BSOD when gaming/transferring files - Page_Fault_In_NonPaged_Area

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  1. Posts : 33
    Windows 7 Home Premium 64-bit
       #1

    BSOD when gaming/transferring files - Page_Fault_In_NonPaged_Area


    Getting this BSOD error above whenever I game or do a long file transfer. I can play usually about 30 minute to an hour before the error occurs.
    This is a new build, about 4 days old.
    I tried multiple fixes, but I can't find what is causing the issue, and I'm getting really annoyed at this point. If anyone can check the dump files attached and see if that indiates the issues, I'd really appreciate it.

    Specs:
    CPU - Intel i7-2600 Quad Core 3.4GHz
    RAM - Corsair Vengence DDR3 1600 - 16GB
    Vid - GeFroce 460 1GB DDR5
    PSU - 600W (don't remember brand off the top of my head)
    MB - GigaByte

    What I have done:
    Ran MemTest - no errors found (don't remember number of passes, let it run for a few hours)
    Performed a Check Disk - No errors found
    Tried a different vid card - same issue when gaming (Second card was another GeForce 460, but with lower speeds)
    Ran a Registry Fix - few errors found and fixed
    Got latest driver for Vid card
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    I honestly don't know what file transferring has to do with it. The games make sense though. The debugger is sending back directx errors as the cause of your problems.
    The first thing I would try is a simple uninstall/reinstall of the nvidia graphics drivers.
    NVIDIA DRIVERS 296.10 WHQL
    (download a fresh copy even if you have it already just to be safe)

    If that doesn't clear it up, there's several more things we can try but lets give the obvious fix a chance first.

    memory dump results:
    Code:
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3 )
    
    Followup: MachineOwner
    ---------
    
    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffffa80222336e8, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff88003db4ff3, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebc100
     fffffa80222336e8 
    
    FAULTING_IP: 
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3
    fffff880`03db4ff3 48894108        mov     qword ptr [rcx+8],rax
    
    MM_INTERNAL_CODE:  2
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff88004ba4600 -- (.trap 0xfffff88004ba4600)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa800e0ea900 rbx=0000000000000000 rcx=fffffa80222336e0
    rdx=fffff8a00296af70 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88003db4ff3 rsp=fffff88004ba4790 rbp=0000000000000000
     r8=fffffa800e266670  r9=fffff88004ba4801 r10=0000000000000000
    r11=fffffa800f6d5010 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0xa3:
    fffff880`03db4ff3 48894108        mov     qword ptr [rcx+8],rax ds:5578:fffffa80`222336e8=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c35c50 to fffff80002c8ad40
    
    STACK_TEXT:  
    fffff880`04ba4498 fffff800`02c35c50 : 00000000`00000050 fffffa80`222336e8 00000000`00000001 fffff880`04ba4600 : nt!KeBugCheckEx
    fffff880`04ba44a0 fffff800`02c88e6e : 00000000`00000001 fffffa80`222336e8 00000000`00000000 fffff8a0`0e5f5010 : nt! ?? ::FNODOBFM::`string'+0x43d76
    fffff880`04ba4600 fffff880`03db4ff3 : fffff8a0`0615b470 fffff880`03db4d4b 00000000`000000a8 00000000`00000000 : nt!KiPageFault+0x16e
    fffff880`04ba4790 fffff880`03db28af : 00000000`00000000 fffffa80`0e0f9100 00000000`000000a8 fffffa80`0df7a308 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0xa3
    fffff880`04ba47d0 fffff880`03dcc65d : 00000000`00000000 fffff8a0`01b78630 fffffa80`00000000 fffffa80`0e0ea180 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
    fffff880`04ba49a0 fffff880`03dcc398 : fffff880`03095040 fffff880`03dcbd00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
    fffff880`04ba4b90 fffff880`03dcbe96 : 00000000`00000000 fffffa80`0e26a160 00000000`00000080 fffffa80`0f6d5010 : dxgmms1!VidSchiSubmitQueueCommand+0x50
    fffff880`04ba4bc0 fffff800`02f24f7a : 00000000`03c707a3 fffffa80`0f6fe210 fffffa80`0ca7d040 fffffa80`0f6fe210 : dxgmms1!VidSchiWorkerThread+0xd6
    fffff880`04ba4c00 fffff800`02c7b9c6 : fffff880`03090180 fffffa80`0f6fe210 fffff880`0309b0c0 fffff880`01249384 : nt!PspSystemThreadStartup+0x5a
    fffff880`04ba4c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3
    fffff880`03db4ff3 48894108        mov     qword ptr [rcx+8],rax
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1
    
