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Windows 7: BSOD on HP laptop

22 Mar 2012   #1
hey2011

Windows 7
 
 
BSOD on HP laptop

hi,

I'm keep getting BSOD on my HP laptop.

I'm on Windows 7 Enterprise 64Bites

I can't seem to find any minidumps or any errors in system logs.

This is the error i got.
***STOP: 0x0000007F (0x0000000000000008,0x0000000080050033,0x00000000000406F8,0xFFFFF8804E628CE)

***igdkmd64.sys Address FFFFF88004E628CE base at FFFFF8804C4E00, DateStamp4d9a880F


My System SpecsSystem Spec
.
22 Mar 2012   #2
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

That right there blames your Intel Graphics Drivers. Given that the drivers are dated from Apr 04, 2011, you'll want to see about updating them when possible.

If that doesn't work, then we will need more information. Please follow the instructions here to provide us all the necessary info. In addition, you can turn on Driver Verifier to see if this is a driver issue and not hardware. Please do not check Force Pendion I/O Requests nor IRP Logging in addition to Low Resource Simulation as instructed in the article. Restart immediately after you finish. If you BSOD at startup, mash the F8 key to bring up boot menu then access Safe Mode and turn off Driver Verifier from there. Provide us any new crashdumps.
My System SpecsSystem Spec
Reply

 BSOD on HP laptop




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