Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Shutdown, reboot, BSOD while Windows loads. Repeat. What is happening?

20 Mar 2012   #1
dswhite11

Windows 7 Professional 64-bit
 
 
Shutdown, reboot, BSOD while Windows loads. Repeat. What is happening?

Okay, here's what happens:

> My computer will randomly shut down, and then boot itself back up.

> Before Windows loads, the computer will prompt me w/ 2 choices: Start computer normally, or launch start-up reconfiguration or whatever.

> If I choose to start normally, Windows begins to load, but then before I can log in, I get BSOD and the computer shuts down.

> If I choose start-up configuration, the configuration program begins to load, but before it is finished loading, the computer shuts down.

I've attached the dump files to this post.

Is Windows 7 . . .
- x86 (32-bit) or x64 ?

x64

- the original installed OS on the system?

original

- an OEM or full retail version?

full retail

- What is the age of system (hardware)?

Got the computer Dec 25, 2010

- What is the age of OS installation (have you re-installed the OS?

Never re-installed the OS


My System SpecsSystem Spec
.
20 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 


These crashes were caused by memory corruption/exception (c0000005) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.

Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
Reply

 Shutdown, reboot, BSOD while Windows loads. Repeat. What is happening?




Thread Tools




Similar help and support threads
Thread Forum
BSOD randomly during use/on shutdown/ reboot during memtest. >:(
Hello everyone, I've been trying to figure out what is going on with my fiances computer. Yesterday when she tried to shut down it gave a BSOD with this info: " irql_not_less_or_equal ... stop: 0x000000D1 (0xFFFFF8801D60400, 0x0000000000000002, 0x0000000000000006,
BSOD Help and Support
BSOD is absolutely killing, Happening everytime I reboot now
This Dell desktop computer is farely new and these bsod screens are becoming more frequent, pleas help. I have attached the dmp file as I can not make head or tails from it. ps I am currently running it from safe mode.:confused:
BSOD Help and Support
Windows does not reboot after each time I shutdown.
Hi all! It makes several months am using Windows 7 Professional on my Dell Studio XPS 1640 (it's a 64bit system). It was working fine and I was happy with it. It makes some weeks now that after each time I shut down, when I turn on again, it boots up to where the 4 coloured logo appears and then...
General Discussion
Windows reboot due to VSS shutdown?
System: Windows 7 x64 Home Premium all patches up to date I am getting involuntary reboots on my Windows 7 system. When I check the event viewer the only thing I can tie it to is the shutdown of the VSS service (as this happens before the reboot). This is what the log says: The VSS service...
BSOD Help and Support
Help! Random shutdown/reboot with and without BSOD!
My computer has been crashing and its getting to a point where its more than bearable. The system has recorded 40+ critical errors in the past week alone. :cry: Sometimes there are bluescreens but more often then not, it just reboots without an error message. The crashes are particularly...
BSOD Help and Support
Keyboard repeat delay, repeat rate??
Anyone know how to change the keyboard repeat delay, repeat rate in RC build? Annoying as hell, as its so slow, and I cant find it anywhere lol! Many thx :D
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App