    FAILURE_BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3
    
    BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3
    
    Followup: MachineOwner
    ---------
    
    7: kd> lm t n
    start             end                 module name
    fffff800`00ba5000 fffff800`00baf000   kdcom    kdcom.dll    Sat Feb 05 10:52:49 2011 (4D4D8061)
    fffff800`02c0e000 fffff800`031f6000   nt       ntkrnlmp.exe Sat Nov 19 06:15:14 2011 (4EC79DD2)
    fffff800`031f6000 fffff800`0323f000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
    fffff880`00c00000 fffff880`00c10000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:19:48 2009 (4A5BC114)
    fffff880`00c10000 fffff880`00c2a000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
    fffff880`00c2a000 fffff880`00c33000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
    fffff880`00c33000 fffff880`00c5d000   ataport  ataport.SYS  Sat Nov 20 03:19:15 2010 (4CE79293)
    fffff880`00c5d000 fffff880`00c68000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
    fffff880`00c82000 fffff880`00cd1000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
    fffff880`00cd1000 fffff880`00ce5000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
    fffff880`00ce5000 fffff880`00d43000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
    fffff880`00d43000 fffff880`00d9a000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
    fffff880`00d9a000 fffff880`00df6000   volmgrx  volmgrx.sys  Sat Nov 20 03:20:43 2010 (4CE792EB)
    fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
    fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
    fffff880`00eb3000 fffff880`00ebc000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
    fffff880`00ebc000 fffff880`00ec6000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
    fffff880`00ec6000 fffff880`00ef9000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
    fffff880`00efe000 fffff880`00fbe000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
    fffff880`00fbe000 fffff880`00fcb000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
    fffff880`00fcb000 fffff880`00fe0000   partmgr  partmgr.sys  Sat Nov 20 03:20:00 2010 (4CE792C0)
    fffff880`00fe0000 fffff880`00ff5000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
    fffff880`00ff5000 fffff880`00ffc000   pciide   pciide.sys   Mon Jul 13 18:19:49 2009 (4A5BC115)
    fffff880`01000000 fffff880`0101d000   usbccgp  usbccgp.sys  Thu Mar 24 22:29:14 2011 (4D8C0C0A)
    fffff880`0101d000 fffff880`0102b000   kbdhid   kbdhid.sys   Sat Nov 20 04:33:25 2010 (4CE7A3F5)
    fffff880`0103c000 fffff880`01088000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
    fffff880`01088000 fffff880`0109c000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
    fffff880`0109c000 fffff880`010fa000   msrpc    msrpc.sys    Sat Nov 20 03:21:56 2010 (4CE79334)
    fffff880`010fa000 fffff880`0116c000   cng      cng.sys      Wed Nov 16 22:23:17 2011 (4EC48C35)
    fffff880`0116c000 fffff880`0118e000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
    fffff880`0118e000 fffff880`011b4000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
    fffff880`011b4000 fffff880`011cd000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
    fffff880`011cd000 fffff880`011dd000   point64  point64.sys  Wed May 18 03:07:20 2011 (4DD37E38)
    fffff880`011dd000 fffff880`011eb000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
    fffff880`01200000 fffff880`01211000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
    fffff880`01211000 fffff880`0121b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
    fffff880`0121b000 fffff880`01231000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
    fffff880`01236000 fffff880`013d9000   Ntfs     Ntfs.sys     Thu Mar 10 21:39:39 2011 (4D79997B)
    fffff880`013d9000 fffff880`013f4000   ksecdd   ksecdd.sys   Wed Nov 16 21:48:13 2011 (4EC483FD)
    fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Sat Nov 20 03:23:13 2010 (4CE79381)
    fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Wed Nov 16 22:23:44 2011 (4EC48C50)
    fffff880`0148b000 fffff880`014b0000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
    fffff880`014b2000 fffff880`015a5000   ndis     ndis.sys     Sat Nov 20 03:23:30 2010 (4CE79392)
    fffff880`015a5000 fffff880`015b5000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
    fffff880`015b5000 fffff880`015be000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
    fffff880`015be000 fffff880`015c7000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
    fffff880`015c7000 fffff880`015d2000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
    fffff880`015d2000 fffff880`015e3000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
    fffff880`015e3000 fffff880`015f0000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
    fffff880`015f0000 fffff880`015fd000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
    fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
    fffff880`0163a000 fffff880`01650000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
    fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
    fffff880`01693000 fffff880`0169f000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
    fffff880`0169f000 fffff880`016ad000   hidusb   hidusb.sys   Sat Nov 20 04:43:49 2010 (4CE7A665)
    fffff880`016b6000 fffff880`016bd000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
    fffff880`016bd000 fffff880`016cb000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
    fffff880`016cb000 fffff880`016d4000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
    fffff880`016d4000 fffff880`018d8000   tcpip    tcpip.sys    Wed Sep 28 22:43:04 2011 (4E83E948)
    fffff880`018d8000 fffff880`01922000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
    fffff880`01922000 fffff880`0196e000   volsnap  volsnap.sys  Sat Nov 20 03:20:08 2010 (4CE792C8)
    fffff880`0196e000 fffff880`01976000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
    fffff880`01976000 fffff880`019b0000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
    fffff880`019b0000 fffff880`019c2000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
    fffff880`019c2000 fffff880`019cb000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
    fffff880`019cb000 fffff880`019f5000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
    fffff880`019f5000 fffff880`019fe000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
    fffff880`02c00000 fffff880`02c51000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
    fffff880`02c51000 fffff880`02c5d000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
    fffff880`02c5d000 fffff880`02c68000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
