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Windows 7: BSOD Bugcode USB Driver fe


22 Mar 2012   #1

Win 7 Home 64
 
 
BSOD Bugcode USB Driver fe

Greetings all. I NEED HELP! This has been driving me crazy for months now. It seems I get a Bugcode USB BSOD error intermittently. Sometimes it happens after I open the lid on my laptop (not in sleep mode or hibernating.) Sometimes it just happens out of the blue (sorry, no pun intended.)

Windows 7 Home x64 OEM
No SP1 installed
All other updates installed

Toshiba Portege R705 with 4 gig RAM

Appropriate files attached.

PLEASE HELP! I'm desperate.

///Chris\\\


My System SpecsSystem Spec
.

23 Mar 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Security Software:
Code:
msmpeng.exe	c:\program files\microsoft security client\antimalware\msmpeng.exe	892	8	200	1380	3/22/2012 5:35 PM	3.0.8402.0	12.48 KB (12,784 bytes)	4/27/2011 5:21 PM
nissrv.exe	c:\program files\microsoft security client\antimalware\nissrv.exe	2432	8	200	1380	3/22/2012 5:37 PM	3.0.8402.0	281.52 KB (288,272 bytes)	4/27/2011 5:21 PM
msseces.exe	c:\program files\microsoft security client\msseces.exe	1108	8	200	1380	3/22/2012 5:36 PM	2.1.1116.0	1.37 MB (1,436,736 bytes)	6/15/2011 2:35 PM

Possible out of date drivers:
Code:
LVUSBS64	fffff880`07b71000	fffff880`07b7d980	Sat Feb 03 11:05:16 2007 (45c4cedc)	0001bba8		LVUSBS64.sys
TVALZFL	fffff880`05ff4000	fffff880`05ffb000	Fri Jun 19 04:05:44 2009 (4a3b62f8)	00010921		TVALZFL.sys
pgeffect	fffff880`07bac000	fffff880`07bb2e80	Mon Jun 22 03:00:11 2009 (4a3f481b)	00017d48		pgeffect.sys
thpdrv	fffff880`01b29000	fffff880`01b35000	Sun Jun 28 20:02:56 2009 (4a4820d0)	000138cc		thpdrv.sys
Thpevm	fffff880`01b27000	fffff880`01b28f80	Mon Jun 29 02:15:37 2009 (4a487829)	000124b8		Thpevm.SYS
The driver in red is a likely culprit to your crashes.
LVUSBS64.sys
TVALZFL.sys
pgeffect.sys
thpdrv.sys
Thpevm.SYS

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Kingston\BSODDmpFiles\Christcpd\Windows_NT6_BSOD_jcgriff2\032212-22448-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`0301e000 PsLoadedModuleList = 0xfffff800`03262650
Debug session time: Thu Mar 22 17:34:36.680 2012 (UTC - 6:00)
System Uptime: 0 days 1:21:25.804
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 5, fffffa8008c02160}

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
Arg4: fffffa8008c02160, TimeoutContext - PortData

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880046a8a60 to fffff8000309ad40

STACK_TEXT:  
fffff880`033c4c18 fffff880`046a8a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
fffff880`033c4c20 fffff800`03390723 : fffffa80`08bf7050 00000000`00000001 ffffffff`dc3a58a0 fffff800`0323a2b8 : usbhub!UsbhHubProcessChangeWorker+0xec
fffff880`033c4c80 fffff800`030a4471 : fffff800`0323a200 fffff800`03390701 fffffa80`03b7eb00 00000000`00000000 : nt!IopProcessWorkItem+0x23
fffff880`033c4cb0 fffff800`03334f7a : 48380033`a3040000 fffffa80`03b7eb60 00000000`00000080 fffffa80`03b679e0 : nt!ExpWorkerThread+0x111
fffff880`033c4d40 fffff800`0308b9c6 : fffff880`031d3180 fffffa80`03b7eb60 fffff880`031ddfc0 064700b0`48841c44 : nt!PspSystemThreadStartup+0x5a
fffff880`033c4d80 00000000`00000000 : fffff880`033c5000 fffff880`033bf000 fffff880`033c4970 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbhub!UsbhHubProcessChangeWorker+ec
fffff880`046a8a60 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  usbhub!UsbhHubProcessChangeWorker+ec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbhub

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c15

FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

Followup: MachineOwner
---------
A USB device is causing the crash, but Microsoft symbols do not contain the information about the device. What USB devices do you have plugged in?


For USB problems:

You may want to replace your webcam if it does not have any driver updates. It does not seem to be compatible with Windows 7.
My System SpecsSystem Spec
Reply

 BSOD Bugcode USB Driver fe




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