| Windows 7: BSOD, Random, sometimes right when I load a webpage.(Minidmp included) |
20 Mar 2012
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#1 | | |
BSOD, Random, sometimes right when I load a webpage.(Minidmp included) Can someone please tell me whats going wrong with my system? It would be much appreciated. Also, Im new here, So if you could tell me if Im doing something wrong it would be helpful. Heres the error report upon reboot -
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 00000008000000DD
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002EB9AB5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\031912-40856-01.dmp
C:\Users\Tyler\AppData\Local\Temp\WER-123521-0.sysdata.xm | My System Specs |
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20 Mar 2012
|
#2 | | Win 8 Release candidate 8400 |
These crashes were caused by memory corruption/exception (c0000005) probably your Symantec.
Please run these two tests to verify your memory and find which driver is causing the problem.
* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
* If you have raid update its Driver. Memtest. Quote: *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool
*Boot from the CD, and leave it running for at least 5 or 6 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.
Test the sticks individually, and if you find a good one, test it in all slots.
Any errors are indicative of a memory problem.
If a known good stick fails in a motherboard slot it is probably the slot.
RAM - Test with Memtest86+ Driver verifier Quote: Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.
So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created. | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
21 Mar 2012
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#3 | | |
Alright, I ran tests on my harddrive and my RAM over night, it went for 8+ hours 10 passes 0 errors. About the registry, my computer turns on fine and it hasnt BSOD in forever, so I have no problem booting and stuff, why did you say the error method was iffy, can it mess up anything or it just inst very efficient? | My System Specs | | |
21 Mar 2012
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#4 | | Windows 7 Home Premium 64 Bit Colorado |
It is iffy in a couple senses; it can cause your computer to crash on start requiring you to start in safe mode, or if safe mode will not start, requiring you to remove the settings through a system restore. It also does not always find the culprit causing the crashes, especially if that culprit turns out to be hardware. | My System Specs | | System Manufacturer/Model Number HP Pavilion e9110t OS Windows 7 Home Premium 64 Bit CPU Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Motherboard Pegatron IPIEL-LA3 Memory 6.00 GB Hundai HMT125U6BFR8C-H9 Graphics Card ATI Radeon HD 4850 Sound Card Realtek High Definition Audio/ATI High Definition Audio Monitor(s) Displays Acer AL2216W Screen Resolution 1680x1050 Keyboard HP Keyboard Mouse HP Mouse PSU Unknown/installed by HP Case HP generic case Cooling Intel Stock Cooling Hard Drives Hitachi HDP725050GLA360 ATA Device 500 GB Internet Speed Download: 19.15 Mbps Upload: 1.67 Mbps Other Info Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter BSOD, Random, sometimes right when I load a webpage.(Minidmp included) problems? All times are GMT -5. The time now is 09:36 AM. | |