    fffff880`02c68000 fffff880`02c77000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
    fffff880`02c77000 fffff880`02c88000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
    fffff880`02c88000 fffff880`02d11000   afd      afd.sys      Tue Dec 27 21:59:20 2011 (4EFA9418)
    fffff880`02d11000 fffff880`02d56000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
    fffff880`02d56000 fffff880`02d5f000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
    fffff880`02d5f000 fffff880`02d85000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
    fffff880`02d85000 fffff880`02d94000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
    fffff880`02d94000 fffff880`02db1000   serial   serial.sys   Mon Jul 13 19:00:40 2009 (4A5BCAA8)
    fffff880`02db1000 fffff880`02dcc000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
    fffff880`02dcc000 fffff880`02de0000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
    fffff880`02de0000 fffff880`02dfe000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
    fffff880`03c00000 fffff880`03c1a000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
    fffff880`03c1a000 fffff880`03c29000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
    fffff880`03c29000 fffff880`03c6c000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
    fffff880`03c6c000 fffff880`03c7e000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
    fffff880`03c7e000 fffff880`03c8ad80   EtronHub3 EtronHub3.sys Fri May 20 20:20:28 2011 (4DD7135C)
    fffff880`03c8b000 fffff880`03ca0000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
    fffff880`03ca0000 fffff880`03d94000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
    fffff880`03d94000 fffff880`03dda000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
    fffff880`03dda000 fffff880`03dfe000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
    fffff880`06c00000 fffff880`06c2d000   mrxsmb   mrxsmb.sys   Tue Apr 26 21:40:38 2011 (4DB78226)
    fffff880`06c2d000 fffff880`06c7b000   mrxsmb10 mrxsmb10.sys Fri Jul 08 21:46:28 2011 (4E17C104)
    fffff880`06c87000 fffff880`06caa000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
    fffff880`06caa000 fffff880`06cbf000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
    fffff880`06cbf000 fffff880`06cd7000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
    fffff880`06cd7000 fffff880`06da0000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
    fffff880`06da0000 fffff880`06dbe000   bowser   bowser.sys   Tue Feb 22 22:55:04 2011 (4D649328)
    fffff880`06dbe000 fffff880`06dd6000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
    fffff880`06dd6000 fffff880`06dfa000   mrxsmb20 mrxsmb20.sys Tue Apr 26 21:39:37 2011 (4DB781E9)
    fffff880`07600000 fffff880`07669000   srv2     srv2.sys     Thu Apr 28 22:05:46 2011 (4DBA2B0A)
    fffff880`076ff000 fffff880`077a5000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
    fffff880`077a5000 fffff880`077b0000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
    fffff880`077b0000 fffff880`077e1000   srvnet   srvnet.sys   Thu Apr 28 22:05:35 2011 (4DBA2AFF)
    fffff880`077e1000 fffff880`077f3000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
    fffff880`07828000 fffff880`07836000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
    fffff880`07836000 fffff880`07842000   dump_dumpata dump_dumpata.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
    fffff880`07842000 fffff880`0784b000   dump_atapi dump_atapi.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
    fffff880`0784b000 fffff880`0785e000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
    fffff880`078d4000 fffff880`0796c000   srv      srv.sys      Thu Apr 28 22:06:06 2011 (4DBA2B1E)
    fffff880`079dd000 fffff880`079e8000   asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5)
    fffff880`0f000000 fffff880`0f05c000   HdAudio  HdAudio.sys  Sat Nov 20 04:44:23 2010 (4CE7A687)
    fffff880`0f05c000 fffff880`0f099000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
    fffff880`0f099000 fffff880`0f0bb000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
    fffff880`0f0bb000 fffff880`0f0c0200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
    fffff880`0f0e4000 fffff880`0f0ec080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
    fffff880`0f0ef000 fffff880`0fd9d000   nvlddmkm nvlddmkm.sys Fri May 20 23:07:04 2011 (4DD73A68)
    fffff880`0fd9d000 fffff880`0fda2000   nvBridge nvBridge.kmd Fri May 20 22:58:23 2011 (4DD7385F)
    fffff880`0fda2000 fffff880`0fdfc000   usbhub   usbhub.sys   Thu Mar 24 22:29:25 2011 (4D8C0C15)
    fffff880`0fe00000 fffff880`0fe21000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
    fffff880`0fe25000 fffff880`10c27f80   igdkmd64 igdkmd64.sys Tue Feb 14 12:47:30 2012 (4F3AAC42)
    fffff880`10c28000 fffff880`10c39000   HECIx64  HECIx64.sys  Tue Oct 19 18:33:43 2010 (4CBE2AD7)
    fffff880`10c39000 fffff880`10c4a000   usbehci  usbehci.sys  Thu Mar 24 22:29:04 2011 (4D8C0C00)
    fffff880`10c4a000 fffff880`10ca0000   USBPORT  USBPORT.SYS  Thu Mar 24 22:29:12 2011 (4D8C0C08)
    fffff880`10ca0000 fffff880`10d24000   Rt64win7 Rt64win7.sys Mon May 16 09:53:31 2011 (4DD13A6B)
    fffff880`10d24000 fffff880`10d36980   EtronXHCI EtronXHCI.sys Fri May 20 20:20:26 2011 (4DD7135A)
    fffff880`10d37000 fffff880`10d43000   serenum  serenum.sys  Mon Jul 13 19:00:33 2009 (4A5BCAA1)
    fffff880`10d43000 fffff880`10d4c000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
    fffff880`10d4c000 fffff880`10d5c000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
    fffff880`10d5c000 fffff880`10d72000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
    fffff880`10d72000 fffff880`10d96000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
    fffff880`10d96000 fffff880`10da2000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
    fffff880`10da2000 fffff880`10dd1000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
    fffff880`10dd1000 fffff880`10dec000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
    fffff880`10dec000 fffff880`10dfb000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
    fffff880`10dfb000 fffff880`10dfc480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
    fffff880`10dfd000 fffff880`10dfef00   USBD     USBD.SYS     Thu Mar 24 22:28:59 2011 (4D8C0BFB)
    fffff960`00030000 fffff960`00345000   win32k   win32k.sys   unavailable (00000000)
    fffff960`004d0000 fffff960`004da000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff960`006f0000 fffff960`00717000   cdd      cdd.dll      unavailable (00000000)
    fffff960`00900000 fffff960`00961000   ATMFD    ATMFD.DLL    unavailable (00000000)
    
