New
#1
Black Screen after interrupted update installation
Hi,
I just recently installed Windows 7 Professional 32bit onto my HP dv9700, and it's been working just fine. As is the case with shifting to a new OS, there were loads of updates to install. The last one was to do with the video/graphics card, however something interrupted the installation process and I had to shut down in the middle.
Starting up again gave me a black screen, no logo, no login, no nothing; though I could tell that the underlying system was all there because it could still scan my fingerprint and log me in (you can tell by the sounds).
I can't get into safe mode because I can't see anything, and there is no cursor either.
When I shut the lid, and reopen (after logging in) the screen would 'melt' into white, then it would show a brief outline of what looks to be my desktop back when it was running on vista (i.e. I can faintly see my sidebar and gadgets). Though now not even this is happening, it just stays black. Despite this, I'm pretty sure the problem has to do with the graphics drivers and not a hardware meltdown of the graphics card.
I don't have an external screen to hook it up to, so I've been trying to figure out a way to restore the system drivers back to the last workable stage while going in blindly. Any ideas??
THANKS!