BSOD 0x0000003B ntoskrnl.exe on NEW BUILD..please advise :)

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  1. sporque
    Posts : 10
    windows 7 64bit
       New #1

    BSOD 0x0000003B ntoskrnl.exe on NEW BUILD..please advise :)


    Windows 7 64 Bit Professional
    Asus m4a78t-e
    Phenom ii x4 955
    Western Digital 500GB HD
    8 Gig Kingston DDR3 RAM
    MSI ATI Radeon 4870

    I'm having the same BSOD errors even after doing the following:

    1. I Replaced the Hard drive, and did fresh reinstall of Windows on it.
    2. I Replaced the RAM
    3. I Replaced VideoCard to Radeon 6870..Still had issues so went back to old one and still having these issues.

    Attached is the BSOD memdump files via Dump and Sys file collection app

    I am left to think my motherboard or CPU is at fault since I've used the process of elimination on the rest of the hardware..Any advice would be greatly appreciated
      My Computer
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  3. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #2

    You are using the old version of the asus tune up utility.
    You can either try replacing the utility. OR since I actually have an asus board myself I can just give you an updated version of the driver file for you to drop into c:\windows\system32
    Which should at least be enough to stop the crashing.
    Personally I suggest removing the util and pasting in the newer driver version afterwards just to be safe.

    Needless to say the version you have there doesn't even work right with xp, let alone win 7.
      My Computer
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  4. sporque
    Posts : 10
    windows 7 64bit
    Thread Starter
       New #3

    Thanks! What are the steps to remove the utility first?
      My Computer
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  6. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #4

    If it doesn't show up in programs and features, it's possible the system attempted to install the driver of it's own accord. There is actually a tiny device on the motherboard that it supports.

    Just pasting over the old one with the new one has actually fixed this for others in the past.(you may need to start in Safe Mode to paste the file)
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  7. sporque
    Posts : 10
    windows 7 64bit
    Thread Starter
       New #5

    Thanks, I swapped the one you gave me and got rid of the old one..The BSOD's are random, I'll let u know how it goes.."fingers crossed" :)
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  8. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #6

    Yeah, before I fixed it on my old striker extreme asus board, the crashes would generally happen within 24 hours. ...and your system seems about the same judging by the time stamps on the memory dumps.
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  10. sporque
    Posts : 10
    windows 7 64bit
    Thread Starter
       New #7

    Nope..Turned off compute for awhile went for a walk, came home turned on got the BSOD 0x0000003B error right when i went to go online.
    Any other suggestions?
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  11. sporque
    Posts : 10
    windows 7 64bit
    Thread Starter
       New #8

    Same one, only this one caused by the win32k.sys driver, last one was the ntoskrnl.exe driver
      My Computer
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  12. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #9

    Might want to update your ESET smart security. Yours is 2+ years old.

    You appear to have some sort of animated cursor. It is causing fits.
      My Computer
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  13. sporque
    Posts : 10
    windows 7 64bit
    Thread Starter
       New #10

    Thanks, i will do that...I've been using the same install for it for awhile, and just getting the updates..
      My Computer
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