    Unloaded modules:
    fffff880`0785e000 fffff880`078cf000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00071000
    fffff880`0796c000 fffff880`079dd000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00071000
    fffff880`079e8000 fffff880`079f6000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`07800000 fffff880`0780c000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    fffff880`0780c000 fffff880`07815000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    fffff880`07815000 fffff880`07828000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
    fffff880`0f0c1000 fffff880`0f0cf000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`0f0cf000 fffff880`0f0db000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    fffff880`0f0db000 fffff880`0f0e4000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    fffff880`01680000 fffff880`01693000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
    fffff880`01680000 fffff880`0168e000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`0168e000 fffff880`0169a000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    fffff880`0169a000 fffff880`016a3000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    fffff880`016a3000 fffff880`016b6000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
      My Computer


  3. Posts : 33
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    I'll give that a shot. I had the latest drivers before and it gave me the error, but I suppose corruption is always possible. I'll DL, install it, and try to play a game for a bit and let you know what I get. Thanks in advance.
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    As for transferring files, try snoozing your antivirus application before doing it.
    See if that clears up that problem.

    It should also be noted that the regular uninstall doesn't get all of it.
    You need an app like
    http://phyxion.net/Driver-Sweeper/Dr...Version-3-2-0/
    For that. (tick display drivers only and best run from safe mode)

    Also if you could check your windows update. Having outdated .net framework components can cause problems with the video drivers/dx as well.
      My Computer


  5. Posts : 33
    Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    I removed the drivers and reinstalled new ones. I stupidly did not go into Safe Mode when I did so, so it caused me a little hassle, but got it done. The new drivers installed and I tried the game. I was able to play for an hour with no issue. It seems like I may be good to go, BUT I am not ready to mark this as solved just yet. I don't have any more files to tranfer, so I can't really check that, but I think I did disable the Windows Anti-Virus and that was how I got all my old HDD files a couple days ago (after multiple tries).

    I will continue to test the system over the next few days to see if the issue is really gone (I REALLY HOPE SO!). If this becomes marked as solved within the next few days, you have my gratitude.
      My Computer


  6. Posts : 33
    Windows 7 Home Premium 64-bit
    Thread Starter
       #6

    So, I am still getting blue screen errors, but now they are "Driver_IRQL_Not_Less_Or_Equal".

