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Windows 7: Computer wont boot up

19 Mar 2012   #1
Xenshoa

Windows 7 Ultimate x64
 
 
Computer wont boot up

My laptop basicly just crashed and then wouldnt boot correctly anymore. when i turn it on it says that it failed to start. When i use safe mode it loads all the files but then restarts the computer and says it failed to start. when i load startup repair, it just shows the blue background screen and stays that way without loading. i didnt get any installation or repair disks, but id rather not buy them so im wondering if there is any other way to fix this?


My System SpecsSystem Spec
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19 Mar 2012   #2
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi Xenshoa, welcome to 7F!

One of the first things you can try is to reset your CMOS, I would help you to do that, but I don't know what type of laptop you have.

If you get some time it would be helpful if you could: System Info - See Your System Specs
My System SpecsSystem Spec
19 Mar 2012   #3
Xenshoa

Windows 7 Ultimate x64
 
 

I cant boot the computer, so im unable to do that. My laptop is a Gateway nv7915u
My System SpecsSystem Spec
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20 Mar 2012   #4
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

You don't need to boot the computer to reset the CMOS, you need to take a panel off to remove the battery that is mounted on the motherboard.
My System SpecsSystem Spec
20 Mar 2012   #5
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

I would like you to try a different way to overcome your boot problems.

You will need to boot to the Advanced Boot Options screen.

I have been trying to find out which Function key you need to start tapping as soon as you start the laptop, but haven't yet.
  • It is usually the F2, F8, F12, or Del keys, until I do you can try each one until you find out which one it is. Make your taps no more than one second apart.

If your machine boots to the BIOS screen when using F2 you should see the main BIOS screen.
  • Use the arrow keys to navigate to the line that says Reset to Default values, touch Enter or Return.
  • It will ask if you want to do this? Touch Y for Yes.
  • You should return to the Main screen.
  • Then you need to exit, go to Save and Exit, touch Y again then the Enter key.

Allow the machine to try and finish booting. If it does not then shutdown, restart, and try the remaining F keys.
  • You will know when to try another key when it continues to try to start, and you see the error message.
  • Then you have to shut it down, and start the procedure over again with the next key.

If you can get to the Advanced Boot Options Screen as shown in step 3# you will see a list of options.
  • Use the down arrow key until the highlight rests on Last Know Good Configuration (advanced).
  • Then touch Enter or Return and allow the machine to finish the boot process.

Please post back in detail any results, good or bad.
My System SpecsSystem Spec
26 Mar 2012   #6
Xenshoa

Windows 7 Ultimate x64
 
 

Nothing changed, i did it and the values reset to default like it changed f12 boot menu to disabled. and i got the the advanced boot menu using f8 and the last known good configuration also didnt change anything.
My System SpecsSystem Spec
26 Mar 2012   #7
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Follow the instructions here:

Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Quote:
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.

To start the system recovery:
  1. Restart the computer.
  2. When the Gateway logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Gateway Recovery Media, you may purchase the set online from the Gateway Recovery Media Order Form.

Source: Gateway Support - Answers, E-Mail, Chat - How do I reinstall the Operating System on my computer?
I hope you have backups for any personal information you may have accumulated.
My System SpecsSystem Spec
26 Mar 2012   #8
Xenshoa

Windows 7 Ultimate x64
 
 

Thanks, i will try that.
My System SpecsSystem Spec
26 Mar 2012   #9
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Your welcome, remember to press the ALT and F10 keys simultaneously at least once every 3/4 to one second apart.
My System SpecsSystem Spec
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