recurrent BSOD and crashes even after format and reinstall of windows

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  1. Posts : 18
    Windows 7 Professional 32 bit
       #1

    recurrent BSOD and crashes even after format and reinstall of windows


    I'm using windows 7 32 bit profesional
    the original OS was vista but i upgraded some time ago, i have reinstalled the OS a number of tiems hoping to get rid of the problem but it keeps coming back, the last reinstall was two days ago and i formatted both partitions of my hardrive before installation, i think the windows 7 disc i used may have been quite old
    i purchased the OS
    The hardware is about 3 years old

    My computer is always running fine untill i play any sort of game requiring a moderate amount of memory, i then either crash but can still here skype or itunes in the background and it then sometimes comes back if i hit the start button or most of the time it just freezes, if that doesn't happen i will get the BSOD, when i last checked the BSOD's that were occurring were having different causes, from different drivers, there was a point where i ran the memory diagnostic which made some changes and then my pc couldn't get to the log in screen at all so i had to reinstall again

    I've been trying to fix this problem for weeks now but i am getting no where, i would greatly appreciate any help whatsoever, any extra specs are on my profile

    thanks again
    ashleigh
      My Computer


  2. Posts : 18
    Windows 7 Professional 32 bit
    Thread Starter
       #2

    ive had another few BSOD's and crashes since i posted this so i thought i may aswell make another health report and system check, ope it sheds some more light on the problem
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    The disk hardware is blamed in the BSOD's, so please perform this free hard drive diagnostic before doing the rest of the stuff I suggest ( http://www.carrona.org/hddiag.html ). If the hard drive fails the diagnostic, there's no sense in doing the rest of the steps until after you replace the hard drive. If the hard drive passes - then continue on with the rest of the steps.....

    Your coprocessor driver isn't installed, please visit the nVidia website and download/install the latest chipset drivers for your motherboard: NVIDIA DRIVERS 15.49 WHQL

    SP1 isn't installed and there's 70 updates after SP1 that aren't there either. Please do the following:
    SP1 isn't installed, please do the following:
    Installing Windows 7 Service Pack 1
    1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
    2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
    3. Visit Windows Update and get all updates
    4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
    5. Visit Windows Update and get any other available updates
    If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
    Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

    The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
    Code:
    
    amdxata.sys     Tue May 19 13:57:35 2009 (4A12F30F)
    GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
    nvm62x32.sys    Fri Oct 17 17:00:39 2008 (48F8FCF7)
    NuidFltr.sys    Fri May 08 04:35:42 2009 (4A03EEDE)
    nvlddmkm.sys    Thu May 14 16:32:27 2009 (4A0C7FDB)
    
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=nvm62x32.sys
    http://www.carrona.org/drivers/driver.php?id=NuidFltr.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\032112-34242-01.dmp]
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Debug session time: Wed Mar 21 16:23:10.520 2012 (UTC - 4:00)
    System Uptime: 0 days 0:15:35.362
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xF4_IOERR
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe
    Bugcheck code 000000F4
    Arguments 00000003 86a0f728 86a0f894 82a6ad50
    BiosVersion = R01-A4
    BiosReleaseDate = 10/17/2008
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\032112-27596-01.dmp]
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Debug session time: Wed Mar 21 14:54:02.078 2012 (UTC - 4:00)
    System Uptime: 0 days 8:16:20.920
    DISK_HARDWARE_ERROR: There was error with disk hardware
    BUGCHECK_STR:  0x7a_c000000e
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096
    Bugcheck code 0000007A
    Arguments c0452820 c000000e 85e14860 8a504025
    BiosVersion = R01-A4
    BiosReleaseDate = 10/17/2008
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  4. Posts : 18
    Windows 7 Professional 32 bit
    Thread Starter
       #4

    Hey thanks for quick reply and help, my disk is now passing the test and i installed the nvidia driver and the windows updates, i am still getting many crashes and bsod's, is there something i didn't or something i still need to do? i included another health report and the crash reports, again any help will be greatly appreciated, thanks
    Ashleigh
      My Computer


  5. Posts : 5,705
    Win7 x64 + x86
       #5

    No memory dumps in the uploaded information.
    Which hard drive test did you run?

    If you didn't run the Western Digital test, please run it. If you can't run the bootable test (not unusual), run the test for Windows. Run the long/extended test.

    The WER section of MSINFO32 shows 4 BSOD's - 2 on the 21st and 2 on the 22nd
    No info further info tho'

    Got many of these errors out of the System Event Log:
    Event[0]:
    Log Name: System
    Source: Ntfs
    Date: 2012-03-22T18:19:13.389
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: ash-PC
    Description:
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
    and many of this one:
    Event[5]:
    Log Name: System
    Source: Disk
    Date: 2012-03-22T18:16:31.038
    Event ID: 7
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: ash-PC
    Description:
    The device, \Device\Harddisk0\DR0, has a bad block.
    and many of these:
    Event[18]:
    Log Name: System
    Source: nvstor32
    Date: 2012-03-22T18:16:31.038
    Event ID: 3
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: ash-PC
    Description:
    Data error on device.

    Device: \Device\RaidPort0
    Model: WDC WD3200AAJS-22B4A0
    Firmware Version: 01.0
    Serial Number: WD-WCAT15603145
    Port: 1
    Finally, searching the System Log File for "bug" finds many BSOD's that haven't been captured by Windows - further evidence that this is likely to be a hardware problem.

    If it's not the hard drive, then we've gotta wonder about the cabling and the hard drive controller on the motherboard itself.
      My Computer


  6. Posts : 18
    Windows 7 Professional 32 bit
    Thread Starter
       #6

    i tried to run the western digital but it didnt recognice the device so i then did the sea tools one, it didnt pass at first but after a driver update it then passed, i ran a long test but couldnt figure out how to look at any of the details of it without a floppy disc, how would i go about running the windows test for it? thanks again for the quick reply
      My Computer


  7. Posts : 18
    Windows 7 Professional 32 bit
    Thread Starter
       #7

    never mind i am about to run the extended test for windows now, i will reply once finished, thanks
      My Computer


  8. Posts : 18
    Windows 7 Professional 32 bit
    Thread Starter
       #8

    i did the extended test through windows and the disk passed the test, anything else i can do? thanks again for all your help
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #9

    If the hard drive passes, then it's either the cables or the controller on the motherboard.

    Have you run chkdsk /r /f on the hard drive(s)?
    If so, what were the results?
      My Computer


  10. Posts : 18
    Windows 7 Professional 32 bit
    Thread Starter
       #10

    i ran it just now and there was no problems anywhere, although it ran yesterday automatically on startup and it got rid of alot of currupted files
      My Computer


 
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