Solved BSOD 0x0000003B ntoskrnl.exe on NEW BUILD..please advise :)

S

sporque

New member
Windows 7 64 Bit Professional
Asus m4a78t-e
Phenom ii x4 955
Western Digital 500GB HD
8 Gig Kingston DDR3 RAM
MSI ATI Radeon 4870

I'm having the same BSOD errors even after doing the following:

1. I Replaced the Hard drive, and did fresh reinstall of Windows on it.
2. I Replaced the RAM
3. I Replaced VideoCard to Radeon 6870..Still had issues so went back to old one and still having these issues.

Attached is the BSOD memdump files via Dump and Sys file collection app

I am left to think my motherboard or CPU is at fault since I've used the process of elimination on the rest of the hardware..Any advice would be greatly appreciated
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
You are using the old version of the asus tune up utility.
You can either try replacing the utility. OR since I actually have an asus board myself I can just give you an updated version of the driver file for you to drop into c:\windows\system32
Which should at least be enough to stop the crashing.
Personally I suggest removing the util and pasting in the newer driver version afterwards just to be safe.

Needless to say the version you have there doesn't even work right with xp, let alone win 7.
 

My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Thanks! What are the steps to remove the utility first?
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
If it doesn't show up in programs and features, it's possible the system attempted to install the driver of it's own accord. There is actually a tiny device on the motherboard that it supports.

Just pasting over the old one with the new one has actually fixed this for others in the past.(you may need to start in http://www.sevenforums.com/tutorials/69585-safe-mode.html to paste the file)
 

My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Thanks, I swapped the one you gave me and got rid of the old one..The BSOD's are random, I'll let u know how it goes.."fingers crossed" :)
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
Yeah, before I fixed it on my old striker extreme asus board, the crashes would generally happen within 24 hours. ...and your system seems about the same judging by the time stamps on the memory dumps.
 

My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Nope..Turned off compute for awhile went for a walk, came home turned on got the BSOD 0x0000003B error right when i went to go online.
Any other suggestions?
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
Same one, only this one caused by the win32k.sys driver, last one was the ntoskrnl.exe driver
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
Might want to update your ESET smart security. Yours is 2+ years old.

You appear to have some sort of animated cursor. It is causing fits.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thanks, i will do that...I've been using the same install for it for awhile, and just getting the updates..
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
sporque said:
Thanks, i will do that...I've been using the same install for it for awhile, and just getting the updates..
Click to expand...

No problem. I was just passing by and noticed. (I have ESS as well). Follow Maguscreed suggestions as he is quite good at this.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Yeah, the outdated av could be causing a lot of problems.
...heck sometimes they cause problems when they are up to date.
Though ESET is one of the better ones in that regard.
 

My Computer

Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Well, since Sunday no bluescreen until today..Happened while watching a flash video
BSOD code was 0x00000019 caused by driver: ntoskrnl.exe. I've attached a fresh copy of Dump & System File Collection folder to help.

I'm not sure where to go from here. Any suggestions greatly appreciated.
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
Possibly Solved?

I realized my antec 620 power connection was connected to a 3 pin connection called
CHA_FAN 1 on the motherboard. I did that because the orginal connection for the old cpu fan was a 4 pin..Today I realised this connection is also meant for accomadating a 3 pin connection. Could the fact I had the CPU sink hooked up to the wrong MB connection have caused the BSOD's..Did i do permanent damage?
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
sporque said:
Possibly Solved?

I realized my antec 620 power connection was connected to a 3 pin connection called
CHA_FAN 1 on the motherboard. I did that because the orginal connection for the old cpu fan was a 4 pin..Today I realised this connection is also meant for accomadating a 3 pin connection. Could the fact I had the CPU sink hooked up to the wrong MB connection have caused the BSOD's..Did i do permanent damage?
Click to expand...

No way to tell other than by using iy. I suspect it wasnt damaged if it is still working but it could have been the source of the BSOD's. Only time will tell
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I ordered a new motherboard just now, wanted an updated one anyway. If that solves the problem it would make sense considering the randomness of the BSOD's.
I've used the process of elimination by replacing parts on this machine from a previous build. The motherboard was replaced with a refurbished one, plus a new case, psu, cooling system.
The CPU is the only part from the original first build 2 years ago. It's passed intel burn test many times. I wonder if it still could be the culprit? I'll at least know definitively after installing the new board.
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
sporque said:
I ordered a new motherboard just now, wanted an updated one anyway. If that solves the problem it would make sense considering the randomness of the BSOD's.
I've used the process of elimination by replacing parts on this machine from a previous build. The motherboard was replaced with a refurbished one, plus a new case, psu, cooling system.
The CPU is the only part from the original first build 2 years ago. It's passed intel burn test many times. I wonder if it still could be the culprit? I'll at least know definitively after installing the new board.
Click to expand...

You will know one way or another.

Good job and good luck
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Solved - MB was fried..New one, no bsod's yet, and it's been a few days..So far so good!
 

My Computer

Computer Manufacturer/Model Number
custom
OS
windows 7 64bit
CPU
phenom 955
Motherboard
asus m4a78t-e
Memory
8 gigs kingston
Graphics Card(s)
onboard
Sound Card
onboard
Hard Drives
Western Digital 500GB
PSU
650 watt corsair
Cooling
antec liquid
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