Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: COM surrogate stopped working error - no solution seems to work

24 Mar 2012   #21
writhziden

Windows 7 Home Premium 64 Bit
 
 

If you try the repair install with your DVD and it tells you that you have a newer version of Windows, then the DVD you have does not have SP1 installed.

Also, as a precaution, I would recommend backing up any important user files before doing the repair install, just in case.


My System SpecsSystem Spec
.
24 Mar 2012   #22
PrinorB

Windows 7 Professional x64
 
 

Thanks, What crucial things are saved in user files. Except for I tunes settings I don't keep anything in my user folder (I think). I think everything is either in C:Program files or on my Data drive (Images, Music data files, videos etc.). Is there anything in particular that is usually saved in user that I might overlook (except themes, account settings etc which I can change afterwards)?
My System SpecsSystem Spec
24 Mar 2012   #23
PrinorB

Windows 7 Professional x64
 
 

Also (sorry for double post), I am not quite sure how the ISO image works. I just downloaded the image from the link indicated by FliGi7 Download Windows 7 ISO (Official 32-bit and 64-bit Direct Download Links) My Digital Life Thats a 3GB file. Can I put that on an external hardrive and boot from there rather than burning it to a DVD? Also, can I use the same license number that I got with my retail DVD?
My System SpecsSystem Spec
.

24 Mar 2012   #24
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by PrinorB View Post
Thanks, What crucial things are saved in user files. Except for I tunes settings I don't keep anything in my user folder (I think). I think everything is either in C:Program files or on my Data drive (Images, Music data files, videos etc.). Is there anything in particular that is usually saved in user that I might overlook (except themes, account settings etc which I can change afterwards)?
Check your user folders by clicking the folder on the task bar. Go through Documents, Pictures, Music, Videos and make sure there is nothing you want to keep. Also, check C:\Users\yournamehere\Downloads for any downloaded files you might want to keep from the internet.


Quote   Quote: Originally Posted by PrinorB View Post
Also (sorry for double post), I am not quite sure how the ISO image works. I just downloaded the image from the link indicated by FliGi7 Download Windows 7 ISO (Official 32-bit and 64-bit Direct Download Links) My Digital Life Thats a 3GB file. Can I put that on an external hardrive and boot from there rather than burning it to a DVD? Also, can I use the same license number that I got with my retail DVD?
If you have a USB flash drive, you can install from it. You cannot install from an external hard drive because your drivers are not loaded during boot (unless you happen to have an eSATA connection). USB Windows 7 Installation Key Drive - Create

You may use your retail key as long as it is only used on this one system. If you have used it on another computer, then you will need to remove Windows from the other system before installing it on this one. If the key you are currently running with on this system is already the retail version you speak of, then you are fine using it again after the repair install finishes.
My System SpecsSystem Spec
24 Mar 2012   #25
PrinorB

Windows 7 Professional x64
 
 

I used Panda vaccine to vaccinate the drive (this disables autorun). Will that be a problem or will that be removed in the process of creating the bootable drive?
My System SpecsSystem Spec
24 Mar 2012   #26
PrinorB

Windows 7 Professional x64
 
 

Also; just to make sure I understand. In step 21 on the tutorial it says I need to copy files from the disk. Now with the ISO image, do I need to open the ISO file it with a program (e.g. MagicDisk) and then copy the files to the thumb drive or do I just copy the ISO disk image file as a whole? (or does it not matter)?? Thanks so much for all the help by the way... I hope I won't have to bug you too often anymore... BTW just reinstalled with my original retail disk and the problem is still there...)
My System SpecsSystem Spec
24 Mar 2012   #27
writhziden

Windows 7 Home Premium 64 Bit
 
 

You will need to extract the contents (7-zip works nicely for this, as well) and put them on the drive you are installing from.

Autorun probably does not need to be enabled as long as you know how to start the setup off the drive without it.
My System SpecsSystem Spec
24 Mar 2012   #28
PrinorB

Windows 7 Professional x64
 
 

Ok; I just tried it with a DVD. I burned a DVD with free ISO burner and tried to install. However, it said that the current windows is too advanced to upgrade. Thus I followed step 5 in the tutorial Repair Install. However, the "setup.exe" file on the DVD cannot be changed (or at least I don't see a "compatibility" tab). I can change it when open the ISO file with say magic disk. Is there any way to fix this? Or is it easier with a thumb drive (i.e. I extract the files, change the setup and copy it on the thumb drive)? In that case I need to buy one. I realized that the one I have doesn't work... Finally, will the program install SP1 afterwards/is there a way to get SP1 afterwards and will my license key still work even though the retail DVD that I have is a newer version? Thanks so much
My System SpecsSystem Spec
24 Mar 2012   #29
writhziden

Windows 7 Home Premium 64 Bit
 
 

So to be clear: You removed SP1 and are you still receiving the message that Windows is too advanced to upgrade?

Which version did you download and burn from ISO? You should have Windows 7 with SP1 integrated downloaded... Windows 7 Professional x64 with SP1
My System SpecsSystem Spec
26 Mar 2012   #30
john129d

Windows 7
 
 
COM surrogate stopped working error - no solution seems to work

I have had the same problem.
Windows 7, 64 bits Home Edition.
COM Surrogate problem only happens when using the MS picture and Fax viewer.
None on the suggestions in this thread had any impact on the problem.
The error started about 2 weeks ago, so I searched back throught updates and program installs until I found the culprit.
It turned out to be "Intel HD Grachics driver" update, which was an optional update. Rolling back the driver has fixed the problem.
Hope this helps
My System SpecsSystem Spec
Reply

 COM surrogate stopped working error - no solution seems to work




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
COM Surrogate has stopped working...
is there any proper solution for this problem...whenever i open pictures the "COM Surrogate has stopped working" comes.i set it with some ways after searching from google but it comes again..
Hardware & Devices
Com Surrogate Stopped Working. Win7 Home Premium 64bit
Problem signature: Problem Event Name: APPCRASH Application Name: DllHost.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bc6b7 Fault Module Name: RPCRT4.dll Fault Module Version: 6.1.7601.17514 Fault Module Timestamp: 4ce7ba59 Exception Code: c0020043 Exception Offset:...
General Discussion
COM Surrogate has Stopped Working
Hi, I keep getting this message: http://174.36.240.130/wp-content/uploads/comsurrogatehasstoppedworking.png After this warning I choose to Close the program, and when I click "My Computer" windows explorer won't show any of the disks (C, etc), instead it shows a green bar at the top that slowly...
General Discussion
COM Surrogate stopped working
Whenever I launch a RECORDED video (by DXtory), or simply open the folder of where the videos are located I get this annoying error "COM Surrogate has stopped working" I tried to download several different codecs. but I still have this problem. Description Faulting Application Path: ...
General Discussion
COM Surrogate has stopped working
what the hell is that? How do I fix it? :huh: I've never even heard of this....and it only does it on my 64 bit Win7 Ultimate. Any help? Anyone? :mad:
BSOD Help and Support
Com Surrogate has stopped working
Any ideas what this means? It keeps popping up ever few seconds. I THINK ever since i un installed Bitcomet. Using build 7077. Thanks Dave.
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:38.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App