BSOD - BUGCODE_USB_DRIVER, USBs not working correctly.

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  1. Posts : 30
    Microsoft Windows 7 Ultimate 64-bit
    Thread Starter
       #11

    I have a question, I have noticed a lot of programs that can be used by viruses (Such as C:\Windows\System32\cscript.exe) have "TrustedInstaller" as the owner of permissions, from what I know TrustedInstaller helps with Windows Update, however is there a chance that it's control over everything is caused by malware?

    I'm interested since the files I have extracted from my windows CD only have my user as owner of the file.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #12

    It is by design that TrustedInstaller is the owner of the Windows folder. Typically, all directories and files that are within Windows inherit permissions and ownership from the Windows directory, so they then are also owned by TrustedInstaller.

    I am not sure I understand the question, but does that answer it? If you would like the file you just replaced to be owned by TrustedInstaller, we can set up the permissions. It is up to you.
      My Computer


  3. Posts : 30
    Microsoft Windows 7 Ultimate 64-bit
    Thread Starter
       #13

    SFC reported back with the same errors after replacing HpSAMD.sys, I'm going to replace hpsamd.inf and try again.

    Code:
    2012-03-24 10:49:33, Info                  CSI    000002fe [SR] Cannot repair member file [l:20{10}]"HpSAMD.sys" of hpsamd.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    2012-03-24 10:49:33, Info                  CSI    000002ff [SR] Cannot repair member file [l:20{10}]"HpSAMD.sys" of hpsamd.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
      My Computer


  4. Posts : 30
    Microsoft Windows 7 Ultimate 64-bit
    Thread Starter
       #14

    Alright, replacing the files for HpSAMD didn't change anything.

    I've posted the most recent log, any suggestions?
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #15

    Most of the time, replacing the file works. When it does not, the best method to resolve the issue is to Repair Install Windows 7.
      My Computer


  6. Posts : 30
    Microsoft Windows 7 Ultimate 64-bit
    Thread Starter
       #16

    On my PC I have licenses for certain programs I would like to keep, (Such as Visual Studio 2010) if I repair would there be a chance the program may not work again because of a registry problem?
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #17

    It should not affect your programs in any way. Licenses in the registry should also remain intact. As a precautionary step, we do still recommend backing up any important user files in case the unexpected should happen.
      My Computer


  8. Posts : 38
    Windows 8 Pro with Media 64 bit
       #18

    What Anti-virus program you are running, you might want to scan whole computer for viruses.
      My Computer


  9. Posts : 30
    Microsoft Windows 7 Ultimate 64-bit
    Thread Starter
       #19

    After tons of idling and restarting the process, the repair process finished, however none of my problems were fixed. (Except SFC comes up with no errors!)

    Windows will still not recognize storage devices, not auto-detect USBs that have been plugged in while the PC is on.

    @rsedgarroman
    I scan for viruses all the time with Malware Bytes and Ad-Aware.
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #20

    Glad you were able to fix the system errors.

    Have you by chance done any registry changes or cleaning with automated programs? These sometimes result in hardware not working properly.
      My Computer


 
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