    I downloaded the program you advised, booted into Safe Mode and ran it. It located all the driver files in the registry, and I clicked "Clean", and then a message came up - "Desktop Tools cannot be run in Safe Mode." The video driver were still there, though the card wasnt working. Do I do something wrong, and do I need to do the regular driver uninstall and then run the program?
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    Try uninstalling and re-installing the display drivers using the following method:
      1. Download the latest drivers for your display card(s)
      2. Click Start Menu
      3. Right Click My Computer/Computer
      4. Click Manage
      5. Click Device Manager from the list on the left
      6. Expand Display adapters
      7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      8. Restart your computer after uninstalling drivers for all display cards
      9. Install the latest driver for the display cards once Windows starts


      Alternatively:
      1. Login as an adminstrative user
      2. Download the latest drivers for your display card(s)
      3. Click Start Menu
      4. Click Control Panel
      5. Click Hardware and Sound
      6. Click Device Manager (the last link under Devices and Printers)
      7. Expand Display adapters
      8. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      9. Restart your computer after uninstalling drivers for all display cards
      10. Install the latest driver for the display cards once Windows starts
      My Computer


  8. Posts : 33
    Windows 7 Home Premium 64-bit
    Thread Starter
       #8

    Okay. I uninstalled the drivers in Safe Mode and got rid of everyhing completely. I couldnt run the driver sweep program in Safe Mode, so that was out, but I made sure I had no previous version of the drivers on my system when I installed the new ones. I am getting two BSOD errors now, and sometime when the computer is idle:
    Page_Fault_In_NonPages_Area
    Driver_IRQL_Not_Less_Or_Equal

    I attached my latest dump files and new perf report
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    Security Software: ???



