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Windows 7: BSOD while playing games or watching videos

22 Mar 2012   #1
tlarseth

Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
 
 
BSOD while playing games or watching videos

I have been getting a BSOD while either playing games like World of Warcraft, or even watching videos like youtube or netflix on both low and high resolutions.

I have attached the info you requested in the how to post thread.

Is Windows 7 . . .
- I have x64 Windows 7 Home Premium
- This is OEM install.
- I bought the system back in mid 2010?
- I have only reinstalled the OS once last year, I used the recovery partition to reinstall.

I do have AVG 2012 Free Edition installed on the system, along with Malware Bytes Pro Edition, the Resource and Performance tool apparently doesn't detect them. At the time of the scan UAC was diabled, it is enabled now, I disabled it for troubleshooting this issue.


My System SpecsSystem Spec
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22 Mar 2012   #2
tlarseth

Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
 
 

Never mind on this topic, I decided to test drive the Windows 8 Customer Evaluation Copy, hopefully it fixes the issue, so far I like the new OS, it actually is running smoother on my system than Win7 did.
My System SpecsSystem Spec
22 Mar 2012   #3
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, let us know if you need the .dmps analyzed. There is a forum for Windows 8 that is linked through these forums, as well. Windows 8 Forums
My System SpecsSystem Spec
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22 Mar 2012   #4
tlarseth

Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
 
 

Well, due to some incompatible drivers within Windows 8, I went ahead and did a factory restore of the computer back to Windows 7, hopefully the factory restore fixes the issue, from what I can see in the tests I did and attached to the first post that the issue was a driver that wasn't signed, I am assuming either Video or Sound.
My System SpecsSystem Spec
15 May 2012   #5
tlarseth

Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
 
 

Okay, I have isolated this issue as a combination of overheating GPU, yes the system is physically clean inside, and Windows not correctly regulating the cooling of the system, possibly a driver issue since the BSoD is pointing to the heat management drivers.
My System SpecsSystem Spec
15 May 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

Please upload the crash reports so we can see if there is anything new.
My System SpecsSystem Spec
15 May 2012   #7
tlarseth

Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
 
 

I have went into advanced system properties and throttled the cpu from the 99% I had it to 50% and haven't gotten a BSoD yet. Upon some research, I have found this is a known issue with this computer, I am replacing it soon anyways it is about 4 years old time for a replacement.
My System SpecsSystem Spec
15 May 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, glad you found a solution, even if it is temporary. Best of luck with your new system!
My System SpecsSystem Spec
04 Nov 2012   #9
tlarseth

Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
 
 

To give an update, come to find out my computer had a bad RAM chip on it, I upgraded the RAM on my computer replacing both chips from the factory and now I can run my computer with 100% non-throttled CPU with no BSOD.
My System SpecsSystem Spec
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 BSOD while playing games or watching videos




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