Windows Explorer crashing on right-click under x64 RTM

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  1. Tex Zero
    Posts : 25
    Windows 7 Professional x64
       New #41

    I thought I'd keep updating here in case it helps anyone else.

    I've installed Windows 7 Professional x64 and loaded most of the apps I had previously. Including ones with shell integration such as the Nvidia Control Panel, Winzip and Daemon Tools. So far its all good.

    Today I intend to install KIS2010. If that looks OK I'll install Firefox 3.5. I'm installing Firefox last as thats looking more like the cause to me. I don't think it is KIS2010 as I had the crash prior to installing it previously and Firefox was is usually one of the first things I install so it was definately on my system when the crashes started to happen.

    Edit: I forgot to add that I have not installed any third party codecs. Previously I had installed VLC player which I thought was the cause of the crashes. Uninstalling did not stop the crashes however, its possible that it left a codec or file behind that was the cause.
    Last edited by Tex Zero; 10 Sep 2009 at 20:36.
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  3. Vermain
    Posts : 12
    Windows Vista Home Premium
       New #42

    Dazeon-

    I looked into the uTorrent thing from page 3.
    I became curious so I decided to do a test.

    Since my system has been pretty stable for the past week,
    I wanted to see if I could help you guys out.

    I sent a few items to the Recycling Bin and then loaded up uTorrent.
    If I tried to empty it while the application was running,
    I would get the error.
    Likewise if the application was closed,
    it would go back to its stable self and empty.

    Correlation doesn't necessarily mean causation,
    but I hope this helps out regardless.
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  4. Tex Zero
    Posts : 25
    Windows 7 Professional x64
       New #43

    Vermain said:
    I looked into the uTorrent thing from page 3...
    I did'nt have uTorrent installed when this was happening to me. However that doesn't rule it out as a cause. Maybe we are looking for a single cause when it might be numerous issues.

    Update to my situation: I've now reinstalled KIS and Firefox under Professional x64 and have had no explorer crashes to date. Apart from switching from Ultimate to Professional, the only thing I haven't installed is a codec pack. That's the next step.
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  6. Antman
    Posts : 4,573
       New #44

    I could be wrong. I am not a programmer.

    Context menu entries are called from a DLL. DLLs are shared. Installing Progam B sometimes replaces the DLL called by Program A. Program B may never make the call on some machines. Program C may not write the DLL if it already exists at time of install. Program A or B gets uninstalled or updated. Program C can BSOD when it calls the DLL from either Program A or B. Or whatever other juxtapositon may apply.
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  7. Dinesh
    Posts : 8,476
    Windows® 8 Pro (64-bit)
       New #45

    Antman said:
    I could be wrong. I am not a programmer.

    Context menu entries are called from a DLL. DLLs are shared. Installing Progam B sometimes replaces the DLL called by Program A. Program B may never make the call on some machines. Program C may not write the DLL if it already exists at time of install. Program A or B gets uninstalled or updated. Program C can BSOD when it calls the DLL from either Program A or B. Or whatever other juxtapositon may apply.
    I got what you are saying but this may not be the case for all the softwares.
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  8. jfar
    Posts : 5,840
    Vista Ult64, Win7600
       New #46

    juxtapositon
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  10. Antman
    Posts : 4,573
       New #47

    jfar said:
    juxtapositon
    That tooo.
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  11. chuckr
    Posts : 1,112
    XP_Pro, W7_7201, W7RC.vhd, SciLinux5.3, Fedora12, Fedora9_2x, OpenSolaris_09-06
       New #48

    Antman said:
    I am not a programmer.
    Me too...

    For those who are,

    this might help:

    https://developer.mozilla.org/En/Fir...for_developers

    (I think you need a special badge.)
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  12. Vermain
    Posts : 12
    Windows Vista Home Premium
       New #49

    I'm aware that it could be more than one thing.
    I was just curious to see if uTorrent would bring it up in addition to what we know.

    There is some but still little correlation from what we've seen to make any assumptions. Even if we do pinpoint a few applications that are certainly offenders, it doesn't mean another application installed in the future won't set off the error.

    You guys are correct in saying that it can't be pointed to any single (or even group) of applications. There's just something that's making ntdll.dll unhappy :\
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  13. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #50

    Vermain said:
    I'm aware that it could be more than one thing.
    I was just curious to see if uTorrent would bring it up in addition to what we know.

    There is some but still little correlation from what we've seen to make any assumptions. Even if we do pinpoint a few applications that are certainly offenders, it doesn't mean another application installed in the future won't set off the error.

    You guys are correct in saying that it can't be pointed to any single (or even group) of applications. There's just something that's making ntdll.dll unhappy :\

    Did anyone ask about BSOD dumps, or event viewer errors?
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