    Code:
    1. Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [D:\Kingston\BSODDmpFiles\onyxaj\Windows_NT6_BSOD_jcgriff2\032212-18314-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330 Machine Name: Kernel base = 0xfffff800`02e08000 PsLoadedModuleList = 0xfffff800`0304c650 Debug session time: Thu Mar 22 17:10:21.635 2012 (UTC - 6:00) System Uptime: 0 days 0:08:39.494 Loading Kernel Symbols ............................................................... ................................................................ ............. Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {fffffa80c59978c8, 2, 0, fffff88001449d1b} Probably caused by : NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+6df ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: fffffa80c59978c8, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, value 0 = read operation, 1 = write operation Arg4: fffff88001449d1b, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b6100 fffffa80c59978c8 CURRENT_IRQL: 2 FAULTING_IP: ndis!ndisNsiGetAllInterfaceInformation+4a0 fffff880`01449d1b 48395850 cmp qword ptr [rax+50h],rbx CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: rundll32.exe TRAP_FRAME: fffff88008af2240 -- (.trap 0xfffff88008af2240) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fffffa80c5997878 rbx=0000000000000000 rcx=fffffa800d98a870 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff88001449d1b rsp=fffff88008af23d0 rbp=fffff88008af2530 r8=fffff880014abb50 r9=0000000000000000 r10=fffffa800d98a870 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na po nc ndis!ndisNsiGetAllInterfaceInformation+0x4a0: fffff880`01449d1b 48395850 cmp qword ptr [rax+50h],rbx ds:41a0:fffffa80`c59978c8=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002e842e9 to fffff80002e84d40 STACK_TEXT: fffff880`08af20f8 fffff800`02e842e9 : 00000000`0000000a fffffa80`c59978c8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`08af2100 fffff800`02e82f60 : fffff8a0`03d77060 fffff880`08af24c0 00000000`00020019 00830000`00000000 : nt!KiBugCheckDispatch+0x69 fffff880`08af2240 fffff880`01449d1b : 00000000`00000000 00000000`00000000 00000000`00000000 00830000`00000000 : nt!KiPageFault+0x260 fffff880`08af23d0 fffff880`0153bf36 : fffff880`014aaa50 fffffa80`10897300 00000000`00000000 00000000`00000000 : ndis!ndisNsiGetAllInterfaceInformation+0x4a0 fffff880`08af2490 fffff880`03c9fe29 : fffffa80`10897370 fffff8a0`00000070 fffffa80`0cdf1740 00000000`00e1e220 : NETIO!NsiEnumerateObjectsAllParametersEx+0x6df fffff880`08af2670 fffff880`03ca18e8 : fffffa80`0cdf1740 fffffa80`0cdf1670 00000000`00000000 fffffa80`0cdf16a8 : nsiproxy!NsippEnumerateObjectsAllParameters+0x305 fffff880`08af2860 fffff880`03ca19db : fffffa80`0e71d7f0 00000000`00000000 00000000`00000001 00000000`00000003 : nsiproxy!NsippDispatchDeviceControl+0x70 fffff880`08af28a0 fffff800`0319e7e7 : fffffa80`0d774310 fffffa80`0d774310 fffffa80`0cdf1788 fffffa80`0cdf1670 : nsiproxy!NsippDispatch+0x4b fffff880`08af28d0 fffff800`0319f046 : 00000000`00e1e0a0 00000000`00000998 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607 fffff880`08af2a00 fffff800`02e83fd3 : fffffa80`0cc0e660 00000000`00e1e088 fffff880`08af2a88 00000000`00000001 : nt!NtDeviceIoControlFile+0x56 fffff880`08af2a70 00000000`76de138a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`00e1e118 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76de138a STACK_COMMAND: kb FOLLOWUP_IP: NETIO!NsiEnumerateObjectsAllParametersEx+6df fffff880`0153bf36 3d1a000080 cmp eax,8000001Ah SYMBOL_STACK_INDEX: 4 SYMBOL_NAME: NETIO!NsiEnumerateObjectsAllParametersEx+6df FOLLOWUP_NAME: MachineOwner MODULE_NAME: NETIO IMAGE_NAME: NETIO.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79381 FAILURE_BUCKET_ID: X64_0xD1_NETIO!NsiEnumerateObjectsAllParametersEx+6df BUCKET_ID: X64_0xD1_NETIO!NsiEnumerateObjectsAllParametersEx+6df Followup: MachineOwner ---------
