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Windows 7: BSOD 0x0000003B ntoskrnl.exe on NEW BUILD..please advise :)


18 Mar 2012   #1

windows 7 64bit
 
 
BSOD 0x0000003B ntoskrnl.exe on NEW BUILD..please advise :)

Windows 7 64 Bit Professional
Asus m4a78t-e
Phenom ii x4 955
Western Digital 500GB HD
8 Gig Kingston DDR3 RAM
MSI ATI Radeon 4870

I'm having the same BSOD errors even after doing the following:

1. I Replaced the Hard drive, and did fresh reinstall of Windows on it.
2. I Replaced the RAM
3. I Replaced VideoCard to Radeon 6870..Still had issues so went back to old one and still having these issues.

Attached is the BSOD memdump files via Dump and Sys file collection app

I am left to think my motherboard or CPU is at fault since I've used the process of elimination on the rest of the hardware..Any advice would be greatly appreciated

My System SpecsSystem Spec
.

18 Mar 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

You are using the old version of the asus tune up utility.
You can either try replacing the utility. OR since I actually have an asus board myself I can just give you an updated version of the driver file for you to drop into c:\windows\system32
Which should at least be enough to stop the crashing.
Personally I suggest removing the util and pasting in the newer driver version afterwards just to be safe.

Needless to say the version you have there doesn't even work right with xp, let alone win 7.
My System SpecsSystem Spec
18 Mar 2012   #3

windows 7 64bit
 
 

Thanks! What are the steps to remove the utility first?
My System SpecsSystem Spec
.


18 Mar 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

If it doesn't show up in programs and features, it's possible the system attempted to install the driver of it's own accord. There is actually a tiny device on the motherboard that it supports.

Just pasting over the old one with the new one has actually fixed this for others in the past.(you may need to start in Safe Mode to paste the file)
My System SpecsSystem Spec
18 Mar 2012   #5

windows 7 64bit
 
 

Thanks, I swapped the one you gave me and got rid of the old one..The BSOD's are random, I'll let u know how it goes.."fingers crossed"
My System SpecsSystem Spec
18 Mar 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Yeah, before I fixed it on my old striker extreme asus board, the crashes would generally happen within 24 hours. ...and your system seems about the same judging by the time stamps on the memory dumps.
My System SpecsSystem Spec
18 Mar 2012   #7

windows 7 64bit
 
 

Nope..Turned off compute for awhile went for a walk, came home turned on got the BSOD 0x0000003B error right when i went to go online.
Any other suggestions?
My System SpecsSystem Spec
18 Mar 2012   #8

windows 7 64bit
 
 

Same one, only this one caused by the win32k.sys driver, last one was the ntoskrnl.exe driver
My System SpecsSystem Spec
18 Mar 2012   #9

Win 8 Release candidate 8400
 
 

Might want to update your ESET smart security. Yours is 2+ years old.

You appear to have some sort of animated cursor. It is causing fits.
My System SpecsSystem Spec
18 Mar 2012   #10

windows 7 64bit
 
 

Thanks, i will do that...I've been using the same install for it for awhile, and just getting the updates..
My System SpecsSystem Spec
Reply

 BSOD 0x0000003B ntoskrnl.exe on NEW BUILD..please advise :)




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