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Windows 7: Bsod


23 Mar 2012   #11

Windos 7 Ultimate 64 bit
 
 

I deploying from the domain controller. We are only using kaspersky version 6.0.

My System SpecsSystem Spec
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23 Mar 2012   #12

Windos 7 Ultimate 64 bit
 
 

I am deploying from the domain controller. We are running kaspersky version 6.0.4.1424
My System SpecsSystem Spec
23 Mar 2012   #13

Windows 7 Ultimate x64
 
 

The most important Blue Screen of Death troubleshooting step you can take is to ask yourself what you just did.

1) Did you just install a new program or a piece of hardware, update a driver, install an update, etc.? If so, there's a very good chance that the change you made caused the BSOD:
Startup using Last Known Good Configuration to undo recent registry and driver changes.
Use System Restore to undo recent system changes.
Roll Back device driver to version prior to your driver update.

2) Scan your computer for viruses. Some viruses can cause a Blue Screen of Death, especially ones that infect the master boot record (MBR) or boot sector.

3) Update drivers for your hardware. Most Blue Screens of Death are hardware or driver related so updated drivers could fix the cause of the STOP error.

4) Return hardware settings to default in Device Manager. Unless you have a specific reason to do so, the system resources that an individual piece of hardware is configured to use in Device Manager should be set to default. Non-default hardware settings have been known to cause a Blue Screen of Death.

5) Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including BSODs.
My System SpecsSystem Spec
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23 Mar 2012   #14

Windows 7 Home Premium 64 Bit
 
 

Security Software:
Code:
avp.exe	c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations mp4\avp.exe	1568	8	200	1380	2012/03/22 12:47 PM	6.0.4.1424	304.38 KB (311*680 bytes)	2010/03/12 07:29 PM
avp.exe	c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations mp4\avp.exe	3264	8	200	1380	2012/03/22 12:48 PM	6.0.4.1424	304.38 KB (311*680 bytes)	2010/03/12 07:29 PM
klnagent.exe	c:\program files\kaspersky lab\networkagent 8\klnagent.exe	1744	8	200	1380	2012/03/22 12:47 PM	8.0.2090.0	133.16 KB (136*352 bytes)	2010/03/10 07:36 PM

Possible out of date drivers:
Code:
mv2	8c7e3000	8c7ea000	Wed Feb 06 14:02:34 2008 (47aa206a)	00010666		mv2.sys
l260x86	8c710000	8c71d000	Fri Oct 17 00:17:03 2008 (48f82ddf)	00014c7d		l260x86.sys
viahduaa	9340d000	93573000	Thu May 07 21:23:18 2009 (4a03a5a6)	00109585		viahduaa.sys
mv2.sys
l260x86.sys Here is the cause of the crashes; your network adapter is out of date...
viahduaa.sys And this probably is not helping either. Audio and network adapters use similar resources...


Your network adapter hardware is not supported by Windows 7... You will need to replace it with one that is.

Update your audio driver with the appropriate driver from VIA Drivers Download - VIA Technologies, Inc.
My System SpecsSystem Spec
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 Bsod




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