    Thanks!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP


    We could also use some system information, which you can get easily by running msinfo32.
    To do that go to start>run>type msinfo32>enter

    When it is finished running go to file>save>name it and upload to us here.


    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


 

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