|23 Mar 2012||#13|
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The most important Blue Screen of Death troubleshooting step you can take is to ask yourself what you just did.
1) Did you just install a new program or a piece of hardware, update a driver, install an update, etc.? If so, there's a very good chance that the change you made caused the BSOD:
Startup using Last Known Good Configuration to undo recent registry and driver changes.
Use System Restore to undo recent system changes.
Roll Back device driver to version prior to your driver update.
2) Scan your computer for viruses. Some viruses can cause a Blue Screen of Death, especially ones that infect the master boot record (MBR) or boot sector.
3) Update drivers for your hardware. Most Blue Screens of Death are hardware or driver related so updated drivers could fix the cause of the STOP error.
4) Return hardware settings to default in Device Manager. Unless you have a specific reason to do so, the system resources that an individual piece of hardware is configured to use in Device Manager should be set to default. Non-default hardware settings have been known to cause a Blue Screen of Death.
5) Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including BSODs.
|My System Specs|
|23 Mar 2012||#14|
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avp.exe c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations mp4\avp.exe 1568 8 200 1380 2012/03/22 12:47 PM 22.214.171.1244 304.38 KB (311*680 bytes) 2010/03/12 07:29 PM avp.exe c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations mp4\avp.exe 3264 8 200 1380 2012/03/22 12:48 PM 126.96.36.1994 304.38 KB (311*680 bytes) 2010/03/12 07:29 PM klnagent.exe c:\program files\kaspersky lab\networkagent 8\klnagent.exe 1744 8 200 1380 2012/03/22 12:47 PM 8.0.2090.0 133.16 KB (136*352 bytes) 2010/03/10 07:36 PM
Possible out of date drivers:
mv2 8c7e3000 8c7ea000 Wed Feb 06 14:02:34 2008 (47aa206a) 00010666 mv2.sys l260x86 8c710000 8c71d000 Fri Oct 17 00:17:03 2008 (48f82ddf) 00014c7d l260x86.sys viahduaa 9340d000 93573000 Thu May 07 21:23:18 2009 (4a03a5a6) 00109585 viahduaa.sys
l260x86.sys Here is the cause of the crashes; your network adapter is out of date...
viahduaa.sys And this probably is not helping either. Audio and network adapters use similar resources...
Your network adapter hardware is not supported by Windows 7... You will need to replace it with one that is.
Update your audio driver with the appropriate driver from VIA Drivers Download - VIA Technologies, Inc.
|My System Specs|
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