    2. Loading Dump File [D:\Kingston\BSODDmpFiles\onyxaj\Windows_NT6_BSOD_jcgriff2\032212-18189-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330 Machine Name: Kernel base = 0xfffff800`02e5c000 PsLoadedModuleList = 0xfffff800`030a0650 Debug session time: Thu Mar 22 17:01:07.800 2012 (UTC - 6:00) System Uptime: 0 days 2:54:05.548 Loading Kernel Symbols ............................................................... ................................................................ ............. Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 50, {fffffa808f24ee00, 1, fffff88003d92ff0, 5} Could not read faulting driver name Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a0 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except, it must be protected by a Probe. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: fffffa808f24ee00, memory referenced. Arg2: 0000000000000001, value 0 = read operation, 1 = write operation. Arg3: fffff88003d92ff0, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000005, (reserved) Debugging Details: ------------------ Could not read faulting driver name WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310a100 fffffa808f24ee00 FAULTING_IP: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a0 fffff880`03d92ff0 488908 mov qword ptr [rax],rcx MM_INTERNAL_CODE: 5 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: System CURRENT_IRQL: 0 TRAP_FRAME: fffff88004bad600 -- (.trap 0xfffff88004bad600) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fffffa808f24ee00 rbx=0000000000000000 rcx=fffffa80b51b44b0 rdx=fffff8a00868b5c0 rsi=0000000000000000 rdi=0000000000000000 rip=fffff88003d92ff0 rsp=fffff88004bad790 rbp=0000000000000000 r8=fffffa800d2e2d70 r9=0000000000000001 r10=0000000000000000 r11=fffffa800f8913e0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na po nc dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0xa0: fffff880`03d92ff0 488908 mov qword ptr [rax],rcx ds:30e1:fffffa80`8f24ee00=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002e83c1f to fffff80002ed8d40 STACK_TEXT: fffff880`04bad498 fffff800`02e83c1f : 00000000`00000050 fffffa80`8f24ee00 00000000`00000001 fffff880`04bad600 : nt!KeBugCheckEx fffff880`04bad4a0 fffff800`02ed6e6e : 00000000`00000001 fffffa80`8f24ee00 00000000`00000000 fffff8a0`08e76290 : nt! ?? ::FNODOBFM::`string'+0x43d41 fffff880`04bad600 fffff880`03d92ff0 : fffff8a0`08579880 fffffa80`0d0a91c0 fffffa80`0f890000 fffffa80`0d0a9330 : nt!KiPageFault+0x16e fffff880`04bad790 fffff880`03d908af : 00000000`00000000 fffffa80`0cbc2008 00000000`00000044 fffffa80`0d27a020 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0xa0 fffff880`04bad7d0 fffff880`03daa65d : 00000000`00000000 fffff8a0`08e29450 fffffa80`00000000 fffffa80`0d0a9330 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b fffff880`04bad9a0 fffff880`03daa398 : fffff800`00b96080 fffff880`03da9d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241 fffff880`04badb90 fffff880`03da9e96 : 00000000`00000000 fffffa80`0cf9a830 00000000`00000080 fffffa80`0f825410 : dxgmms1!VidSchiSubmitQueueCommand+0x50 fffff880`04badbc0 fffff800`03172f7a : 00000000`02c667be fffffa80`0f30db60 fffffa80`0ca7d040 fffffa80`0f30db60 : dxgmms1!VidSchiWorkerThread+0xd6 fffff880`04badc00 fffff800`02ec99c6 : fffff800`0304de80 fffffa80`0f30db60 fffff800`0305bcc0 fffff880`01221384 : nt!PspSystemThreadStartup+0x5a fffff880`04badc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a0 fffff880`03d92ff0 488908 mov qword ptr [rax],rcx SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgmms1 IMAGE_NAME: dxgmms1.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ce799c1 FAILURE_BUCKET_ID: X64_0x50_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a0 BUCKET_ID: X64_0x50_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a0 Followup: MachineOwner ---------
    1. Usually caused by network adapter drivers being corrupted or out of date or by VPN software
    2. DirectX/Graphics Card related. Other possible causes include Memory problems... Graphics card memory problems... BIOS... Corrupted hard disk file system... Corrupted System Files... Missing Windows Updates... Antivirus Software... Drivers...


