Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD On Wake Up (ASUS Sabretooth)


19 Mar 2012   #1

Windows 7 Ultimate x64
 
 
BSOD On Wake Up (ASUS Sabretooth)

Hi Folks, I wonder if you can help?

I recently have setup my custom build machine (SPEC HERE: Image 2012-03-19 at 9.51.01 AM.png - Using 1TB HDs in RAID0 and have a 1TB IDE attached too.) and I'm having an issue with it as it BSODs on wakeup from sleep.

Event Manager shows this:

HTML Code:
    - System     

    - Provider     


[  Name]  Microsoft-Windows-Kernel-Power    


[  Guid]  {331C3B3A-2005-44C2-AC5E-77220C37D6B4}    

    
EventID 41    

    
Version 2    

    
Level 1    

    
Task 63    

    
Opcode 0    

    
Keywords 0x8000000000000002    

    - TimeCreated     


[  SystemTime]  2012-03-18T19:01:09.950420100Z    

    
EventRecordID 7109    

    
Correlation    

    - Execution     


[  ProcessID]  4    


[  ThreadID]  8    

    
Channel System    

    
Computer Paul-PC    

    - Security     


[  UserID]  S-1-5-18    - EventData     

BugcheckCode 0    

BugcheckParameter1 0x0    

BugcheckParameter2 0x0    

BugcheckParameter3 0x0    

BugcheckParameter4 0x0    

SleepInProgress false    

PowerButtonTimestamp 0 
I have tried sleep mode 3 times and each time is he same, it wakes up fine but freezes after a few minutes then I get the BSOD.

Tried updating all drivers, tried the windows hotfix but no luck so far, any help would be greatly appreciated


My System SpecsSystem Spec
.

19 Mar 2012   #2

Win 8 Release candidate 8400
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
19 Mar 2012   #3

Windows 7 Ultimate x64
 
 

Hi,

I enabled the minidump and forced a BSOD, I rebooted and the folder is empty? I have not overclocked anything either.

I did take a snap of the BSOD though: http://cl.ly/F90c

Thanks
My System SpecsSystem Spec
.


20 Mar 2012   #4

Windows 7 Ultimate x64
 
 

I have re-formatted my drive and it's a little better but the BSOD still happens on wakeup.

Now it's actually creating minidumps, which I have attached
My System SpecsSystem Spec
20 Mar 2012   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by PaulJM View Post
I have re-formatted my drive and it's a little better but the BSOD still happens on wakeup.

Now it's actually creating minidumps, which I have attached

This immediately jumps out


Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.
Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).
My System SpecsSystem Spec
20 Mar 2012   #6

Windows 7 Ultimate x64
 
 

Hey thanks zigzag3143

I have updated that driver and a few others. I have tried to disable the "atk0110 acpi utility" in device manager but it will not allow me too so I assume it's needed.

I made those changes and the computer locked up after sleep rather than BSOD, event viewer showed a 41 kernel power error but no minidump was created....
My System SpecsSystem Spec
20 Mar 2012   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by PaulJM View Post
Hey thanks zigzag3143

I have updated that driver and a few others. I have tried to disable the "atk0110 acpi utility" in device manager but it will not allow me too so I assume it's needed.

I made those changes and the computer locked up after sleep rather than BSOD, event viewer showed a 41 kernel power error but no minidump was created....
Let us have a look at the event viewer logs

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.
My System SpecsSystem Spec
20 Mar 2012   #8

Windows 7 Pro-x64
 
 

I suspect it's the Power Options for disks. Those WD Green drives take a long time to spin up. They use less than 3W at idle so I would try changing "Turn off disks" to Never and see if you still get the Kernel Power errors. You can find the settings under Advanced Options for the power plan you're using.
My System SpecsSystem Spec
Reply

 BSOD On Wake Up (ASUS Sabretooth)




Thread Tools



Similar help and support threads for2: BSOD On Wake Up (ASUS Sabretooth)
Thread Forum
BSOD using Asus Update on Asus Suite II BSOD Help and Support
Solved BSOD once or twice a day after wake up BSOD Help and Support
Wake-on-Lan (WOL) does not fully wake PC... Screen dark Network & Sharing
Need some direction: BSOD during wake BSOD Help and Support
Difference Between Wake up on LAN and On Board Wake up on LAN ??? General Discussion
BSOD on wake up, probably have seen this before BSOD Help and Support
Remote wake MCE from xbox / Wake on Lan Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:12 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33