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Windows 7: BSOD, Random, sometimes right when I load a webpage.(Minidmp included)


20 Mar 2012   #1

Windows 7 x64
 
 
BSOD, Random, sometimes right when I load a webpage.(Minidmp included)

Can someone please tell me whats going wrong with my system? It would be much appreciated. Also, Im new here, So if you could tell me if Im doing something wrong it would be helpful. Heres the error report upon reboot -

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000008000000DD
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002EB9AB5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031912-40856-01.dmp
C:\Users\Tyler\AppData\Local\Temp\WER-123521-0.sysdata.xm


My System SpecsSystem Spec
.

20 Mar 2012   #2

Win 8 Release candidate 8400
 
 


These crashes were caused by memory corruption/exception (c0000005) probably your Symantec.
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
21 Mar 2012   #3

Windows 7 x64
 
 

Alright, I ran tests on my harddrive and my RAM over night, it went for 8+ hours 10 passes 0 errors. About the registry, my computer turns on fine and it hasnt BSOD in forever, so I have no problem booting and stuff, why did you say the error method was iffy, can it mess up anything or it just inst very efficient?
My System SpecsSystem Spec
.


21 Mar 2012   #4

Windows 7 Home Premium 64 Bit
 
 

It is iffy in a couple senses; it can cause your computer to crash on start requiring you to start in safe mode, or if safe mode will not start, requiring you to remove the settings through a system restore. It also does not always find the culprit causing the crashes, especially if that culprit turns out to be hardware.
My System SpecsSystem Spec
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 BSOD, Random, sometimes right when I load a webpage.(Minidmp included)




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