    Do you have VPN software installed?

    Are your network adapter drivers up to date? Realtek


    Do the following for the DirectX/Graphics Card crash:
    • Try re-installing DirectX using the http://www.microsoft.com/download/en...s.aspx?id=8109 and see how the system responds.

      Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

      1. Download the latest drivers for your display card(s)
      2. Click Start Menu
      3. Right Click My Computer/Computer
      4. Click Manage
      5. Click Device Manager from the list on the left
      6. Expand Display adapters
      7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      8. Restart your computer after uninstalling drivers for all display cards
      9. Install the latest driver for the display cards once Windows starts


      Alternatively:
      1. Login as an adminstrative user
      2. Download the latest drivers for your display card(s)
      3. Click Start Menu
      4. Click Control Panel
      5. Click Hardware and Sound
      6. Click Device Manager (the last link under Devices and Printers)
      7. Expand Display adapters
      8. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      9. Restart your computer after uninstalling drivers for all display cards
      10. Install the latest driver for the display cards once Windows starts


    • If you are overclocking any hardware, please stop.

    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  10. Posts : 33
    Windows 7 Home Premium 64-bit
    Thread Starter
       #10

    I don't have any security software now. I plan to put MSE on my system, but it is a new build and I want to make sure all problems are fixed before I add anything else to the mix. I downloaded the latest drivers for my network card (I did hafve some crashed while online, so that may very well be one issue). I downloaded the DirectX files from the link, extracted and resintalled DirectX.
    I do not overclock any hardware, and I will try some of the heat monitor software since my case doesnt have a heat display.
    I will try the system the next two days or so and see if I have a crash. If so, I will reinstall the driver (again.... for about the 8th time) using the method you suggested.
      My Computer


 
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